Chalmers Ford

Great customer serice, explaine evedrything to me, on my car Very professional took very good care of my car and I will certainly keep as my service advisor Was able to get an appointment quickly and my car co Very professional took very good care of my car and I will certainly keep as my service advisor Was able to get an appointment quickly and my car completed very quickly. More

Outstanding Experience We just purchased our 4th F150 from Chalmers Ford. Every single time we've had an outstanding experience. John Wayne Fife is friendly, experienced, We just purchased our 4th F150 from Chalmers Ford. Every single time we've had an outstanding experience. John Wayne Fife is friendly, experienced, easy-going. We have never felt pressured during the 4 times that we have dealt with John in purchasing a new F150. John simply explains the merits of each vehicle, lets us test drive the trucks we are interested in and leaves it up to us to decide what we want then he goes out of his way to fulfill all our desires. Each time I have purchased a vehicle from Chalmers I have had them service it and I have always been very happy with the service, the friendliness and the expertise of the staff. I highly recommend Chalmers Ford and John Wayne Fife to anyone looking for a new vehicle. More

5 star service Trent Durham took good care of me. I was early for the appointment, but he still got me sorted right away. He let me know I can call him if any issues Trent Durham took good care of me. I was early for the appointment, but he still got me sorted right away. He let me know I can call him if any issues occur in the next couple weeks. More

Body Shop needs New Management. I have been going to Don Chalmers Ford for years. Always got treated well. Sales Department is awesome. But I would not recommend Quick Lane or Body I have been going to Don Chalmers Ford for years. Always got treated well. Sales Department is awesome. But I would not recommend Quick Lane or Body Shop Went there to have oil changed and they said my transmission fluid needed to be changed ended up they forgot to put transmission fluid back in and messed up the transmission. Had to have it overhauled. They paid for it but never was the same again. I had Hail damage and they put a new roof on my 2016 escape which I bought brand new .They broke the back light that goes on the back hatch and instead of putting on a new light they GLUED it back. We moved and we noticed when it would rain there was a noise in the back on the passenger side. Found put 2 bolts had fell off. Cost about $200 to repair. Then it started leaking. I took it to have it checked and the man said it was pouring in from that light where they GLUED it back together . I called The Body Shop and I talked to Larry. He was Very Rude and didnt want to even help me at all. Said that they didnt even touch that light. He wasnt even employed when they did it. I finally called and talked to Lorrie and she was very nice and helpful. She looked up the invoice and on the invoice it showed where they worked on that back door. So they had to take it off. Then she had Andy to call me he helped me halfway . He did send me the money for the light but did not send me the money for the bolts that fell out because they were wet and came out because of where water was pouring in. So 1 vehicle was damaged by them and one was almost damaged because of their negligence. I would not recommend you have your vehicle serviced at QuickLane or have your vehicle repaired by the body shop. Glad I will never have to deal with them again. Sales department are Awesome. More

Excellent, fast friendly service Pam at the Quick lane is always a pleasure to work with and goes the extra mile. I do not even consider seeking service anywhere else. Pam at the Quick lane is always a pleasure to work with and goes the extra mile. I do not even consider seeking service anywhere else. More

"Top Notch Service!" Trent is the Best!! Always a pleasure to work with, easygoing and a great sense of humor. He took care of the recall on my Focus, ran a vehicle repo Trent is the Best!! Always a pleasure to work with, easygoing and a great sense of humor. He took care of the recall on my Focus, ran a vehicle report card and completed all work even before the promised pick-up time. Plus gave me a car wash coupon. Thanks Trent you ARE the Best!! :-) More

Professional and knowledgeable service staff. Recall appointment easily and conveniently scheduled, met on time by professional staff and the warranty work was completed within the estimated timef Recall appointment easily and conveniently scheduled, met on time by professional staff and the warranty work was completed within the estimated timeframe. Very satisfied and will return for service. More

Great Service! JC explained the process and issue with the recall. And service was completed in the time I was told it would be. Very friendly to me an my dog! JC explained the process and issue with the recall. And service was completed in the time I was told it would be. Very friendly to me an my dog! More

Pre purchase inspection Trent, was very thorough and great guy to go to when you need help with any of your automotive needs. As well as an easy guy to work with. Great custo Trent, was very thorough and great guy to go to when you need help with any of your automotive needs. As well as an easy guy to work with. Great customer service. Jay C More

Super Service! I had a problem with my 2016 F-150, I called over and they immediately got me in. My truck was done before the end of the day, and it was a very busy I had a problem with my 2016 F-150, I called over and they immediately got me in. My truck was done before the end of the day, and it was a very busy Saturday for them! More