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Champion Chevrolet
Reno, NV
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Salesman was lowkey and friendly. His name is Mal Betts. Both he and Chuck Grubb were knowledgable and patient. Answered all my questions and both told me I could call them if I have more questions. It was Both he and Chuck Grubb were knowledgable and patient. Answered all my questions and both told me I could call them if I have more questions. It was a pleasant experi More
Champion Chevrolet was great to work with. The sales and finance staff were incredible. Our sales representative, Jack B., was outstanding and when I buy another new vehicle one day, I’ll contact him again finance staff were incredible. Our sales representative, Jack B., was outstanding and when I buy another new vehicle one day, I’ll contact him again. Thank you Champion Chevrolet! More
Courteous and thorough Service department people are courteous and thorough. I do suggest leaving your vehicle if you can because it sometimes takes several hours to accompl Service department people are courteous and thorough. I do suggest leaving your vehicle if you can because it sometimes takes several hours to accomplish most services, including oil changes. More
Do not wait for service, this is not Jiffy Lube Had an appointment for oil change and trans flush. Figured I would wait for vehicle since this is probably 30-45 minute job. 6 hours later I received Had an appointment for oil change and trans flush. Figured I would wait for vehicle since this is probably 30-45 minute job. 6 hours later I received the vehicle back with greasy hand prints all over it, a fluid cap left sitting under the hood on the radiator and the paper and plastic interior covers left in it. Not impressed at all, especially for what they charged. Employees nice but they need to improve service process. More
Excellent service. No waiting when I dropped off or picked up my car for service. Friendly and easy to deal with and affordable service highly recommend picked up my car for service. Friendly and easy to deal with and affordable service highly recommend More
John took great care of me this visit and all prior visits. Exceptional customer service! He is pleasant and extremely knowledgeable. It's always an easy process. visits. Exceptional customer service! He is pleasant and extremely knowledgeable. It's always an easy process. More
Always excellent service here normally. My truck has automatic extending running boards. When I opened the driver's door they did not automatically extend. I tried starting truck but the still did not w automatic extending running boards. When I opened the driver's door they did not automatically extend. I tried starting truck but the still did not work. At this point I noticed the computer plug under the dash had not been re plugged back in. I put it into the receiver and everything was back to normal. It's the little details that make a great service department. More
Amazing service Frank R. Was so helpful and honest. I appreciate his help. If you want an honest and friendly mechanic ask for him! Johnny D. Was also amazing a Frank R. Was so helpful and honest. I appreciate his help. If you want an honest and friendly mechanic ask for him! Johnny D. Was also amazing and helpful. I will be back when ready to buy a new car! More
Very helpful & quick Great service when a tough spot while on family vacation in the Reno area. Jay was very helpful with finding us a place to park for the night so work Great service when a tough spot while on family vacation in the Reno area. Jay was very helpful with finding us a place to park for the night so work could be done first thing in the morning. Jay stayed in touch with us through the whole repair. The diesel tech was great after the repair explaining several different points. Great Job at this dealership. More
Excellent service again Brought our 2014 Impala in for the noise under the hood was upon start up that the mechanics couldn’t figure out when we brought it elsewhere for an o Brought our 2014 Impala in for the noise under the hood was upon start up that the mechanics couldn’t figure out when we brought it elsewhere for an oil change. They said to bring it to dealership which automatically prepared us for an expensive bill. Champion detected a crack in the catalytic converter which was completely covered under warranty. Ordered the part for overnight delivery and had our vehicle back the next day at no charge. Not even a diagnostic fee. Couldn’t believe it!! This is the second time we’ve brought a vehicle in to them and always receive excellent service. More