Champion Chevrolet

Car not delivered as promised. extra 24 for no reason Went in for a check engine light, recall fix and a smog check. Told car would be ready that same evening. At 5:00 pm get a call that they can’t do Went in for a check engine light, recall fix and a smog check. Told car would be ready that same evening. At 5:00 pm get a call that they can’t do the smog check. Mark, service rep, gives me two excuses, the smog tech is backed up and they reset the computer and need to drive the car. Mark service rep says he will call in the morning when ready. Mid-after next day I have to call him to get status. He says they are having issues getting car smogged and he will get back to me. I call back at 4pm, I’m 45 mins away and dealership closes at 5:30. Mark says they still have not smog checked the car. Tell him I’m coming in to get car anyway. Get to dealership get told they didn’t charge me for the smog. Wow, where you planning on changing me for work not done? Pay the $1,030 for the work they did and still have to go to a third party to get a GM car serviced. Lost a day, when car was kept overnight and no smog check preformed as promised . You would think they would know there cars well enough to know about driving it after a reset. More

Terrific drive up service We had a cowling cover dragging on the ground under the engine in a Tahoe. Came in at 3:30 pm and they removed old one, replaced with new one in one h We had a cowling cover dragging on the ground under the engine in a Tahoe. Came in at 3:30 pm and they removed old one, replaced with new one in one hour for very reasonable cost. Very impressed. More

No appointment. Got what I needed. Needed quick attention. Got that. Communication was good. Very pleased overall. Glad I purchased at Champion. The service area is always clean.ill be Needed quick attention. Got that. Communication was good. Very pleased overall. Glad I purchased at Champion. The service area is always clean.ill be back. More

Great customer service! Frank in the service department always is professional and very helpful. Always a pleasure to deal with him and the entire staff. He explains the work Frank in the service department always is professional and very helpful. Always a pleasure to deal with him and the entire staff. He explains the work being done and is very knowledgeable. More

Recall inspection Received recall notice and made an appointment. Apparently my vehicle needed the replacement parts. I was a little disappointed that they did not have Received recall notice and made an appointment. Apparently my vehicle needed the replacement parts. I was a little disappointed that they did not have the parts and it will take a week to get them.. More

First oil change First 500 miles oil change plus 27 point inspection. Car cleaned and washed as well. All made everything perfect! Purchasing the new Corvette last First 500 miles oil change plus 27 point inspection. Car cleaned and washed as well. All made everything perfect! Purchasing the new Corvette last week went well of course. Thank you, Frank More

Incredible customer service Came in to town for a family emergency and my truck just stopped running. Towed it in on Friday at 4:45. Monday morning they called me with the diagno Came in to town for a family emergency and my truck just stopped running. Towed it in on Friday at 4:45. Monday morning they called me with the diagnosis and it was ready by noon on Tuesday! And the best part is it was under warranty! More

Champion Chevrolet has been wonderful and a Thank you! John has been my service advisor for years and I appreciate all he has done. Thank you to all of you for keeping me up and running! John has been my service advisor for years and I appreciate all he has done. Thank you to all of you for keeping me up and running! More

Oil change Always nice and courteous salespeople and service people. I asked to be out at a certain time and they exceeded that time buy an hour. I will always c Always nice and courteous salespeople and service people. I asked to be out at a certain time and they exceeded that time buy an hour. I will always come back. More

Courteous, efficient, affordable, and honest Mark in the service department was reliable with estimated repair time, price and easy to contact. He took his time to explain repairs, and products. Mark in the service department was reliable with estimated repair time, price and easy to contact. He took his time to explain repairs, and products. I went on for a for diagnostics for a check engine light. I had previously taken my vehicle to an independent repair shop that kept my vehicle the entire day without calling with an update, charged more for their diagnosis, and was unable to identify the repair that needed to be made. Mark and his team called me with diagnosis within 2 hours, explained the problem, gave me a quote and then repaired my truck and had it ready for pick up within 3 hours. I would recommend this shop to anyone looking for a reliable auto repair shop. More