Champion Chevrolet Buick GMC Kingsport

No one or no place is "perfect". Good service & good people! Keep up the good work! Good service & good people! Keep up the good work! More

My new truck order was a challenge but I appreciate all the effort it took to get the truck I wanted. Thank you again the effort it took to get the truck I wanted. Thank you again More

They were very personable and met our wants and needs quickly. I strongly recommend them quickly. I strongly recommend them More

Tried to buy tires for my truck. Absolutely the worst experience ever. I called on Wednesday, was told the tires I wanted were at the warehouse and should be there Thursday. I got a Absolutely the worst experience ever. I called on Wednesday, was told the tires I wanted were at the warehouse and should be there Thursday. I got a text Thursday saying that “service was complete”. I called an asked if the tires had came in. I was told “no, that means they were ordered”. So, now I’m thinking they will be there Friday… no call. By Monday, I had received two texts and five emails… FIVE! One email had my receipt where I had to pay just to get the tires ordered. Three other emails were surveys asking me to rate the service performed… a bit premature, don’t you think?! Monday morning I still had not heard anything, so I called. I got the worst runaround in my life… I talked to at least five different people, not one knowing anything about my order. After the third call, I asked to speak to the service manager. Of course, he was “not available”. A woman said she would give him the message and he would call me back. After another hour he had not returned my call. This isa no-no for me… to have a dissatisfied customer ask to speak to the manager, and he cannot do his job of even returning a phone call. I called another store, ordered my tires without having to pay a deposit. I will NEVER do business with your dealership/garage again. More

John had everything prepared when I was ready to get my new to me vehicle so that I did not have to spend hours at the dealership. During the process John was quick to answer any questions. John made tradi new to me vehicle so that I did not have to spend hours at the dealership. During the process John was quick to answer any questions. John made trading off my old vehicle and buying a new one an easy process. Thank you John! More

Zack was amazing and helped us get exactly what we wanted. Very Helpful and responsive wanted. Very Helpful and responsive More

The whole process of buying the vehicle was seamless, Zach worked on every aspect of the deal . Zach worked on every aspect of the deal . More

Good service good communication friendly employees no bad understanding to the point nice and clean understanding to the point nice and clean More

Under new management recently. My past experience with the service area and body shop were positive. Met the new owner and the sales consultant was pleasant to deal with. Overall a My past experience with the service area and body shop were positive. Met the new owner and the sales consultant was pleasant to deal with. Overall a pleasant experience. More

Excellent customer service! Efficient loan process Ed was very good attentive and helpful! Will come back Efficient loan process Ed was very good attentive and helpful! Will come back More