
Champion Chevrolet
Reno, NV
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The dealer was nice, knowledgeable about the various inventory on the lot and didn't try to push me above my budget. Instead worked with me to find a truck that worked for me within my budget and helped inventory on the lot and didn't try to push me above my budget. Instead worked with me to find a truck that worked for me within my budget and helped me find one under my maximum amount. The individual in financing department was also very pleasant and informative about my options and provided the pros and cons of those options instead of pushing for the higher payment options. Overall a very good experience. More
The car Champion Chevrolet misled me into purchasing was transferred to the service department from the collision center to get nitrogen in the tires. I called three hours later to see they were finished w transferred to the service department from the collision center to get nitrogen in the tires. I called three hours later to see they were finished with the car. After finding the car, I was told it was ready. I went to get it, but they lost it a second time – over a half hour to find it again. Service advisers didn't even know it was in their shop. They pulled it out, but hadn't put in nitrogen. Because none of the service personnel present knew how to use the nitrogen machine, I had to return the next day when a salesman was able to figure out the machine. Lots of wasted time!! More
I was greeted by John who was very friendly and attentive. My car went in on time and was completed ahead of schedule and below estimate. I was very satisfied and surprised. Thank you! attentive. My car went in on time and was completed ahead of schedule and below estimate. I was very satisfied and surprised. Thank you! More
I had our Tahoe in for normal service. Jay Fatino, service manager and John Andriola we great as usual. We also have a Chevy 2500 duramax silverado and a Chevy 1500 silverado. I always take them to service manager and John Andriola we great as usual. We also have a Chevy 2500 duramax silverado and a Chevy 1500 silverado. I always take them to Champion Chevrolet for any service. Highly recommend them. More
Kept my truck for 5 days. No one looked at it. Couldn't find my name in their computer system when I returned in person for an update. Findly found my truck way back in the holding pen. Couldn't find the find my name in their computer system when I returned in person for an update. Findly found my truck way back in the holding pen. Couldn't find the keys. Finally found them. Took truck and left. Extremely poor management system. No back-up plan. More
The scheduling department was amazing, as they fit me in last minute on their schedule. I really appreciated that. My service representative was excellent and took care of all my concerns. last minute on their schedule. I really appreciated that. My service representative was excellent and took care of all my concerns. More