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Champion Chevrolet
Reno, NV
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The service was solid for my first time bringing my Chevy 3500 in for a check engine light. I was able to work in the lobby with a workspace, surge protector and wifi. I was also able to get dropped off wi 3500 in for a check engine light. I was able to work in the lobby with a workspace, surge protector and wifi. I was also able to get dropped off with their shuttle service and picked up the next day as the diagnostics needed to be run overnight. I am glad it was a software update and the thorough inspection did not show any issues with my truck. Thank you again for keeping me informed and taking care of this quality truck. More
Worst all around experience. They make promises they refuse to keep. Don't trust a single thing they say. Vehicle was missing chips when they sold it, with a promise from the dea They make promises they refuse to keep. Don't trust a single thing they say. Vehicle was missing chips when they sold it, with a promise from the dealer they would help get them. 7 months later, several phone calls, and now they inform me they cannot help with the process. Purchased the extended warranty with another promise I could cancel at any time up until the day I start using it, then get a pro-rated refund, and that too was a lie. Needed a simple button repair performed for a button that sticks and does not reset. Took me following up with them to find out they had the item to repair it and didn't bother calling for about 5 weeks. The best way to find out the truth from them is to call and talk to different people in different departments, asking the same exact question. The truth will come out eventually. Don't waste your time or money here, especially if you expect people to be hold true to their word. More
I’ve had a great experience every time I’ve used Champion Chevrolet service department. John is knowledgeable informative follows up. I’ll continue to use them for all of my service department needs. Chevrolet service department. John is knowledgeable informative follows up. I’ll continue to use them for all of my service department needs. More
Pleased with their knowledge and professionalism, staff very friendly and helpful, haven't had difficulty reaching salesperson or managers after the sale. very friendly and helpful, haven't had difficulty reaching salesperson or managers after the sale. More
The guy who receive the key and make paper work for the firsts Service was soooo mean I don’t want to be there again, Reno pay attention when you hire people firsts Service was soooo mean I don’t want to be there again, Reno pay attention when you hire people More
I have purchased (or been involved in purchasing) three vehicles this past year and Champion has been easy to work with. The sales department was very professional and everyone else worked efficiently to vehicles this past year and Champion has been easy to work with. The sales department was very professional and everyone else worked efficiently to make the experience as pleasant as possible. More