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Champion Chevrolet

Reno, NV

4.5
526 Reviews

800 Kietzke Lane

Reno, NV

89502

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Showing 526 reviews

September 20, 2021

Kept my truck for 5 days. No one looked at it. Couldn't find my name in their computer system when I returned in person for an update. Findly found my truck way back in the holding pen. Couldn't find the More

by Silverado
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Tim Buxton
Sep 22, 2021 -

Champion Chevrolet responded

We’d like to thank you for sharing details of your recent experience at our dealership. Above and beyond customer service is what we strive for daily with our customers. Please contact us at your earliest convenience so we can discuss your experience and learn more. We look forward to hearing from you. - The Champion Chevrolet Team

Sep 22, 2021 -

Silverado responded

My email is: dennis@dennisheintz.com. Your service tech (Tim) should have my phone number. Dennis

September 20, 2021

They lied to me wasted my time and the service manager never returned my call and did not fix my truck More

by Rhoten.m
Customer Service
Recommend Dealer
No
Employees Worked With
Tim Buxton
Sep 22, 2021 -

Champion Chevrolet responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. - The Champion Chevrolet Team

Sep 22, 2021 -

Rhoten.m responded

I am leaving on a trip tomorrow and will not be back until 10-5-21 if you could leave me a contact person with information I would like to discuss. I have left a voice mail with your service Manager but he never has tried to contact me. Thanks

September 11, 2021

My sales rep Kevin was the most knowledgeable and enthusiastic person I could have hoped for when purchasing my new vehicle at Champion Chevrolet. Thanks! More

by Nlynn007
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marvin
Sep 13, 2021 -

Champion Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! - The Champion Chevrolet Team

September 11, 2021

The scheduling department was amazing, as they fit me in last minute on their schedule. I really appreciated that. My service representative was excellent and took care of all my concerns. More

by PersevereAlways
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Andriola
Sep 13, 2021 -

Champion Chevrolet responded

Thank you for this amazing review! We really appreciate your business. - The Champion Chevrolet Team

August 30, 2021

I scheduled the wrong day for an oil change. They got me in anyway the day I needed. Very kind and efficient. More

by Lgardner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave
Aug 31, 2021 -

Champion Chevrolet responded

Thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care! - The Champion Chevrolet Team

August 26, 2021

Absolute BEST service ever !!!! Knowledgeable, kind and really listened to what I was looking for .. I will tell everyone about my impeccable service from the first contact to the follow through after deli More

by Misty smoke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Eastep
Aug 27, 2021 -

Champion Chevrolet responded

Thank you for this amazing review! We really appreciate your business. - The Champion Chevrolet Team

August 20, 2021

We have taken my truck two times to get work done and they only did part of the work requested. We had an appt both times and they didnt get the job that they did do by the quoted time. We left the Truck More

by Scytanovic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim
Aug 24, 2021 -

Champion Chevrolet responded

We acknowledge your review and are currently looking into the events you’ve detailed.

Aug 25, 2021 -

Scytanovic responded

Service manager called us, hoping when we bring it in tomorrow they fix the truck this time

August 20, 2021

Kevin did a great job finding what we were looking for despite the lack of inventory. Michael gave us some great advice on financing. More

by Mike
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Marvin,Michael Cogliano
Aug 25, 2021 -

Champion Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. - The Champion Chevrolet Team

August 17, 2021

Tim in the service department was extremely helpful with our problems! He was able to help us out with great success! More

by Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim
Aug 20, 2021 -

Champion Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! - The Champion Chevrolet Team

July 20, 2021

The whole process of buying a car went smoothly. My salesman went the extra mile to make sure I got all the features I was looking for. I felt like the dealership from start to finish cared about what More

by JennM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Montalvo
Jul 23, 2021 -

Champion Chevrolet responded

Jenn, thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! - The Champion Chevrolet Team

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