Champion Chevrolet

Champion Chevrolet - An excellent dealership in every regard. Firstly, Champion Chevrolet's selection of vehicles surpassed all others that I internet searched in an approximate 250 mile radius. Secon regard. Firstly, Champion Chevrolet's selection of vehicles surpassed all others that I internet searched in an approximate 250 mile radius. Secondly, they stated their price upfront. Thirdly, when contacted, my contact person (in my case David Palmer) responded promptly. When visiting this dealership I was welcomed, treated courteously, and my questions about my vehicle of interest were answered knowledgeably and negotiations were handled in a straight forward, respectful manner. At times, over the two weeks of my evaluation of the selected new vehicle (2011 Silverado), my sales rep may be away from the dealership. In those time, I interfaced with other salesmen and ALL sales personnel with whom I interfaced were VERY helpful and courteous. In addition to my experience with sales personnel regarding my recent new truck purchase (via trade in of my 2006 Silverado), I have dealt with service personnel for the past 18-24 months at Champion Chevrolet. Again, these service personnel are outstanding in their handling of my requests and vehicle's service needs. Jeff Carrier in the Service Dept. with whom I have dealt appox. half dozen times over the last 18-24 mos. has been First Class in service of my 2006 Silverado. Jeff is knowledgeable and extremely responsive regarding scheduling and technical follow through for all issues handled on my vehicle. I took delivery of my new 2011 Silverado this week and the transaction has gone flawlessly. This includes the result I have received in the Parts Dept. for obtaining my accessories purchased and then made available (seamlessly) to Champion's Service Dept. where (once again) Jeff has handled the installations superbly. With my experiences throughout Champion's dealership, I have complete confidence that the service technicians are equally skilled and dedicated given the way Champion handles their customers in Sales, Parts and Service. And indeed, my repairs/maintenance issues have been handled capably and fairly. This is the eleventh new vehicle I have purchased in the last 35 years. My first at this dealership. Do yourself a favor, check out Champion Chevrolet !! More

Bob Bays was friendly and professional from the time I first walked into the dealership, to the time I drove off of the lot in my new Camaro. Business Manager Chris McCall was professional in our financia first walked into the dealership, to the time I drove off of the lot in my new Camaro. Business Manager Chris McCall was professional in our financial negotiations. Everyone in this area gets a kick out of the dealership commercial where the spokesman says the other dealers in the Tri-Cities always ask, "How do they do that!?" Friendly, professional staff members and no pressure is how. I will go back to this dealer for my next car. Eric Clear Kingsport,TN More

This dealership was absolutely wonderful when my father purchased his new Cadillac. He is an older gentleman and they treated him with kindness and respect. After his purchase he received a call telling purchased his new Cadillac. He is an older gentleman and they treated him with kindness and respect. After his purchase he received a call telling him that he could receive some acessories for the car without charge. He accepted and when he asked why he had gotten these acessories he was told that they had been ordered for the car he purchased before it was sold. Instead of putting these items back to be sold they offered to give them to him since they were for the car he purchased anyway. Many dealers would not do this. It is refreshing to see salesmen and managers who sincerely care about making their customers happy. Not only did they sell my parents a new car, but they actually thought about them after they purchased the vehicle. These actions are what brings in repeat business and new business as well. Thank you all so much! More

David was very helpful in getting me in my new car!! I love my car and would go back in a heartbeat if I ever traded again. Everyone was nice and we were in and out of the dealership with in 45 minutes. love my car and would go back in a heartbeat if I ever traded again. Everyone was nice and we were in and out of the dealership with in 45 minutes. Best dealership we have ever traded with. Thanks David More

We have been dealing with Tim Copenhaver for 20+ years and have always purchased Chevrolet. Tim always gives us a great deal and follows up on everything. Lloyd Fleenor has always be wonderful to deal w and have always purchased Chevrolet. Tim always gives us a great deal and follows up on everything. Lloyd Fleenor has always be wonderful to deal with and goes above and beyond even when we look at a different vehicle every week trying to make up our minds. We highly recommend this dealership to all our friends and relatives. The service department is also outstanding and Mark Leonard always returns our calls with any questions we might have. We appreciate them all! More

Very easy to deal with and quick to realize and deliver the product I desired. Will definitely return to this dealership for farther purchases. end the product I desired. Will definitely return to this dealership for farther purchases. end More

Joe Browning was very helpful in helping me to buy a new Cadillac. He knew my price range and at no time was I pressured to buy something I did not want or could not afford. I appreciated the way he worked Cadillac. He knew my price range and at no time was I pressured to buy something I did not want or could not afford. I appreciated the way he worked with me and if I ever have a need to buy a new Chevrolet or Cadillac, it will be from Joe. I would recommend Joe Browning and Champion Chevrolet Cadillac to anyone. Thanks Joe for all your help. Mike More

Went to look for a new Chevy Cruze. I loved that I was not pressured into anything. The employees let me look and then let me ask for help. It was not like other dealerships where they pounce as soon as not pressured into anything. The employees let me look and then let me ask for help. It was not like other dealerships where they pounce as soon as you hit the lot. Marshall Jobe was very helpful and got me situated into the car I was looking for. Ended up buying. A great experience. More

I had been trying to find a truck that I liked for awhile with no luck until I went by and seen Tim and Cletis.They had it and when I went to buy the truck it could not have been better.Brain was my sales pe with no luck until I went by and seen Tim and Cletis.They had it and when I went to buy the truck it could not have been better.Brain was my sales person and he went over the truck, paper work and introduced me to all the staff. With me being in sales I was impressed. This is a great Dealership and I would defiantly recommend it to anyone. Keith Myers (LURCH) More

I was very well pleased with my shopping experiance and I was very well pleased with my shopping experiance and have no complaints so far. The reasons I am not pleased are from Chevrolet and not the dea I was very well pleased with my shopping experiance and have no complaints so far. The reasons I am not pleased are from Chevrolet and not the dealer who has no control over these things. I think it is STUPID not to put a spare tire in a vehicle. Also I would like one with manual windows and locks. A cheaper version for the common man. Not everybody wants all these fancy items. I am not getting the gas milage quoted yet but I know it has to break in a little before it is running at peak performance. Overall I was pleased with my experiance. More