
Chalmers Ford
Rio Rancho, NM
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Service I have had problems with pushy sales people. But have nothing but great things to say about service...Trent is the BEST, This is the reason I am st I have had problems with pushy sales people. But have nothing but great things to say about service...Trent is the BEST, This is the reason I am sticking with Don Chalmers Ford. More
Quick and efficient service. I always get treated in a friendly and competent way at Don Chalmers. My truck is way off warranty but Chalmers is still my preferred service provider I always get treated in a friendly and competent way at Don Chalmers. My truck is way off warranty but Chalmers is still my preferred service provider. More
Always a pleasant experience! I always take my Ford vehicles to Don Chalmers for service. The main reason I do is the excellent customer service. My service representative is alway I always take my Ford vehicles to Don Chalmers for service. The main reason I do is the excellent customer service. My service representative is always kind, friendly, knowledgeable, and exceptional at keeping me informed. More
We always get our Ford truck serviced at Don Chalmers and Trent Durham makes us know we are in good hands. He's helpful and goes out of his way to explain whatever we need to ask. Trent Durham makes us know we are in good hands. He's helpful and goes out of his way to explain whatever we need to ask. More
Excellent service We have been using Chalmers Ford for a couple of years now and have always gotten excellent service and great customer relations. I highly recommend We have been using Chalmers Ford for a couple of years now and have always gotten excellent service and great customer relations. I highly recommend them. More
Service on 2010 edge I. Have always received excellent service when I need service on my vehicle. James and his crew have been helpful, courteous and prompt. Just want to I. Have always received excellent service when I need service on my vehicle. James and his crew have been helpful, courteous and prompt. Just want to thank them for their kindness. More
First oil change and service of 2019 F150 Showed up to my scheduled appointment for oil change, tire rotation and over-all review of truck. Truck was taken immediately while I enjoyed some co Showed up to my scheduled appointment for oil change, tire rotation and over-all review of truck. Truck was taken immediately while I enjoyed some coffee and watched sports reviews on the TV. The service was completed within the promised time and I was ready to go before I finished enjoying the sports show I was watching. Everyone was very friendly, very professional and efficient. I highly recommend Chalmers Quick Lane for servicing anyone's vehicle. More
First visit not impressed Took my new Edge in this morning with a few concerns. First I didn't know I had to have an appointment to get work done. It was never a requirement Took my new Edge in this morning with a few concerns. First I didn't know I had to have an appointment to get work done. It was never a requirement at the GMC dealership. Second I am not some twit that doesn't know a screw from a nail. It would've been nice if those concerns had been treated with some genuine interest. A seal had come loose on the rear passenger door, the car is four weeks off the lot. Can't be fixed and will get worse as time goes by. Clacking on the passenger side and the tire pressure was lower than it should be. Seemed uninterested had someone take the car to fill the tire and as I was getting in the car the tech sees a reflection and low and behold there is a nail in the tire. After such a wonderful experience buying two new cars from this dealership I was very disappointed with the service department. More
Fast, friendly and satisfactory Trent as always took good care of my car. He was friendly and got my car scheduled for repair fast and had it back to me just as fast. My car is worki Trent as always took good care of my car. He was friendly and got my car scheduled for repair fast and had it back to me just as fast. My car is working and running great. More
Problems............... I was having starting problems with my Ford Fiesta. I took it to another place for help but received none. I finally decided to take to a Ford deal I was having starting problems with my Ford Fiesta. I took it to another place for help but received none. I finally decided to take to a Ford dealership in Rio Rancho, NM...Don Chalmers. Long story short, I was helped by Trent Durham...who by the way should be cloned! He not only found the problem and fixed it, he also acknowledged 2 recalls that I had forgotten about and also fixed them. Time and price was also great. Thank you Trent. More