
Chalmers Ford
Rio Rancho, NM
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Staff is excellent! They are helpful, knowledgeable, and kind! I went in for an oil change and I expected it to take a little while since they were busy but they were VE They are helpful, knowledgeable, and kind! I went in for an oil change and I expected it to take a little while since they were busy but they were VERY quick and thorough. A very pleasant experience. More
The staff is always very responsive and helpful. They explain the choices available to fix our vehicle and consider any concerns we express. They explain the choices available to fix our vehicle and consider any concerns we express. More
I always have a great experience at Chalmers Ford. Just bought another new F150, great deal, great price, Mike Ramirez is always great, smooth easy deal. EVERY TIME. For my and my family for over a Just bought another new F150, great deal, great price, Mike Ramirez is always great, smooth easy deal. EVERY TIME. For my and my family for over a decade now. More
Scam artists I made an offer on a used prior leased vehicle, they refused to budge on their price. I used their service to see what they would offer on the exact same truck using its vin#. When I sho vehicle, they refused to budge on their price. I used their service to see what they would offer on the exact same truck using its vin#. When I showed them offer they made it was 10000 less than asking price. They immediately went in and a 7000 boost to the offer so it would match their numbers. Do your homework with Chalmers or you will be upside down leaving the parking lot! More
Still the worst experience each time I purchase a new truck, and then need service for repairs. The service department will not repair it, but make it worse - this is a new Ford Bronco that I purchased truck, and then need service for repairs. The service department will not repair it, but make it worse - this is a new Ford Bronco that I purchased and they let it pass their inspection with an uneven top that produces excess wind noise as well. Keep the truck for about a week and return it like this with the problem not fixed. I would stay away from every aspect of this dealer. More
Customer service really matters to me, and the team at Chalmers is the best in the area. From the time they took the truck in, I had the utmost confidence in the service work. They even identified issues Chalmers is the best in the area. From the time they took the truck in, I had the utmost confidence in the service work. They even identified issues that I didn't even know were and issue, and got it back to me quickly. I strongly recommend Chalmers for every step, from purchase to maintenance. More