Chalmers Ford

Had my car break down and had to trade for a new car. Bought a car oct. 20. The car is great. But I still do not have any paperwork (as of dec. 7) to get it registered, do not have the title, wa car. Bought a car oct. 20. The car is great. But I still do not have any paperwork (as of dec. 7) to get it registered, do not have the title, was also apparently lied to by finance, who told me what i paid included sales tax and other registration costs in my state. He said they would take care of tags and registration and mail it to me .. my state tells me this is not possible. (there was no reason to tell us this lie because we had already agreed to buy the car) So i got a nice car but was treated terribly I have the car in my driveway and cannot drive it because i cant get it tagged. Ive dealt with used car lots who did me better. More

James at Quick Lane and his crew are fantastic. Tom and Diego in sales were awesome to work with. I had been in for service and also a new vehicle purchase. Everything was 100%, 5 star service. Diego in sales were awesome to work with. I had been in for service and also a new vehicle purchase. Everything was 100%, 5 star service. More

James and his staff are amazing. James went above and beyond as he always does. thank you beyond as he always does. thank you More

The sales staff were very helpful and courteous. We quickly went from test drive to closing the deal. quickly went from test drive to closing the deal. More

To be a great Dealer requires not only a great product and customer service but it has to to be great a place to work and hiring the best they can find and keep a great staff employed for so many continue and customer service but it has to to be great a place to work and hiring the best they can find and keep a great staff employed for so many continues years! It appears that Don Chalmers meets and exceeds all of these conditions. Don Chalmers staff seem content, happy and excided with their jobs and conditions of employment and the product they represent. This dealers direct and on point recommendations by their Sales Representatives like John Wayne Fife, Financial Advisor Jackie Sidden and Insurance Services by Anastazi Blackhawk-Song Eagle give you the feeling that when you are satisfied the staff will help you with an out the door stress free environment and experience that is definitely standard operating procedures for this company and its entire staff. Their sale representative John Wayne Fife is amazing you could never do better when dealing with this man, I can only describe him as completely and absolutely the epitome of Integrity and Honesty and just a great guy! I'm sure Don Chalmers Ford recognizes these folks as well the rest of their Staff in the other departments keeping the company rated as a Great Dealer in the industry. More

Best experience I've ever had with a service advisor. Brandon treated me with respect and his communication was awesome! After 12 vehicles in 40 years, my #1 experience came from Don Chalmers Rio Ranch Brandon treated me with respect and his communication was awesome! After 12 vehicles in 40 years, my #1 experience came from Don Chalmers Rio Rancho with both the body shop, and Brandon in service. More

Worst experience I have ever had buying a vehicle and I have purchased many. Sales and Management do not communicate timely nor accurately; they do not return phone calls; and certainly do NOT stand by t have purchased many. Sales and Management do not communicate timely nor accurately; they do not return phone calls; and certainly do NOT stand by their word. It saddens me to see that people really think it is okay to conduct business and treat customers this way. More

I have brought my vehicles in for service for nearly 2 decades. We purchased our first vehicle and the experience was excellent! From the initial ordering to the delivery! Bryan Fruit was our sales guy decades. We purchased our first vehicle and the experience was excellent! From the initial ordering to the delivery! Bryan Fruit was our sales guy and he was so kind and patient with my inpatients while waiting for the car to be delivered. Bryan was very cognizant of our cautious attitude towards getting into a vehicle during a global pandemic. Great guy, and great experience!!! More

The entire sales process was efficient and professional. I ordered my new F-150 exactly as I wanted and got exactly what I expected. Chalmers Ford is the ultimate in Client response and support. I ordered my new F-150 exactly as I wanted and got exactly what I expected. Chalmers Ford is the ultimate in Client response and support. More

Quick Lane was great…service provided for oil change, tires etc., was quick and easy!!! Customer service was excellent!!! tires etc., was quick and easy!!! Customer service was excellent!!! More