
Champion Chevrolet
Reno, NV
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When I picked up my car at 5:30 pm. Everyone was gone but one person. He gave me my keys and told me they didn’t have time to look at the problem with my radio console. Disappointing Everyone was gone but one person. He gave me my keys and told me they didn’t have time to look at the problem with my radio console. Disappointing More
The service department sucks. In for an oil change the wait just to get a service writer to respond was a 45 min wait. Calling ahead didn’t matter. Marvin was quite inconsidera In for an oil change the wait just to get a service writer to respond was a 45 min wait. Calling ahead didn’t matter. Marvin was quite inconsiderate of my time. I get the service might take a while, never considered it would require such a wait just to get it into the shop More
I brought in my 2020 Chevy Tahoe I was Brought in by a tow truck. I did make an appointment earlier before I got there and my service technician was John A I arrived at the dealership on Monday 28 2023 . tow truck. I did make an appointment earlier before I got there and my service technician was John A I arrived at the dealership on Monday 28 2023 . He was a very nice man very helpful. I called back on the 29th and they said they would have someone get back to me John did get back to me and told me my car is done. Went and picked the car up on the 23rd at 7:30 AM to get on the road early since we live 3 1/2 hours away. We got home made it safely then I noticed I custom pinstriping was coming off so I called John and left a message and he did call me back I explain to him that I did make it home safely thank you very much for getting the car done so quick but I have one problem the pinstriping is coming off I asked him if he could talk to The detailer He said he would check into it he asked what happened I said my custom pinstriping that I put on which cost me $500 it’s coming off how do they wash the car I asked he explained to me that they pressure wash it that’s what could’ve happened he said he explained to me next time don’t get your car washed and then it won’t happen again and he said thank you have a good day and hung up My name is Lester Lyndon Gardiner my cell phone number is 916-398-1152 More
Brought in vehicle for airbag recall. The work was done before quoted time, no charge, and minimal paperwork. They called when it was ready and only waited a short time for them to retrie The work was done before quoted time, no charge, and minimal paperwork. They called when it was ready and only waited a short time for them to retrieve our vehicle. More
We feel that’s it’s not friendly and accommodating enough to ask questions about the car we interested yesterday and there’s a different explanation given to us so we’re so disappointed yesterday and leaved to ask questions about the car we interested yesterday and there’s a different explanation given to us so we’re so disappointed yesterday and leaved but anyway thank you appreciated Billy is great person More