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Chalmers Ford

Rio Rancho, NM

3.7
510 Reviews

2500 Rio Rancho Blvd.

Rio Rancho, NM

87124

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Showing 510 reviews

December 15, 2022

Customer service really matters to me, and the team at Chalmers is the best in the area. From the time they took the truck in, I had the utmost confidence in the service work. They even identified issues More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Cordova
December 10, 2022

I purchased a used vehicle for my 85 year old mommas out of town Dr. appointments. Bryan was gentleman enough to even drive the vehicle to check for malfunctioning equipment on it. Very satisfied and pray More

by Bberumen20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan, Anne Marie Martinez
November 16, 2022

I needed to get my vehicle as soon as possible An appointment was made the next day Brought the vehicle at opening had it back that morning Brandon you rock thank for servicing my truck More

by Frank
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon manger quick service, Diana Treat
October 27, 2022

Service appointments are easy to set up and modify and the service provided is exceptional. James, my service advisor, truly understands customer service. When the appointment is short I wait and when it More

by Scott622
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Fife, Jackie Sidden, James Cordova
August 17, 2022

Mateo sold my husband and I a new car last weekend and the whole experience was great! Easy sales process, no haggling or pressure in the finance office, and we were in and out in under 2 hours. One of th More

by amanda.rico
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mateo Sanchez, Zach Royal
July 14, 2022

I continue to take my vehicle to Trent for all my service needs, even though I no longer live in Albuquerque because of the excellent service. He explains everything to me and I would highly recommend him an More

by SchnauzerMom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent Durham
June 23, 2022

Great service That me and very quickly for service and took care of the things that need to be taken care of kept me in formed of the progress and overall great experience text More

by tjphurleymd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent
June 19, 2022

Crew was very courteous & listened & answered all my questions-cleanliness in waiting area & ladies room was impressive-they were available to transport me to ano location while I waited for my car serv More

by L
Recommend Dealer
Yes
Employees Worked With
Brenden
Jun 19, 2022 -

L responded

Thank you.

June 04, 2022

Service was very good. I needed several things handled including: routine service, minor repairs, and a recall notice. It was done same day. Pleasant, well informed employe More

by Lynn
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
J. C. Lucero
May 18, 2022

The entire process to schedule routine service was a snap. One call to my Fleet professional, and things were scheduled, my car picked up and service completed the same day. I was made aware of every More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark in Service, Tom Cullen