Chalmers Ford

Friendly and helpful Heather found the exact car we were looking for and had all of our paperwork ready and waiting for our arrival in town. Glenn then quickly and effici Heather found the exact car we were looking for and had all of our paperwork ready and waiting for our arrival in town. Glenn then quickly and efficiently took us through the rest of the sale process. This is the second Ford we've purchased at Don Chalmers Ford. Excellent experience. More

Integrity--Respectfull--Excellence Excellence in motion combined with Respect and Integrity. We now have new friends and a new Ford Escape. From the front door to where you are greeted Excellence in motion combined with Respect and Integrity. We now have new friends and a new Ford Escape. From the front door to where you are greeted to the back door with your good byes We know our Ford will be taken care. Sales--Finance--Service and office personal are like friends you haven't seen in a long time. More

Wonderful car buying experience! Wonderful car shopping/buying experience! We had terrible experiences with Roswell Ford, so we visited Don Chalmers after seeing the great reviews. Wonderful car shopping/buying experience! We had terrible experiences with Roswell Ford, so we visited Don Chalmers after seeing the great reviews. We worked with Glenn Aldrich to find a 2016 Ford Fusion - we had specific requests for what we wanted and a very firm price point. Glenn was great! He found a few options for us, all well within our price point, and never pressured us to go higher in price etc. The guys in the sync area were also extremely helpful. They detailed the car really well and helped us to sync our phones to the tech system. The only complaint I have is that we had to wait 2.5 hours for a finance room to open - however, we were car shopping on a Saturday, so that is to be expected. It was still worth it to buy from Don Chalmers Ford, even with the wait. Highly recommend this dealership! More

Best vehicle buying experience, ever! I bought a F-150 and I can flat out say that the whole experience, from the online searching and researching, to the sales person (Brucelee) to the se I bought a F-150 and I can flat out say that the whole experience, from the online searching and researching, to the sales person (Brucelee) to the service person (Nick) to the finance guy (Allan) was the best, easiest, most gratifying vehicle purchase I've ever had. I'm 50 years old, and I've bought my share of vehicles. This was the first time that the entire interaction, with everyone on the Chalmers team, exceeded my expectations. I recommend the dealership. Period. More

Once is a mistake, twice is intentional, bait and switch? I've been to this dealer three times in five years, one was a walkin for price comparison, the other two were because I was interested in purchasing a I've been to this dealer three times in five years, one was a walkin for price comparison, the other two were because I was interested in purchasing a vehicle listed on the Internet. My family generally rotates out one vehicle every two years...both times the Internet pricing was brushed aside as inaccurate information...and the sales staff treated us as delusional for wanting a vehicle at their published price. I will not use this dealer again, as a Ford family, we've found another dealer who stands by their pricing. More

service Whenever I take my vehicle in for service, I look forward to an enjoyable experience. They have never let me down. They always exceed my expectation Whenever I take my vehicle in for service, I look forward to an enjoyable experience. They have never let me down. They always exceed my expectations. More

Excellent Service My drivers side window just fell into the door as I was leaving home on Sunday. I called my Don Chalmers' service rep and left a voice mail. She call My drivers side window just fell into the door as I was leaving home on Sunday. I called my Don Chalmers' service rep and left a voice mail. She called me back early Monday AM. We scheduled an appointment but she advised it would be until Tuesday before they could fix my window. However, that Monday afternoon she called me to advise my vehicle was ready to pick up. Great service! More

Oil /Filter change I have used the Quick Lane several times for oil changes on my and my wife's vehicle. Luis Garcia has been very professional, courteous and has answer I have used the Quick Lane several times for oil changes on my and my wife's vehicle. Luis Garcia has been very professional, courteous and has answered all my questions. I will continue to ask for him in the future. More

Wish all dealers were this good!!! Purchasing my 2014 Explorer was so easy and pleasant. Fair pricing and discounts. The staff really makes you feel at ease, NO pressure. Service has Purchasing my 2014 Explorer was so easy and pleasant. Fair pricing and discounts. The staff really makes you feel at ease, NO pressure. Service has been super. Quick appointments, explanations that you can understand and answers to any questions I had. Yep, lots of dealers can take a cue from Don Chalmers!!! No good cop/bad cop garbage or pressuring. More

Never have I been so impressed with a dealership! The factory took 8 months to build my custom order. During that time, Rhett Butler and Tom Cullen kept me informed of the progress every step of the The factory took 8 months to build my custom order. During that time, Rhett Butler and Tom Cullen kept me informed of the progress every step of the way. Tom went over and above when I had to leave my vehicle overnight for some accessory installs, and gave me a beautiful loaner. Mike McCracken installed my accessories and followed up with the manufacturer incessantly until the manufacturer got it right. Alicia Treat actually came to my house to give me personalized instruction on the MyFord Touch/Sync system. My first 5000 mile checkup found my AC compressor wasn't putting out the right pressure, so they just ordered a new one and are installing it without question! Whenever I come into the dealership, they stop and spend time talking to me, remembering my name and details from prior conversations. These people are more like friends than business acquaintances! If you're thinking about getting a new vehicle, I don't think you can find a better place to get it from. --Joe Quinby More