
Chalmers Ford
Rio Rancho, NM
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Ford Focus James was my service technician and he did a great job in getting my Ford Focus 2013 up and running. Kept my updated on everything that was being don James was my service technician and he did a great job in getting my Ford Focus 2013 up and running. Kept my updated on everything that was being done on the car. Should give a promotion and raise. Thank you again. More
Customer service was great They had to order a part for my seat belt and not only e-mailed me but called to let me know it was in the very next day. They had to order a part for my seat belt and not only e-mailed me but called to let me know it was in the very next day. More
Excellent experience all around. I received an email reminding me of my car appointment. They were ready for me when I arrived. The car was ready on time. The service personnel too I received an email reminding me of my car appointment. They were ready for me when I arrived. The car was ready on time. The service personnel took excellent care of the car and of me. More
WE LOVE DAVE PIAZZA!!! A HUGE THANK YOU TO Dave Piazza, and Jackie. We love our new Ford Escape. Dave, thank you for driving over to the outlet, and picking up my vehicle. J A HUGE THANK YOU TO Dave Piazza, and Jackie. We love our new Ford Escape. Dave, thank you for driving over to the outlet, and picking up my vehicle. Jackie, thank you for getting my payments where I want them and the date they are do on. To the men in delivery, Jeremy, thank you for going through the functions of my new Escape. More
Excellent service Overall it was a very good experience. The salesman called me at home and let me know I had been approved to purchase a vehicle. I gave him a date I w Overall it was a very good experience. The salesman called me at home and let me know I had been approved to purchase a vehicle. I gave him a date I would be available. He waited till that date and followed up. The whole experience from beginning to end was excellent . More
Great Customer Service The team that I worked with at Don Chalmers went above and beyond to make our used car buying experience as comfortable as possible. At no time did I The team that I worked with at Don Chalmers went above and beyond to make our used car buying experience as comfortable as possible. At no time did I ever feel pressured that I had to purchase a car that day. They were willing to accept our trade-in vehicle knowing what condition it was in. Mica DeLuna was very friendly and honest and that was very much appreciated by both my husband and myself. I will be recommending Don Chalmers to any and all that ask. More
Don't go anywhere else! We have been married for 20 years. With 4 kids in our home we have bought quite a few cars over those years. We have had mixed experience with car de We have been married for 20 years. With 4 kids in our home we have bought quite a few cars over those years. We have had mixed experience with car dealers in that time, and had come to loath the process. However, we bought a car from Dave Piazza at Chalmers, and ever since then we simple don't buy anywhere else, or from anyone else for that matter (there are other great people there - Go John Fife!). So far we have purchased 5-6 cars from these guys. Jackie in the finance department is awesome and Mike in the accessories department can help you customize to your hearts desire! How many dealerships do you know of, who retain great people for decades. Keep up the great work Guys, and we will see you again soon. When we get another couple kids out of the house, we can get that new Mustang we always wanted!!! My only request is you start a frequent buy club, say by 5 and get one free? Rich and Tanya Law More
2014 Ford Mustang My experience with this dealership was excellent. I was very specific as to the type and color of vehicle I wanted. Anne Marie Martinez and John Stor My experience with this dealership was excellent. I was very specific as to the type and color of vehicle I wanted. Anne Marie Martinez and John Storz were very diligent in working to find the vehicle that met my specifications. They were able to get me the car I wanted quickly. Customer service is excellent. I will definitely recommend this dealer to my family and friends. Thank you. More
Like no other car buying experience, the best. The employees were helpful, friendly and above all not pushy. One of the most pleasant auto buying experiences We have ever gone thru. We felt they The employees were helpful, friendly and above all not pushy. One of the most pleasant auto buying experiences We have ever gone thru. We felt they all were working to make our day. And they did. More
New F-150 purchase In my 40 plus years of buying new cars, I hate the process. Until now. Without a doubt the courtesy, efficiency, and attention to detail were superb. In my 40 plus years of buying new cars, I hate the process. Until now. Without a doubt the courtesy, efficiency, and attention to detail were superb. A special recognition to John Fife whose professional appearance, demeanor, and help were the best I have encountered in many years. He not only listened to me, he heard what I was saying and quickly ascertained my needs. John Navelli made the paperwork process quick and painless. I did not get the usual pressure to get all the "add on's". Once I made a decision he did not try to push anything on me. It all started while I was on the computer doing some research on the F-150 and before I got off the computer, within minutes, Amy called me and told me what they had available considering what I was looking for. Three other dealers sent me a reply but never called. Respect, courtesy and friendliness across the board. Even the young man who prepped the truck and gave me a check out was knowledgeable and efficient. I know where my next Ford is coming from. My kids too. Regards Rick Sanders Major, US Army, Ret'd More