Champion Chevrolet

Well let’s just say the worst experience I’ve ever had at a GM Dealership. I called and was told that a diagnostic test would be $175.11. When I got there, I told the service advisor Chris Bowmen about a c a GM Dealership. I called and was told that a diagnostic test would be $175.11. When I got there, I told the service advisor Chris Bowmen about a couple of other items that were of concern. My check engine light was on and a previous check at O’Rylie’s showed a DEF P205B sensor that was bad. In addition, I told/showed the service advisor (Chris) that there was an issue with my blend ventilation motor and could easily be heard when turning on the ignition. I had also just changed my headlight assemblies and wanted to make sure the adjustments were correct to prevent any blinding my my headlights. Apparently, if you tell them what is wrong you get charged 175.11 for each item. Not actually understanding this, I agreed to the diagnostic’s for 175.11. Chris called me the next morning and advised me the repairs would be in excess of 3500.00. Obviously, this was a complete shock. I told them not to do anything to my truck and I would come pick it up. When I got there, via Uber, because they wouldn’t provide a shuttle as they did when I dropped it off, I was told my cost was 337.00, 175.11 for each item I told them about!!!!!, they gave me a break on the headlight adjustment because apparently the wall they used to check the adjustment didn’t charge the 175.11 that day….happy me!!!!! At the end of the day, just driving my truck into Champion Chevrolet of Reno, and them NOT turning one screw on my truck cost me 337.00. This is completely unacceptable and I will be disputing the charges with my CC company. If you happen to HAVE to take your vehicle there, DON’T offer up any items to the advisor as they will charge 175.11 for each one, just say my check engine light is on. This is by far the WORST experience I’ve ever had with a GM Dealership, and will never take my vehicle there even if my life depends on it. I wouldn’t even give them one star, but then I wouldn’t be able to leave a review. Whoever owns Champion Chevrolet should be ashamed of themselves for conducting business in such a deceitful manner More

Had a good experience, great customer service, friendly staff, would recommend, would go back in the future staff, would recommend, would go back in the future More

This dealership has has a great reputation for years along with community support. My experience was very good in the ordering process. Kevin lemus was personable and knowledgeable. along with community support. My experience was very good in the ordering process. Kevin lemus was personable and knowledgeable. More

Outstanding in every aspect regarding customer service and satisfaction! Highly recommend champion Chevrolet for automotive mneeds and satisfaction! Highly recommend champion Chevrolet for automotive mneeds More

There’s no better service anywhere! JP & Chuck & Corey are the greatest guys to put you in an EUV! A Bolt is simply awesome! JP & Chuck & Corey are the greatest guys to put you in an EUV! A Bolt is simply awesome! More

Went on a two hour lunch and then told me they didn’t do anything anything More

Most of the month my car was there, it sat in the back lot while the corvette mechanics worked on trucks and other things. lot while the corvette mechanics worked on trucks and other things. More

On time, clean pleasant atmosphere, good shuttle, very capable work. Word word word word word word capable work. Word word word word word word More

They were great to deal with. I would tell people to go then if they were seeking a new car I would tell people to go then if they were seeking a new car More

Everyone right from the start of the car buying process was great and friendly. This place deserves more than 5 stars, no pressure sales and super accommodating crew. Special shout out to Chris who helped was great and friendly. This place deserves more than 5 stars, no pressure sales and super accommodating crew. Special shout out to Chris who helped us find the perfect car we needed and Mike who is great asset to the team. Thank you guys! More