Certified Luxury Motors

Great experience! Just bought a car for my son for the holidays. Jay was great he was very personable, knowledgeable and he took the the time to explain everything he Just bought a car for my son for the holidays. Jay was great he was very personable, knowledgeable and he took the the time to explain everything he knows his stuff! I will highly recommended him. We had a great buying experience. Thank you! More

Great customer service, great cars, great prices.. Great cars, great prices, the sales rep J.J.Martinez was really good, he made sure I understood every aspect of the purchase, and work hard to make su Great cars, great prices, the sales rep J.J.Martinez was really good, he made sure I understood every aspect of the purchase, and work hard to make sure I got approved for the vehicle at a reasonable rate. I would recomend Certified Luxury Motors to anyone..... More

Purchased luxury car Good Morning Hassan Yusaf my name is Dina M I purchased 2015 RX 350 Lexus from Certified luxury Motors ,. Thank you Hassan for all your help. Good Morning Hassan Yusaf my name is Dina M I purchased 2015 RX 350 Lexus from Certified luxury Motors ,. Thank you Hassan for all your help. More

Reluctant to share information I plan to buy a car but I like to know first what the fees are. Destination charge? Dealer charge? Documentation fee? Ad fee? Anything else? What are I plan to buy a car but I like to know first what the fees are. Destination charge? Dealer charge? Documentation fee? Ad fee? Anything else? What are the taxes? A representative, Sabrina, refused to tell me any information. I refuse to waste my time with people like this. So, I went elsewhere. More

Great buying experience! My overall experience was great thanks to J.J. Martinez, The staff were all very friendly and I would recommend this dealership to anyone interested i My overall experience was great thanks to J.J. Martinez, The staff were all very friendly and I would recommend this dealership to anyone interested in buying a luxury car. More

First Car & Great Experience :) Buying my first car at Certified Luxury Motors was definitely a great experience to remember. After searching around, the moment I walked in this deal Buying my first car at Certified Luxury Motors was definitely a great experience to remember. After searching around, the moment I walked in this dealership I knew deep down my decision was already made. I purchased the Acura 2016 ILX Technology Plus which was in great condition and you honestly cannot find anything negative to say about the car. I definitely would like to thank Steven Lopez who went above and beyond to accommodate my needs in purchasing my vehicle. Steven had excellent knowledge and very customer friendly. I must say that I feel even more satisfied knowing that he made sure I walked out pleased with my choice. I would highly recommend his expertise to anyone in the market searching for a vehicle. To Certified Luxury Motors, Thank you! -TB More

First-time Car Buyer Thank you Certified Luxury Motors and Jay for making an emergency car buy quick and fun! They made my first car purchase a great learning experience. Thank you Certified Luxury Motors and Jay for making an emergency car buy quick and fun! They made my first car purchase a great learning experience. The service was beyond my expectations. More

Great experience From start to finish I was very pleased. Jay was upfront with me about everything. He always had a smile on his face no matter what. He did his best t From start to finish I was very pleased. Jay was upfront with me about everything. He always had a smile on his face no matter what. He did his best to give us whatever discount was available to us. I will definitely refer my friends to you guys. More

Good dealership We had a good experience at this dealership, Jay was very helpful in giving us answers to al of our questions. The whole buying process was very smoo We had a good experience at this dealership, Jay was very helpful in giving us answers to al of our questions. The whole buying process was very smooth and efficient. The team at the Great Neck location is friendly and cooperative. Good job! More

The people I came in contact with.. were wonderful at first because of a potential sale opportunity. After the purchase, a week later, I requested a printed sales breakdown from Hassan were wonderful at first because of a potential sale opportunity. After the purchase, a week later, I requested a printed sales breakdown from Hassan which was discussed but not on paper. The breakdown would provide the cost of the vehicle online, the cost of the vehicle compared to other sites, the required certification, etc. In order to obtain such breakdown, Hassan mentioned he was conducting the paperwork but texting it to me was a problem because their system all of a sudden went down. He therefore stated, he wanted me to come back to the dealership to go over this paperwork. I do not live in NY which he knows but yet he gave me the xx runaround to convince me to come back to the dealership. On 9/27, I reached out to Hassan again to inquire if he could forward the paperwork to me and if the system was up and running. He stated another call was coming in and placed me on hold - Richard then answers the phone to inform me the ideal remedy is to come back into the dealership to go over everything again. OK, Hassan transferred me to Richard - really?! All I requested was the sales breakdown, nothing else which became a problem. Bull-xxxxing-xxxx. Then my car insurance company contacted me to say this dealership contacted them to increase my deductible based upon information from Allied Financial. My insurance company stated to Hassan the deductible will not be increased without my authorization. When I reached out to Allied with my insurance company on the phone as well, Allied does not have a minimum or maximum required deductible. How can you call MY insurance company without my knowledge and think it's ok? More