Champagne Motorcar Co.
Mansfield Center, CT
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I purchased a 2015 Nissan Altima from Joe. No pressure, great experience. Their detail department made the car look like new. An excellent car buying experience No pressure, great experience. Their detail department made the car look like new. An excellent car buying experience More
I just purchased an awesome mini cooper a week ago which was delivered today! The drivers was so so nice and the car was spotless and just as advertised. I have not purchased a new car in over 11 years and was delivered today! The drivers was so so nice and the car was spotless and just as advertised. I have not purchased a new car in over 11 years and everyone at Champagne was nicer then the next person, no question was too silly! Great dealership, not pushy, friendly and all around awesome. Cheers to my new mini! Tracey More
Would recommend them for your next purchase, Fernando was amazing,above and beyond service. My Infiniti was painted, detailed,and got new tires with my purchase. Had minor scratch they couldn't buff it out s amazing,above and beyond service. My Infiniti was painted, detailed,and got new tires with my purchase. Had minor scratch they couldn't buff it out so they painted it, cmon that is amazing. All my vehicles will definitely be bought here in the future... 10 ⭐️'s ..... More
Best car buying experience I've ever had. Everyone was very friendly and easy to work with. The dealership had a big selection of cars, all very clean and well organized. I would 100% reco Everyone was very friendly and easy to work with. The dealership had a big selection of cars, all very clean and well organized. I would 100% recommend this dealership to anyone. More
Working with Joe Casoni and Ken Champagne was the best experience that my wife and I have ever had purchasing a used car. I called to inquire about a 2014 Infinity Q60 that we were interested in and spoke experience that my wife and I have ever had purchasing a used car. I called to inquire about a 2014 Infinity Q60 that we were interested in and spoke to Joe. I asked Joe for the out the door price of the car because we did not want to drive 45 minutes to get a different price when we arrived. The price included all taxes and fees and was the same price Joe gave me over the phone. There were no hidden costs. We test drove the car and then went over everything that we thought needed to be fixed or touched up including replacing the tires. They fixed everything they said they would and installed new tires. When the car was ready they delivered it to my house and we were able to drive it for a few days to see if everything was to our satisfaction. We drove back to see Joe to complete the deal. As we were driving we then noticed that there was an issue with the windshield. We told Joe about the issue and they sent a windshield service to my house to replace the windshield. I would recommend Champagne MotorCar Co. to anyone who is shopping for a car. Thank you Joe and Ken for your outstanding customer service!! Frank Savino More
Very impressed with the inventory, no pressure approach, and customer satisfaction. Fernando worked hard to make sure I was happyl! Thank you Fernando & Ken!! I will be back!!! and customer satisfaction. Fernando worked hard to make sure I was happyl! Thank you Fernando & Ken!! I will be back!!! More
It seemed perfect until I received the car (delivery) I drove 3 hours to come to see the car I saw on carfax. It seemed like it had everything I wanted, and they offered free shipping. I showed some conce I drove 3 hours to come to see the car I saw on carfax. It seemed like it had everything I wanted, and they offered free shipping. I showed some concerns over the dirtiness of the interior, and the exteriors light swirls/scratches, and the salesmen assured me that before it was delivered that the car would be detailed. I trusted them as it seemed like they would at least not lie during the COVID pandemic. I believed them, and they even told me the reason the shipment of the vehicle was taking a little longer than expected was that they were getting the car detailed. When the car arrives at my house, there are brown interior stains on the ceiling of the vehicle, and the entire car is covered with swirls and scratches (the entire exterior of the car). When I sent a text to the salesman, he kept circling with an "okay awesome hope everything else is okay." Two stars because they were at least friendly at the dealership, but if I had known they would deliver the car like this, I would have shopped elsewhere. More
These folks are a pleasure to work with. Honest and keep their promises. Car had a single key and was told I would get a second the moment they sold my trade. Boom FedEx envelope arrives at the house. Assum their promises. Car had a single key and was told I would get a second the moment they sold my trade. Boom FedEx envelope arrives at the house. Assumed they would forget. Had a balance problem and they told me bring it in. Replaced the previously new tires due to a perceived manufacturing defect. No questions no excuses. More