Champion Chevrolet

My advisor Chris Bowen provided great customer service and kept me informed about the status of the repairs. and kept me informed about the status of the repairs. More

The people in this dealership are very friendly efficient and knowledgeable about the Corvette. Our service tech John was outstanding in keeping us informed on the progress and status. and knowledgeable about the Corvette. Our service tech John was outstanding in keeping us informed on the progress and status. More

Professional and courteous. Despite the demand, my bolt reasonably came on time. First time Chevy owner, hoping to keep it awhile. Despite the demand, my bolt reasonably came on time. First time Chevy owner, hoping to keep it awhile. More

I ordered a New 2500HD January 15th 2022. And Jose Gonzalez walked me through the very long process. Awesome customer service! He kept in touch the whole way. Giving me updates. Once the ca And Jose Gonzalez walked me through the very long process. Awesome customer service! He kept in touch the whole way. Giving me updates. Once the car arrived. He repeatedly went out of his way to make sure the process went smoothly. Can’t thank you enough! 5star customer service!!! More

They were really helpful and nice, it was a good experience buy my truck there. experience buy my truck there. More

I was presently surprised with my experience! ! I hadn't been to Champion for about 8 years because of a bad experience. I decided to give them a shot at my business again and Chris Bowen went abo ! I hadn't been to Champion for about 8 years because of a bad experience. I decided to give them a shot at my business again and Chris Bowen went about and beyond with my sons truck and my Suburban a few days later. He was kind and explained everything. I appreciate him listening to my concerns! He has wonderful customer service skills! More

After dropping my truck for a recall appointment that I did on Friday June 17 and Mr. Marvin Maradiaga call me around 3:30 the afternoon to tell me that he needs to keep my truck overnight which I didn’t h did on Friday June 17 and Mr. Marvin Maradiaga call me around 3:30 the afternoon to tell me that he needs to keep my truck overnight which I didn’t had other option because I came from another state and was the only transportation at the day for me, he said that my truck will be done around noon Saturday and didn’t tell me that dealer service department is is close on Saturdays, I call him Saturday past noon and didn’t get answer finally I was able to contact Darrell sales manager and told him what was going on, with all this said and things I haven’t mention like no ride to get my truck and call from someone that my truck was ready…nothing..absolutely poor customer service from Mr. Maradiaga. Please let it be known!!! Not a happy customer More

Excellent staff and technicians all knowledgeable and helpful. Thanks to everyone .looking forward to long relationship! helpful. Thanks to everyone .looking forward to long relationship! More

I have no intention of returning! ! Can not afford the cost!! $. 180 for lube and oil change and $240 to replace a broken wheel lug. ( insane) Being on a fixed income, I have no c ! Can not afford the cost!! $. 180 for lube and oil change and $240 to replace a broken wheel lug. ( insane) Being on a fixed income, I have no choice. Thank You President Biden!!!!!!!!!! More

My overall rating is just Average for the Recall service completed on my vehicle. The service writer John seemed rushed and in my opinion did not complete the paperwork properly. I requested a repair comple completed on my vehicle. The service writer John seemed rushed and in my opinion did not complete the paperwork properly. I requested a repair completed by Champion Chevrolet a few years back to be repaired again due to the tear in the seat returning. My vehicle is a 2015 with less than 35000 miles. I have other vehicles older with many more miles that do not have tears in the seats. I feel that this is a defect in seat. I am requesting to know how the seat tear was repaired previously. The shuttle driver, Chuck, was a jem. I would give him the best possible score. Chuck was able to have open dialog discussion on all topics. He drove very safely and was knowledgeable of the area. Receipt of the vehicle would receive the lowest possible score. I never received a call that my vehicle was ready for pick up. I arrived at 430 pm to check on the progress of the repair. My service writer was not available due to a meeting. A gentleman did provide assistance and stated that the vehicle was ready. He located the vehicle and brought the vehicle from the service area for my receipt. The vehicle did not receive the courtesy wash that I have always received. There was also a piece of the rear view mirror detached. The delivery driver was able to attach the part successfully for now. This is bothersome to me because what else may not be properly installed during the recall repair. More