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Champion Chevrolet
Reno, NV
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Service Got great service good company to deal with I have bought three vehicles from them. If you need a car or truck see them first. Got great service good company to deal with I have bought three vehicles from them. If you need a car or truck see them first. More
1st oil change My only complaint is it took almost 3 hr for an oil change and tire rotation I arrived at 1:30 and left st 4:15pm My only complaint is it took almost 3 hr for an oil change and tire rotation I arrived at 1:30 and left st 4:15pm More
2017 ZR2 Duranax Review Unfortunately this was the third time I have had to take my new truck in for exactly the same issue. Only 13,000 miles. All 4 injectors have now Unfortunately this was the third time I have had to take my new truck in for exactly the same issue. Only 13,000 miles. All 4 injectors have now been replaced and fuel filters twice. Filters were replaced as a precaution but were never found to have been contaminated. Only high quality diesel fuel has been used and the tank is never below 1/2 tank. I love the truck. However, I’m beginning to wonder if I got a lemon. If there is a fourth time I may need to seek out an attorney for a lemon law settlement. More
Air conditioning unit work The parts and work that were supposed to be covered under the manufacturers warranty actuall were! Great to see that Chevrolet and this dealer standi The parts and work that were supposed to be covered under the manufacturers warranty actuall were! Great to see that Chevrolet and this dealer standing behind the products they sell! More
Repaired vent system The vents would not change from defrost to air conditioning. Champion Chevrolet did a great job repairing my system. They also repaired my windshield The vents would not change from defrost to air conditioning. Champion Chevrolet did a great job repairing my system. They also repaired my windshield washer reservoir. Thank you!! More
We had the best experience at Champion Chevrolet We would like to thank the staff at Champion Chevrolet for an excellent car buying experience. Brooke, Jack, Tom, Shyla and everyone else were awesome We would like to thank the staff at Champion Chevrolet for an excellent car buying experience. Brooke, Jack, Tom, Shyla and everyone else were awesome. I have had excellent experiences with the service department as well. More
Out of town travelers Excellent customer service, showed a sense of urgency and special attention to out of towers. Impressed with entire staff, especially Jay, Rod, Kare Excellent customer service, showed a sense of urgency and special attention to out of towers. Impressed with entire staff, especially Jay, Rod, Karen and Jen. First Class Operation. More
Unacceptable service wait. I had an appointment at 9:30 p.m. DAN didn’t see me until 9:55 a.m. Finally I asked an employee if I could sit down? He said I could wait in waitin I had an appointment at 9:30 p.m. DAN didn’t see me until 9:55 a.m. Finally I asked an employee if I could sit down? He said I could wait in waiting room and he would come and get me. I was sent a card that the car needed service. There was very little service required. I was there before 9:30 a.m. and didn’t leave until 12:20 p.m. The hold up was the car wash and DAN going to lunch. I finally checked on the car and he said the hold up was the car wash. I have cancer and take chemo and I was totally frustrated. I feel this is terrible customer service. Dan probably needs help. I asked how long I would have to wait and he said probably an hour and a half. I would have had someone take me home, but I had another appointment that I had to cancel. Totally a wasted morning. I have had this happen before. This is not the first time. More
Frank is very informative. Frank is informative in answering all my questions. He gave me suggestions and I feel safer knowing the things i need to take care of in the future. Frank is informative in answering all my questions. He gave me suggestions and I feel safer knowing the things i need to take care of in the future. More
5,000 mile break in service Just plain awesome. Fast and friendly and free John knew what I needed and was able to accommodate me even on a Friday couldn’t ask for more Just plain awesome. Fast and friendly and free John knew what I needed and was able to accommodate me even on a Friday couldn’t ask for more More