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Champion Chevrolet

Reno, NV

Overview
Reviews
Vehicles
4.6
515 Reviews
Call Dealership (888) 456-0558
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800 Kietzke Lane

Reno, NV

89502

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Showing 515 reviews

October 06, 2023

Chris the service tech was great. Only feedback about dealer is was surprised the car didn’t get a brief wash which is what I have experienced in the past at other dealers. More

by Ed Barclay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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October 03, 2023

Very nice work environment everyone was helpful clean facilities would go back to purchase a car More

by jeffdavidson255
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim
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October 03, 2023

Staff was friendly and professional, and provided quick great service. Would definitely go back again. More

by alrath44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Buxton
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October 02, 2023

When I picked up my car at 5:30 pm. Everyone was gone but one person. He gave me my keys and told me they didn’t have time to look at the problem with my radio console. Disappointing More

by Drivertommartinez1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tim
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September 30, 2023

Thank you John for your excellent customer service! Had an oil change and with the rotation they found a flat and fixed it. More

by Jenn O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John A
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September 25, 2023

The service department sucks. In for an oil change the wait just to get a service writer to respond was a 45 min wait. Calling ahead didn’t matter. Marvin was quite inconsidera More

by ploopllg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marvin
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September 13, 2023

Very friendly and great service very knowledgeable and easy to work with Manny and Cory were great More

by lagriffey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Cory
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September 11, 2023

I had a great experience with Champion Chevrolet. I felt very taken care of. I love my new car. More

by carlydelahunt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete M., Cory C., Chuck, Jay
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September 04, 2023

Very easy and pleasant experience. Quick and courteous staff. Will come again for service for sure! More

by Mastrup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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September 01, 2023

I brought in my 2020 Chevy Tahoe I was Brought in by a tow truck. I did make an appointment earlier before I got there and my service technician was John A I arrived at the dealership on Monday 28 2023 . More

by Lester G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John A
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Sep 02, 2023 -

Lester G responded

I brought in my 2020 Chevy Tahoe I was Brought in by a tow truck. I did make an appointment earlier before I got there and my service technician was John A I arrived at the dealership on Monday 28 2023 . He was a very nice man very helpful. I called back on the 29th and they said they would have someone get back to me John did get back to me and told me my car is done. Went and picked the car up on the 30th at 7:30 AM to get on the road early since we live 3 1/2 hours away. We got home made it safely then I noticed My custom pinstriping was coming off so I called John and left a message and he did call me back I explain to him that I did make it home safely thank you very much for getting the car done so quick but I have one problem the pinstriping is coming off I asked him if he could talk to The detailer He said he would check into it he asked what happened I said my custom pinstriping that I put on which cost me $500 it’s coming off how do they wash the car I asked he explained to me that they pressure wash it that’s what could’ve happened he said he explained to me next time don’t get your car washed and then it won’t happen again and he said thank you have a good day and hung up My name is Lester Lyndon Gardiner

Sep 10, 2023 -

Lester G responded

Lester G responded publicly on 9/02/23 10:36 AM I brought in my 2020 Chevy Tahoe I was Brought in by a tow truck. I did make an appointment earlier before I got there and my service technician was John A I arrived at the dealership on Monday 28 2023 . He was a very nice man very helpful. I called back on the 29th and they said they would have someone get back to me John did get back to me and told me my car is done. Went and picked the car up on the 30th at 7:30 AM to get on the road early since we live 3 1/2 hours away. We got home made it safely then I noticed My custom pinstriping was coming off so I called John and left a message and he did call me back I explain to him that I did make it home safely thank you very much for getting the car done so quick but I have one problem the pinstriping is coming off I asked him if he could talk to The detailer He said he would check into it he asked what happened I said my custom pinstriping that I put on which cost me $500 it’s coming off how do they wash the car I asked he explained to me that they pressure wash it that’s what could’ve happened he said he explained to me next time don’t get your car washed and then it won’t happen again and he said thank you have a good day and hung up My name is Lester Lyndon Gardiner

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