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Champion Chevrolet
Reno, NV
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service dept john a Great prompt friendly service on my silverado. john a was great to work with. they fixed all issues and cleaned, washed exterior of truck. great jo Great prompt friendly service on my silverado. john a was great to work with. they fixed all issues and cleaned, washed exterior of truck. great job More
The best people to work with! I just had the most wonderful experience ever purchasing a vehicle. I worked with Jose Gonzales from internet sales and Tom Turner sales manager the t I just had the most wonderful experience ever purchasing a vehicle. I worked with Jose Gonzales from internet sales and Tom Turner sales manager the two most amazing people I have met! I felt instant trust in these two gentlemen. They not only answered every question I had about trucks, but listened to my particular needs. They.made this purchase flawless and very enjoyable. I am so grateful for everything they did to get me the truck I wanted!! In the end I worked with Robert Williams Finance Manage. He explained everything so clearly, I was in and out of there in no time. Thank you Manny Garcia for helping the day we first came in. I cannot tell you how shocked I was to feel such at ease dealing with the purchase of my new truck from a dealership. This team of incredibly knowledgeable guys is where I would highly recommend anyone looking for trustworthy people to purchase a vehicle!! Not only did I gain a new vehicle I gained new friends. Thank you from the bottom of my heart!!! Corenna Vance President Wild Horse Connection More
Car not delivered as promised. extra 24 for no reason Went in for a check engine light, recall fix and a smog check. Told car would be ready that same evening. At 5:00 pm get a call that they can’t do Went in for a check engine light, recall fix and a smog check. Told car would be ready that same evening. At 5:00 pm get a call that they can’t do the smog check. Mark, service rep, gives me two excuses, the smog tech is backed up and they reset the computer and need to drive the car. Mark service rep says he will call in the morning when ready. Mid-after next day I have to call him to get status. He says they are having issues getting car smogged and he will get back to me. I call back at 4pm, I’m 45 mins away and dealership closes at 5:30. Mark says they still have not smog checked the car. Tell him I’m coming in to get car anyway. Get to dealership get told they didn’t charge me for the smog. Wow, where you planning on changing me for work not done? Pay the $1,030 for the work they did and still have to go to a third party to get a GM car serviced. Lost a day, when car was kept overnight and no smog check preformed as promised . You would think they would know there cars well enough to know about driving it after a reset. More
Terrific drive up service We had a cowling cover dragging on the ground under the engine in a Tahoe. Came in at 3:30 pm and they removed old one, replaced with new one in one h We had a cowling cover dragging on the ground under the engine in a Tahoe. Came in at 3:30 pm and they removed old one, replaced with new one in one hour for very reasonable cost. Very impressed. More
No appointment. Got what I needed. Needed quick attention. Got that. Communication was good. Very pleased overall. Glad I purchased at Champion. The service area is always clean.ill be Needed quick attention. Got that. Communication was good. Very pleased overall. Glad I purchased at Champion. The service area is always clean.ill be back. More
Great customer service! Frank in the service department always is professional and very helpful. Always a pleasure to deal with him and the entire staff. He explains the work Frank in the service department always is professional and very helpful. Always a pleasure to deal with him and the entire staff. He explains the work being done and is very knowledgeable. More
Recall inspection Received recall notice and made an appointment. Apparently my vehicle needed the replacement parts. I was a little disappointed that they did not have Received recall notice and made an appointment. Apparently my vehicle needed the replacement parts. I was a little disappointed that they did not have the parts and it will take a week to get them.. More
First oil change First 500 miles oil change plus 27 point inspection. Car cleaned and washed as well. All made everything perfect! Purchasing the new Corvette last First 500 miles oil change plus 27 point inspection. Car cleaned and washed as well. All made everything perfect! Purchasing the new Corvette last week went well of course. Thank you, Frank More
Incredible customer service Came in to town for a family emergency and my truck just stopped running. Towed it in on Friday at 4:45. Monday morning they called me with the diagno Came in to town for a family emergency and my truck just stopped running. Towed it in on Friday at 4:45. Monday morning they called me with the diagnosis and it was ready by noon on Tuesday! And the best part is it was under warranty! More
Champion Chevrolet has been wonderful and a Thank you! John has been my service advisor for years and I appreciate all he has done. Thank you to all of you for keeping me up and running! John has been my service advisor for years and I appreciate all he has done. Thank you to all of you for keeping me up and running! More