Champion Chevrolet of Avon

Donnie was very helpful in finding the right vehicle for me. He did not call me repeatedly just to make a sale. He was very helpful. He called me about a car that was similar to one that I looked at a few m me. He did not call me repeatedly just to make a sale. He was very helpful. He called me about a car that was similar to one that I looked at a few months back. He found one with less miles and a better fit for me. He did all of this and got it for me for less than the other. JR Dugan was very helpful in getting me a monthly payment that was affordable for me. More

I found a truck on the USAA Certified Dealer and contacted there On-line staff they were very good to deal with. Came down and drove several trucks with Gary. I got a good price and added a few thi contacted there On-line staff they were very good to deal with. Came down and drove several trucks with Gary. I got a good price and added a few things (bedliner and cover) and also traded my truck. Got a great package deal, and it was well worth the drive from Lafayette. More

I have to admit that I am a reluctant car shopper. My husband typically does all of the legwork and then I will come in and sign the paperwork. We were not in a situation where we needed a new vehicle. husband typically does all of the legwork and then I will come in and sign the paperwork. We were not in a situation where we needed a new vehicle. But if the deal was right, I was open to getting something new. We were looking at either a new Tahoe LTZ or a Yukon Denali. My experience at Dugan was far different than what I have previously experienced at other dealers. First off, the dealership itself has a very relaxed atmosphere. You can get out of your car without being swarmed by sales people. Aaron Glaze was our salesman. His approach is relaxed, friendly and non-aggressive which immediately put me at ease. He is very knowledgeable, 17 years in car sales, and is willing to take a lot of time to explain options, etc. The negotiation on the value of our trade took less than 15 minutes and we were very satisfied with the value we settled on. We were also eligible for for a GM discount through my father-in-law but he was retired and was not sure about how to get the authorization number. Aaron walked us through the process and we were able to get the authorization online. Aaron took care of a lot of the leg work before we returned to the dealer to minimize the amount of time we had to spend there. When we returned to finalize our purchase, Aaron was out wiping off the vehicle and making sure it looked perfect. We got right in to Rusty Lasley, the finance guy. He also has a friendly, relaxed manner. I asked a lot of questions about the various charges and documents that I was signing. He was happy to answer all of my questions. There are a lot of add ons the auto finance industry offers. Rusty presented the options along with the pros and cons of each and let us decide what, if any, would be a smart buy for us. There was no pressure there. Also, the car had pinstripes that I did not like. Aaron had them removed and Rusty refunded the cost back to us. Aaron finished up by giving us a tour of the service department and giving us a coupon for our first service for free. He also paired my cellphone and showed me how to use the Bluetooth technology. I think in total we spent less than 2 hours at the dealership. We were by no means rushed and I felt like both Aaron and Rusty would have spent whatever time we required. It was their level of efficiency that made the process go so quickly. I would definitely use Dugan and Aaron again and would not hesitate to recommend him to anyone. More

Recently purchased a new Chevy Cruze, January 2013 from Dugan Chevrolet, the experience my husband and I received was absolutely amazing, Glenn Lenoir, our Sale Consultant and Rusty Lasley our Financial Co Dugan Chevrolet, the experience my husband and I received was absolutely amazing, Glenn Lenoir, our Sale Consultant and Rusty Lasley our Financial Consultant was the very best, through out hole purchasing process Glenn was very patient, professional and knowledgeable. I must say, it “WAS” the best car shopping experience my husband and I have ever experienced. We would recommend Dugan Chevrolet to my family and friends without hesitation. Thank you, Patrick & Cherie Ridenour More

We have been buying new vehicles from Dugan Chevy for approx 13yrs, actually directly through Gary Thompson. Before then, the dealerships we had purchased from always left us feeling let down by the "cus approx 13yrs, actually directly through Gary Thompson. Before then, the dealerships we had purchased from always left us feeling let down by the "customer service" we had received or should I say NOT received. After our first transaction with Gary and Dugan Chevrolet, we were hooked. This was where we knew we could trust we were getting the best deal for us and not feel we were being "taken". Gary has always bended over backwards to make sure we got the car/truck we wanted, with the amenities we asked for and the price we could afford. What more can you ask for? Well, actually Gary did deliver more. He made it personal. He made us feel we're just not a customer but a friend and a long time contact with whom we have referred family and friends to. As we all know when it's time to go into the finance office and sign all those papers, it's pretty scary. Well, not at Dugan with Laura Belledin handling the paperwork for you. Geez, there's a lot of papers, but Laura is so professional and knowledgable about what she's doing, she immediatley puts you at ease. We would both highly recommend Dugan Chevrolet and especially Gary Thompson to any one who would listen that is in the market for a new automobile. Thank you, Gary and Laura for making our new car purchase a gratifying experience. Sharon & Kevin Allen More

From the moment I got out of my vehicle that I was trading in I felt welcome, wasn't rushed into anything I didn't want or like. They let me take my time to look and find the truck of my choice. Donni trading in I felt welcome, wasn't rushed into anything I didn't want or like. They let me take my time to look and find the truck of my choice. Donnie was very polite to both me and my daughter making sure we were happy and comfortable while handling all the paperwork. When I got to the part of signing all my paperwork Laura made sure I understod everything and didn't cover anything up. There were a few questionable things on the truck and Laura is still getting in touch with me on the answers, most people wouldn't continue to care about the customer once they drove off the lot. THANKS TO BOTH!!! More

My Husband and I had a awesome experience with Andrea Wadsworth, and Laura Belledin. We purchased a 2008 Cadillac Escalade on November 26, 2012. Out of all the dealerships we have came in contact with w Wadsworth, and Laura Belledin. We purchased a 2008 Cadillac Escalade on November 26, 2012. Out of all the dealerships we have came in contact with while looking to purchase, Dugan was the best. We are telling all our family and friends about you all. From the time we entered the door, we received a very professional, and friendly atmosphere. We felt very welcome. We were not rushed to make any decisions. Andrea, explained in details everything we needed to know. Andrea, returned all my calls in a matter of a few minutes, with the answers that I needed and wanted to hear. She never rushed me on the phone, or in person. We really appreciate Andrea. Laura is such a special gifted person to everyone she comes in contact with. Her personality was sooooo sweet, and pleasant. Laura made us feel very comfortable also. Laura explained everything in detail with us. Laura supplied information to us that we didn't even think to ask. I feel that's what you call going that extra mile. Words can not express our appreciation and gratitude for all the hard work that Andrea, and Laura put in to make this purchase possible. Dugan is truly blessed to have two Angels. Sincerely, Timothy and Samantha Trammer More

Donnie was awesome, he was very helpful and patient with us. He spent the whole day helping us find the right vehicle and everyone in between. Couldn't have asked for a better salesman!! us. He spent the whole day helping us find the right vehicle and everyone in between. Couldn't have asked for a better salesman!! More

I enjoyed the fact that there was no pressure or sales tactics, just an interest in helping me get the right (in my case perferct) vehicle for me. Angela D. Coe, Esq. tactics, just an interest in helping me get the right (in my case perferct) vehicle for me. Angela D. Coe, Esq. More

Aaron was great to work with. He wanted to make sure he was able to find us exactly what we were looking for. We were on a time constraint and he did a great job working with us. It was the best car buyi was able to find us exactly what we were looking for. We were on a time constraint and he did a great job working with us. It was the best car buying experience we have had! More