Champaign Chrysler Dodge Jeep Ram

Outstanding! Awesome experience! Our salesman Eric was great. He spent a lot of time with us finding the right jeep and then familiarizing us with it when we got i Awesome experience! Our salesman Eric was great. He spent a lot of time with us finding the right jeep and then familiarizing us with it when we got it. Very friendly staff! More

Very Pleased! Didn't think I would leave the lot with a new car but Jake and Randy made it happen. They were very helpful and professional. Exceptional customer se Didn't think I would leave the lot with a new car but Jake and Randy made it happen. They were very helpful and professional. Exceptional customer service at this dealership. More

First time shopping at Champaign Chrysler Dodge Jeep Ram We was very happy with our first time experience with Champaign Chrysler Dodge. Scott told us everything we needed to know. Randy was also very help We was very happy with our first time experience with Champaign Chrysler Dodge. Scott told us everything we needed to know. Randy was also very helpful. We will recommend this dealership to others. More

outstandingly awesome! He was extremely helpful! He treated us like friends & helped us set everything up & made sure we were happy! Definitely going here for now on! He was extremely helpful! He treated us like friends & helped us set everything up & made sure we were happy! Definitely going here for now on! More

Overjoyed It took me a couple of months to let go of my old truck and settle on the right vehicle. Eric Funk was extremely helpful, knowledgeable, and patient. It took me a couple of months to let go of my old truck and settle on the right vehicle. Eric Funk was extremely helpful, knowledgeable, and patient. He answered all of my questions and made sure I left the lot with a vehicle that was perfect for me. Randy was friendly and made the paperwork process painless and efficient. If I needed to, I would purchase a second vehicle from Champaign Chrysler Dodge Jeep Ram Dealership. I recommend this dealership to others. Shout out to Justin for getting this process started for me! More

Very, Very SATISFIED customer My salesman was very friendly and had a lot of knowledge. He looked really hard to find what I wanted. I would recommend him to anybody looking for My salesman was very friendly and had a lot of knowledge. He looked really hard to find what I wanted. I would recommend him to anybody looking for a new automobile. It's nice to feel like someone really listens. I would do business again with him. More

Great staff Sales staff very helpful, knowledgeable and courteous. I also interacted with the Sales Manager and the Sales Consultant. All the staff very good. Onl Sales staff very helpful, knowledgeable and courteous. I also interacted with the Sales Manager and the Sales Consultant. All the staff very good. Only reason I was not totally happy was because I still think I paid a bit more than I should for a Chrysler minivan since sales manager was not totally flexible in moving the price a bit lower. I decided to make the purchase anyway because of the 0% APR for 84 months promotion from Chrysler otherwise I'd not have bought it. Having said, the sales staff Eric was great and the loan/paperwork was done very quickly and conveniently. I'd definitely would go back there for another purchase (but would negotiate the price a bit harder). More

Excellent I wanted this one color of Durango but it was at a dealer 200 miles away. Scott and Randy were able to work with me on price and I bought Durango that I wanted this one color of Durango but it was at a dealer 200 miles away. Scott and Randy were able to work with me on price and I bought Durango that was in stock. More

Outstanding Service, Very Friendly, Outstanding Experience I did not buy my van from this dealer because I live 2.5 hours away. I was in Champaign on a Saturday visiting my daughter for Dads Weekend at the Un I did not buy my van from this dealer because I live 2.5 hours away. I was in Champaign on a Saturday visiting my daughter for Dads Weekend at the Univ. of Illinois. My key FOB did not function after the football game. I called this dealership and they did their best to help me over the phone. This did not work so my daughter was able to borrow a car so we could visit the dealership around 4 PM. The parts department was closed so a salesman (Jake Hendershot) offered to help me. Jack went into the parts department and found a battery for my Key FOB. He then took apart the Key FOB and inserted the battery and then he tested the battery. Everything was thumbs up. When I went back to my van the key FOB still did not work. I called the dealership and they recommended a lock smith and they provided me their contact information. I called the locksmith and they arrived at my van within 15 minutes. They were able to open the van and I was able to drive the van. Even though I did not buy my van from Jack Hendershot he gave me the Gold Star Outstanding Service. I have 2 daughters that live in Champaign so I know my next 2 cars will be purchased from Jake Hendershot. The General Manager was also very helpful. My thanks go to Jake Hendershot and the GM, Dale Hendershot. More

Great experience Dennis is extremely knowledgeable about Jeeps and helped me decide which was the right one for me. He listened to me and took the time to explain the Dennis is extremely knowledgeable about Jeeps and helped me decide which was the right one for me. He listened to me and took the time to explain the various features and differences between the various models. As a woman, I often feel like car salesmen are "talking down" to me even though I am an educated professional. Not Dennis! He treated me with respect and intelligence, answered my questions fully and accurately, and was very pleasant to deal with. I really appreciate that! On the day that I took delivery of my new 2014 Grand Cherokee, Dennis spent about an hour walking me through the operation and setup of the vehicle and the U-Connect system. His explanation was so good that I've barely had to open the owner's manual. Great experience all around. More