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Champion Chevrolet of Avon

Avon, IN

4.9
4,102 Reviews
Champion Chevrolet of Avon is family owned and operated and we are proud to be serving the Avon and Indianapolis Area in Central Indiana. Our committed sales staff has many years of experience and makes it their top priority to satisfy each individual customer's needs. We have a large inventory of Chevrolet Vehicles. We also have a great selection of pre-owned and GM Certified vehicles that are personally selected to ensure great quality. Our sales staff is happy to discuss all options with you and help you find the Chevrolet vehicle that is just right for you and your family. We also offer expertise and stress free GM maintenance and repairs in our Avon, IN Service Department with Central Indiana's only GM Elite Service Award Winner 2015 & 2016. Our service technicians are friendly and knowledgeable and will be happy to advise you on the best maintenance schedule to keep your vehicle running like-new. We also offer a wide selection of the latest Genuine GM Parts and Accessories in our parts department, and our parts specialists will gladly help you find just what you need for your particular GM vehicle. At Champion Chevrolet of Avon we will offer you a straight forward, simple and efficient car buying experience. The way it should be! Give us a try and let us show you how simple buying your next car can be, we promise you'll be glad you did! Visit us today at 183 S. County Rd 525 E. Avon, IN 46123 It is our mission to provide the highest level of service in all aspects of automotive dealership operations, providing our customers with the highest quality products and services at a fair and competitive price. We are committed to leading and dominating the industry in automotive excellence in our market. Through integrity and perseverance, we continue to excel and be relentless in all aspects of our business. Our company is value driven, family oriented and will continue to support our community for generations to come.
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183 S County Rd 525 E

Avon, IN

46123

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Showing 4,102 reviews

August 02, 2012

Shopping for new cars isn't something that I usually like to do. There's something about car dealerships and car salesmen that normally make me very nervous and anxious. We decided to go to Dugan after havin More

by cindadee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 18, 2012 -

Champion Chevrolet of Avon responded

Thank you for taking the time to leave a review about your experience here at Dugan Chevrolet with Aaron. We truly appreciate you and your business and we look forward to assisting you in the future with your vehicle needs. Please do not hesitate to contact us if you have any questions. Sincerely, JR Dugan Owner / General Manager Dugan Chevrolet

June 07, 2012

From a service perspective, do NOT trust these people with your car ~ they then allow a sales manager to make the final decision on a service issue. Do yourself a favor and go some place else. More

by OH
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
May 22, 2012

Before purchasing my vehicle, I visited several car dealerships. Most were overpriced and at many I felt pressure to make decisions or to settle for a car I was not completely satisfied with. In contr More

by bgaalema
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 22, 2012 -

Champion Chevrolet of Avon responded

Thank you for leaving this feedback regarding your experience with Dave. We strive for a great customer experience and am happy to see you received just that. Sincerely, JR Dugan General Manager

May 10, 2012

We purchased a used vehicle for our daughter and opted not to pay for the optional warranty. A few days later we had some unanticipated problems with the car, and took it in for evaluation. We fully exp More

by indysims
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Walt Naylor
Jun 22, 2012 -

Champion Chevrolet of Avon responded

We're sorry your daughter had some issues with the vehicle but are thankful we were able to be there to fix the problem. Thank you for taking the time to leave this feedback regarding our Service Department. Sincerely, JR Dugan General Manager

May 07, 2012

I have been buyng from Dugan Chevrolet since 1996. I have always had great experiences at this dealership and their service department and dealing with Gary Thompson. Gary has always been very helpful More

by Jeff Keeler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 22, 2012 -

Champion Chevrolet of Avon responded

Thank you for not only leaving this review but for being a long time and valued customer! Gary really does know how to treat our customers right! We're here as you know, for all of your vehicle needs. Sincerely, JR Dugan General Manager

April 20, 2012

Allison was was abolutely wonderful! She came in on her day off to finalize everything with me since it was the only day I could come back to purchase the vehicle. I purchased a wholesale car and she was More

by Ringis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jun 22, 2012 -

Champion Chevrolet of Avon responded

That's Allison for you! She's great at making sure her customer is a happy customer. Thank you for taking the time to write about Allison and your experience here with our Service Department and staff. Sincerely, JR Dugan General Manager

April 07, 2012

WE HAVE BEEN DEALNG WITH DUGAN CHEVROLET FOR YEARS. WE JUST RECENTLY PURCHASED ANOTHER CHEVROLET MALIBU WITH SALESPERSON DAVE BLANCK. IT IS ALWAYS A PLEASURE WORKING WITH HIM, BECAUSE HE IS SO WELL INFORM More

by THEZOC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jun 22, 2012 -

Champion Chevrolet of Avon responded

Thanks for continuing to be apart of the Dugan Family. We appreciate your business in both service and sales. Dave is a great asset to our team and I am happy to see he continues to enjoy himself on the showroom floor. Sincerely, JR Dugan General Manager

April 05, 2012

BEWARE of the SERVICE DEPARTMENT! I just moved to Avon. I took my truck to Dugan after being impressed over the phone with the service department. After charging me a diagnostic fee of $102 they told me it w More

by juliehendrix
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Jun 22, 2012 -

Champion Chevrolet of Avon responded

Roger & Jule, I am truly sorry that you were unhappy with your experience in our service department. Our #1 goal is always to do our best to help every customer and treat everyone with honesty and respect. In addition to customers, we extend that same honesty and respect to every business we deal with, including General Motors. Our service manager, Diane Waterman, did call GM and gave them the accurate details regarding the issue you were having with your 2004 Silverado. Just as she explained to you, we are not willing to lie to General Motors to deceive them into paying for a non-covered repair. Dugan Chevrolet is not willing to lie and steal money from General Motors just as we are not willing to lie and steal money from customers. The high level of honesty and integrity that we show every person or company we do business with is what has kept Dugan Chevrolet in business for over 45 years. In the end, we refunded your diagnostic fee and I feel that you where treated with respect and professionalism. I do wish that you had shown us the same courtesy. I think it is important for readers of this review to know your behavior was so disturbing that police had to be called. When you left our dealership you backed the truck up to the service doors and floored it. As if you were trying to fill the service drive with smoke. Then over the next few weeks you continued to call our service manager, Diane, in the middle of the night and left her creepy and threatening messages. I invite any reader of this review to visit Dugan Chevrolet and see that we really do care greatly about each and every one of our customers. JR Dugan

March 21, 2012

Vey Good customer service and Aaron was very helpful in answering all my questions that I had...The whole staff at Dugan was helpful, and they truly respect the customer.... More

by mikegaloozis4311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 18, 2012 -

Champion Chevrolet of Avon responded

Thank you for your review of Dugan Chevrolet. We truly appreciate your nice comments and are thankful for your business. If there is anything we can assist you with in the future, please do not hesitate to contact us. Sincerely, Mike Mills General Sales Manager Dugan Chevrolet

March 17, 2012

They were friendly and great people to help with my used car purchase. the sales staff never pushed me for a sale, and let me look without any pressure. I will be going back to buy my next car there. More

by smithfamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 18, 2012 -

Champion Chevrolet of Avon responded

Thank you for taking the time to leave a review about your experience here at Dugan Chevrolet. We are grateful for your business and look forward to assisting you in the future with any of your vehicle needs. Please do not hesitate to contact us if there is anything we can assist you with. Sincerely, Laura Belledin Finance Manager Dugan Chevrolet

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