Champion Buick GMC of Brighton

Saw Glenn out in the lot and he asked us if he could help us park.He did and invited us into the dealer show room.Showed us a few options that we were interest in. Was not a pushy sale man.We spent 4 hours t us park.He did and invited us into the dealer show room.Showed us a few options that we were interest in. Was not a pushy sale man.We spent 4 hours talking and going over options that would suit our budget. Started at 5:30 and left at 10:00 with a 2014 GMC Terrain. Glenn is a great guy and very helpful.Thank you,David&Wanda Hellmer Sr More

Carl was very passionate about GMC and had wonderful communication skills. He went above and beyond in locating a car for us and made sure it was at a fair price. communication skills. He went above and beyond in locating a car for us and made sure it was at a fair price. More

I had a great experience purchasing a new vehicle from Champion, despite it being under construction at the time. I did not feel pressured whatsoever. My salesperson, as well as the sales and finance mana Champion, despite it being under construction at the time. I did not feel pressured whatsoever. My salesperson, as well as the sales and finance manager were very friendly and made sure my needs were met. I have since returned for an oil change and the new building looks great. I will continue to take my business there in the future and recommend them to anyone who wants a straight forward and smooth car buying experience. More

Be aware these guys are some what of scamers in my book, I recieved a call from Ashlie bryant saying I was pre-approved for $30000 after e-mailing back and forth asking about my concerns like driving 45min I recieved a call from Ashlie bryant saying I was pre-approved for $30000 after e-mailing back and forth asking about my concerns like driving 45mins to be turned down and asking if they where going to do a credit check, when I was open about my rocky credit rating. She says I can asure you that you won't have that happen and we are a income based dealer, you have a pre-approval with one of our 30 lenders, So I drive the 45mins to the dealer which is under construction, and all the sales team are int a double wide trailer, a sales person came up and asked if i need help I asked for Ashlie Bryant which was basiclly a middle man she took my paper work made some copies handed it to the sales person she want pack to stuffing her envelopes the sales person Glenn Heimbach came up and took me to his desk, I was strait forward told him what i wanted and where I needed to be on a payment and percentage rate, So he had me sign some papers and then it came to the credit app and I asked why are you checking my credit when I've been pre-approved for 30000? He couldn't anwser the question with a strait answer, thats when I should have walked out, but I was really hoping to have something work out, he went and looked at my trade in and then went into Robert Hills office, I sat there watching a porter carring a gas can around the trailer, I was like we'll thats professional. So my sales person disappeared and I never seen him again, a Robert Hill came out sat down at my sales person desked asked me some question which he need some paper work I didn't bring with me, he left to get his card came back as he gave me the feeling like he was looking down at me like I was a no-body. I went to leave and my keys to my car where no where to be found at the salemans desk, so I walked in to the room where Robert Hill sat with a few other sales he looks up and can I help you? I said I'm looking for my keys, they looked around I seen them behind Roberts monitor, I said there right there, one of the sales guys was going to give me someones elses keys, I said behind the monitor, the sales guys grabs the keys and instead of standing up and handing them to me he tosses them to, again I thought how professional, the next day I get a call from Glenn Heimbach saying ok we got you approved, which again I thought I was pre-approved, he couldn't tell the payment and wanted to know if I could get a co-signer, I said no and asked what the payment was he said he'll ask Robert and get back with me, didnt say goodbye just hangs up again how professional, I didnt hear anything from him until a full day later saying well we tried everything and were not even in the payment range your looking for so we can't help but if something comes up I'll call, I said ok thanks he says thanks hangs up no goobye or thanks for coming in, again how professional. so us this dealer at your own risk, buyer beware! More

Prior to my experience with Champion Buick GMC, I had only purchased a vehicle from one other dealership and had a not-so-great experience. I made my purchase two days ago and still am shocked at how eas only purchased a vehicle from one other dealership and had a not-so-great experience. I made my purchase two days ago and still am shocked at how easy and comfortable they made the process. This is how a car dealership is supposed to work, with a genuine concern for the needs and well-being of the customer. This was my first experience where I felt I was considered a person, instead of a number. I have spent many years working in the customer service/sales industry and can say that Champion Buick GMC has a fantastic team of dedicated individuals with a passion for what they do. I would like to continue to work with this dealership in the future, and will recommend that others do the same. More

My husband and I were turning in our very first lease car, purchased from a different dealership. We had heard from co-workers and friends about Champion. Mark Loria gave us the opportunity to work with car, purchased from a different dealership. We had heard from co-workers and friends about Champion. Mark Loria gave us the opportunity to work with Ashley Elliott. She was genuinely friendly, very knowledgeable about the products available and very professional as well. She provided what we consider excellent customer service. Mark and Ashley understood our need for a larger vehicle, while keeping in mind our budget. We were able to lease a GMC Terrain!!. Ashley took the time to show us all the features, set up our On-star, program my phone, and so much more. Nick worked with us on the various packages we could purchase for 'wear and tear' and more....He gave us information that was never provided upon our first lease from a different dealership. We will be returning to Champion for all of our car needs. We know we can anticipate great service and support throughout the course of our lease and beyond....Thank you so much for giving us an amazing car purchase experience!... Tom and Debbie Bennett More

I didn't end up purchasing anything, however the time and effort Ryan put in for me was incredible. I'd recommend him to anyone. and effort Ryan put in for me was incredible. I'd recommend him to anyone. More

Upon walking in I was greeted with friendly faces and awesome approaches. I wasn t forced or pushed into my purchase ,I was given all the time I needed to make my decision. I would recommend this dealer awesome approaches. I wasn t forced or pushed into my purchase ,I was given all the time I needed to make my decision. I would recommend this dealer to anyone looking to make a deal. Then I even recieved a courtesy call the next day. This is a great team keep up the good work. More

I have never had a better car buying experience as I had here. Ryan was fantastic. He didn't steer me into purchasing a car that I didn't want or couldn't afford. He was honest and gave me his opinion when here. Ryan was fantastic. He didn't steer me into purchasing a car that I didn't want or couldn't afford. He was honest and gave me his opinion when I asked. He worked with me for six hours and even stayed after hours to help me clean out my old car to trade in. After the amazing service I got here, I don't think I would go anywhere else to get a car. I have already recommended Champion and Ryan to everyone that I know is looking for a new car. Thank you everyone at Champion Buick GMC! And thank you Ryan for being what I needed in a salesman. More

I bought my car from Ryan Granet and I had such a great experience. It had been a while since I'd purchased a car and I was nervous at first but Ryan was so nice and spent a lot of time with me and made su experience. It had been a while since I'd purchased a car and I was nervous at first but Ryan was so nice and spent a lot of time with me and made sure I felt comfortable about my decision. I didn't feel pressured at all and I got a great car for the price range I wanted. Everyone at Champion was really nice and friendly and I would definitely recommend going there and buying a car from Ryan. More