Chalmers Ford | Page 14

I found to have a pleasant experience with Chalmers Ford, when recently purchasing a new Ford Ranger. While Ed Herrera was the sales manager, Joseph Eberle did all the work! :) He was fantastic providing cus when recently purchasing a new Ford Ranger. While Ed Herrera was the sales manager, Joseph Eberle did all the work! :) He was fantastic providing customer service! I appreciate being treated fairly and with honesty. More

Happy, quick and priced fair Dwayne was really helpful called me to let me know how things were going for my F350 and my sons F250. He also gave me every discount he could as I ju Dwayne was really helpful called me to let me know how things were going for my F350 and my sons F250. He also gave me every discount he could as I just got back to work after the shutdown so that was really appreciated. In summary with any of our next visits I plan on going directly to him as he has gained our families trust and we consider him a friend in the business. We also plan on buying my younger son a Ford when he goes to college from this dealership based upon our interaction with Dwayne. More

Explorer Friendly, informative and great service. Explained everything that was needed. Job was done in a timely fashion. Even the last part that I changed my Friendly, informative and great service. Explained everything that was needed. Job was done in a timely fashion. Even the last part that I changed my mind on and they had to pull the car back in to complete. More

Dropped off my F250 for “recall” related service. Service employee was quick, courteous and helpful. He advised me the work would take most of the day but that It would be finished by the end of the day. Ove employee was quick, courteous and helpful. He advised me the work would take most of the day but that It would be finished by the end of the day. Overall experience was positive for sure. More

Superb Company and Service I own a Ford F150 truck that was bought new in 2016. The trailer hitch that came with the truck was level, but the receiver tube was welded on at an a I own a Ford F150 truck that was bought new in 2016. The trailer hitch that came with the truck was level, but the receiver tube was welded on at an angle that was about 10 degrees off of level. As a result, the carrier that we use to carry my motorized scooter was impossible to level, making it unsafe to use the carrier. We contacted Ford Motor Company about getting this problem solved. They told us that there was nothing that they could or would do because all Ford trucks have receiver tubes that are not level. We then went to Chalmers Ford and spoke with Chad McHargue, the Service Manager. He said that he would attempt to solve the crooked receiver tube problem. In the interest of doing so, he located a trailer hitch in the stock room that had a receiver tube that was less than one degree off of level. He then had one of his technicians install that hitch. The receiver tube on the new hitch is now virtually parallel to the ground. This will remedy the problem that we initially reported to the dealer. Mr. McHargue and his staff are to be commended for their excellent work. We are greatly appreciative of his superb work! More

Great service team!! Have always enjoyed working with Trent Durham, he has been honest and trustworthy! Would recommend Don Chalmers service team to friends and family. Trent Durham, he has been honest and trustworthy! Would recommend Don Chalmers service team to friends and family. More

I had annual service for both my F250 and Escape. Trent Durham is one of the best service advisors I have dealt with with Chalmers. He it's always informative, professional and just an all around nice guy. Durham is one of the best service advisors I have dealt with with Chalmers. He it's always informative, professional and just an all around nice guy. Very happy with the service provided as always. Keep up the great work service department. Just a side note for the service department, get some masks and stay health. We need you to keep up the good service. More

Fast, Fair, and Professional I dealt with Trent Durham. He kept me in the loop every step of the way, and I am very happy with the service provided. I dealt with Trent Durham. He kept me in the loop every step of the way, and I am very happy with the service provided. More

Fast professional service. Trent was great. Always great service at Rio Rancho location. Good about keeping me informed of repair process. A great local business service at Rio Rancho location. Good about keeping me informed of repair process. A great local business More

very nice came in for a software update, Brandon Avalos was my service advisor he's very knowledgeable friendly and service was fast. the waiting area was very came in for a software update, Brandon Avalos was my service advisor he's very knowledgeable friendly and service was fast. the waiting area was very nice. More