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Chalmers Ford

Rio Rancho, NM

3.6
508 Reviews

2500 Rio Rancho Blvd.

Rio Rancho, NM

87124

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Showing 508 reviews

July 26, 2023

The staff is always very responsive and helpful. They explain the choices available to fix our vehicle and consider any concerns we express. More

by marisusan
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Sanchez-Zunner
July 20, 2023

I always have a great experience at Chalmers Ford. Just bought another new F150, great deal, great price, Mike Ramirez is always great, smooth easy deal. EVERY TIME. For my and my family for over a More

by dyanne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackie Sidden
April 09, 2023

My experience was wonderful. My vehicle was serviced quickly while I waited. Staff was professional. Satisfied customer More

by Kim Nebus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
April 06, 2023

Krystopher was great and kept in touch with us. He helped us get the vehicle that we wanted. The overall service was great More

by cordova_kimberly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Krystopher , Jackie Sidden
February 18, 2023

Very great service. Michell was so kind and helpful throughout the whole process as well as her other coworkers! More

by lizbeth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zach, Robert , Michell Royle
February 11, 2023

Excellent service from Michell Royle. Good price on the trade in and good quality vehicle. More

by oakssteven
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michell Royle
January 21, 2023

Scam artists I made an offer on a used prior leased vehicle, they refused to budge on their price. I used their service to see what they would offer on the exact same truck using its vin#. When I sho More

by Edo
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Not listed
Jan 25, 2023 -

Chalmers Ford responded

We apologize that we were not able to reach a mutually agreeable price for the vehicle and trade in. We do use Kelly Blue Book Instant Cash Offer (KBBICO). The KBBICO is an independent offer made by Kelly Blue Book and they will buy the vehicle for the price quoted. Chalmers Ford offered you more than the KBBICO offer because we thought your trade in was worth more than the KBBICO offered. Thank you for giving us a chance to serve you. Please feel free to contact their General Manager, Andy Strebe, at 505-890-2201.

December 23, 2022

Still the worst experience each time I purchase a new truck, and then need service for repairs. The service department will not repair it, but make it worse - this is a new Ford Bronco that I purchased More

by Tim_ABQ
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard Gatti
December 15, 2022

Customer service really matters to me, and the team at Chalmers is the best in the area. From the time they took the truck in, I had the utmost confidence in the service work. They even identified issues More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Cordova
December 10, 2022

I purchased a used vehicle for my 85 year old mommas out of town Dr. appointments. Bryan was gentleman enough to even drive the vehicle to check for malfunctioning equipment on it. Very satisfied and pray More

by Bberumen20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan, Anne Marie Martinez
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