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Champion Chevrolet
Reno, NV
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Oil change Always nice and courteous salespeople and service people. I asked to be out at a certain time and they exceeded that time buy an hour. I will always c Always nice and courteous salespeople and service people. I asked to be out at a certain time and they exceeded that time buy an hour. I will always come back. More
Courteous, efficient, affordable, and honest Mark in the service department was reliable with estimated repair time, price and easy to contact. He took his time to explain repairs, and products. Mark in the service department was reliable with estimated repair time, price and easy to contact. He took his time to explain repairs, and products. I went on for a for diagnostics for a check engine light. I had previously taken my vehicle to an independent repair shop that kept my vehicle the entire day without calling with an update, charged more for their diagnosis, and was unable to identify the repair that needed to be made. Mark and his team called me with diagnosis within 2 hours, explained the problem, gave me a quote and then repaired my truck and had it ready for pick up within 3 hours. I would recommend this shop to anyone looking for a reliable auto repair shop. More
My experience Great service and sales staff, waiting room is comfy with tv , and games for kids drinks are cold restrooms are clean I ve been coming for a wile and Great service and sales staff, waiting room is comfy with tv , and games for kids drinks are cold restrooms are clean I ve been coming for a wile and will return More
Excellent service Service personnel knowledgeable, polite and efficient. Vehicle was serviced and delivered as promised. Comfortable waiting area or alternatively shutt Service personnel knowledgeable, polite and efficient. Vehicle was serviced and delivered as promised. Comfortable waiting area or alternatively shuttle ride offered for convenience of customer. More
Routine Service/Maintenance Went in for oil change and routine maintenance check and everyone was friendly, helpful and thorough. The only issue I have Is that my appointment wa Went in for oil change and routine maintenance check and everyone was friendly, helpful and thorough. The only issue I have Is that my appointment was at 1 pm, I arrived at approximately 12:30, but service was not completed until 3:30. This seemed like an inordinate length of time to complete the service. My previous visits have always been 2 hours or less. I will continue using Champion Chevrolet for my service visits because I trust that they know my vehicle better than an outside service and use the correct fluids, etc. More
Service check Very clean dealership! The people are friendly and willing to help in anyway. And for what my Scheduled appointment was for it did not take long at al Very clean dealership! The people are friendly and willing to help in anyway. And for what my Scheduled appointment was for it did not take long at all. Thumbs up! More
routine maintenance gone good I was going on an unscheduled trip so I needed to move my service up a few days. Champion accommodated me and, Frank, my service advisor was excellen I was going on an unscheduled trip so I needed to move my service up a few days. Champion accommodated me and, Frank, my service advisor was excellent. He answered all my questions and concerns, then got me out the door as promised. So far, so good. More
Jay Fatino I just want to say what an amazing customer service that Jay has given us throughout the years we have been coming to Champion to get our car serviced I just want to say what an amazing customer service that Jay has given us throughout the years we have been coming to Champion to get our car serviced!!! Even after we totaled our Cruze before we bought a new car we checked to make sure that even though it wasn’t a Chevy that we still could come to him to get serviced!! Thanks Jay for all your assistance!!! Cya next visit More
Not very good Jay Fatino wasn’t very helpful when I went to pick up my car he just gave me the paperwork and didn’t explain anything in regards to what was done to Jay Fatino wasn’t very helpful when I went to pick up my car he just gave me the paperwork and didn’t explain anything in regards to what was done to my vehicle. I’ve had better people help me with my car I wouldn’t recommend Jay. Other than that I always have a good experience at Champion thanks to Julian Saldaña and other great workers there. More
Oil change Jay Fatino was excellent, made the experience great! Will always ask for jay when i bring my truck in. You guys have a great service employee! Jay Fatino was excellent, made the experience great! Will always ask for jay when i bring my truck in. You guys have a great service employee! More