Champion Chevrolet Buick GMC Kingsport

I purchased a car from Courtesy and I gotta say, our salesman was the most product informed sales rep I have ever dealt with! Believe his name was Ron, but he was really interested in our personal reaso salesman was the most product informed sales rep I have ever dealt with! Believe his name was Ron, but he was really interested in our personal reasons behind choosing certain makes/models and we had a great conversation while searching for the right fit. Truly an outstanding experience and I was very impressed with the service provided. Thank you for everything! More

It took several weeks to finally make the decision to purchase a 2013 Sienna. I am completely satisfied with the process and our salesman, Ronnie, during my time at Courtesy. I didn't receive the typical purchase a 2013 Sienna. I am completely satisfied with the process and our salesman, Ronnie, during my time at Courtesy. I didn't receive the typical pressure to buy and all of my questions were answered thoroughly and honestly. Each time I walked on the lot I was greeted very quickly and warmly. This is my first time working with Courtesy but because of the great experience I had it certainly won't be my last! More

Took my car in for service- was in & out in no time! I was greeted instantly and taken care of like I was VIP...all in all the service went very well. Thanks Courtesy! I was greeted instantly and taken care of like I was VIP...all in all the service went very well. Thanks Courtesy! More

My SUV needed a routine maintenance check before a big road trip we had planned so I took it in to Courtesy. The service personnel did a thorough job to make sure we wouldn't have any hiccups along the wa road trip we had planned so I took it in to Courtesy. The service personnel did a thorough job to make sure we wouldn't have any hiccups along the way. Because of the hard work of your staff we were able to have a stress free trip, many thanks! More

Jon was amazing. I was ready to buy. Fm Jim was a total jerk. He told 3 lies while we were talking and I had to encounter an expense I shouldn't had to. He didn't want to deal with me that day so I went to jerk. He told 3 lies while we were talking and I had to encounter an expense I shouldn't had to. He didn't want to deal with me that day so I went to Champion where I have always had great service. Would NEVER reccommend Courtesy to anyone. More

I have been doing business with courtesy chev-cadillac for many years. Sometimes they would not offer me what I thought my car/truck was worth so I went out of town to trade.Now I will no longer trade ou for many years. Sometimes they would not offer me what I thought my car/truck was worth so I went out of town to trade.Now I will no longer trade out-of-town due to a recent experience with Courtesy Chev/Cadillac.The car I purchased was in top condition except for the brakes,which I did not discover until I had driven about 400 miles.A month after i bought the car I went back to talk to my salesman about the problem,he in turn talked to the SALES MANAGER and he decided the Dealership would( pay all costs) involved in the repair job. The Dealership was under no responsibility to do this work. The SERVICE DEPARTMENT at COURTESY did an excellent jobon my brakes (replaced roters&pads),plus the service people were very good at their jobs plus very friendly.I can't thank all involved at Courtest for their help on this matter. I WILL DEFINATELY TRADE WITH THEM AGAIN More

I would not buy anything from this Dealer. the reason is who every the used car manage is dose not or will not allow book value for My trade in. My car is value at 7800.00 and would only allow 6500.00 not e who every the used car manage is dose not or will not allow book value for My trade in. My car is value at 7800.00 and would only allow 6500.00 not even book value. And would not come off this car price. This would be a 4000.00 profit. I know the car business I to was car salesman and know in the ends and out. So this manager is not a manager he is someone that think he can screw over a buyer and not wanting the saleman to sale a car. I would not buy from this dealer. If you do run away from the offer because you may save even more money by going out of state and buy your used car. I when to NC and got deal and a haft buying the same model of car but I was able to move up two years for the same price that I was trying to buy. Courtesy Chevrolet used car was a 1999 model I was able to move up to a 2001 model that was price 16,500.00. The dealer never price there car on there web site a person had to call and get the price. they knew there car was over price. More