Certified Luxury Motors

All the reviews you've seen about this place are correct. We decidef to pay a visit to CLM under the impression that the online listing price was a great and fair price given the overall market for the car w We decidef to pay a visit to CLM under the impression that the online listing price was a great and fair price given the overall market for the car we were looking into. Unfortunately the hidden fees ended up pushing the price way above what would be considered a fair market price according to KBB. I don't even know who buys from these guys but I feel sorry for all the people that were misleaded by the listing price and wasted all that time visiting the place only to end up with a ridiculous price. Bottom line: don't buy from them. More

I bought the car there in August 4/2020 and since I started the negotiations I had a really and unprofessional attention, I told them about to canceled the warranty Until today October 13 /2020 I sti started the negotiations I had a really and unprofessional attention, I told them about to canceled the warranty Until today October 13 /2020 I still with the amount in the bank because nobody there is doing the job there are just holding the money we them And I feels frustrated to get the car with this dealer .after the get you money you are for them just garbage . You can get any solución there .really bad experience .im not recommended to buy any car there . The attention is terrible and the respect for the customer more bad More

The WORST EXPERIENCE ever ( dimiti ) WAS MISSING. i DROVE 6 HR. The staff knew NOTHING about the promotion they where doing. ADDED 6500 to price 6 HR. The staff knew NOTHING about the promotion they where doing. ADDED 6500 to price More

I made an appointment to test drive a particular car. I came by today and the car was already sold. I was very disappointed. I was ready to just pay with no financing. I already have a 2019 Jeep Wrangler. came by today and the car was already sold. I was very disappointed. I was ready to just pay with no financing. I already have a 2019 Jeep Wrangler. I just wanted something so I don't have to always drive the truck. I will look elsewhere. Thanks More

buyers be aware...do not trust people here they're a bunch of liars don't do business with them they don't return calls bunch of liars don't do business with them they don't return calls More

bait and switch BUYER BEWARE!!!! BAIT AND SWITCH DEALERSHIP!!!! DO NOT WASTE YOUR PRECIOUS TIME! Story below tried to buy car at advertised price online and deale BUYER BEWARE!!!! BAIT AND SWITCH DEALERSHIP!!!! DO NOT WASTE YOUR PRECIOUS TIME! Story below tried to buy car at advertised price online and dealership removed the stock number of the lower price and replaced it with a similar stock number with a letter added at the end the day we wanted to go look at it. When you arrive they say you cant buy the vehicle at the advertised price AND you have to use their in house financing!!! And when you question them they make up excuses as they put on their clown make up and say whatever comes to mind. They literally refused to sell the vehicle for the advertised price online. We offered cash and they wanted to sell us the vehicle for 9k more than advertised if we paid cash. DO NOT WASTE YOUR TIME! More

An absolute horrible experience. My significant other was looking to purchase a car and they were completely unprofessional. From no employees wearing face masks or following CDC guidelines for the pandemic looking to purchase a car and they were completely unprofessional. From no employees wearing face masks or following CDC guidelines for the pandemic to condescending and unprofessional employees. Their “financial advisor” should consider a different profession. We came in on a Wednesday and returned on Thursday from New Jersey to finally purchase the car; We returned with my sister in law and my brother in law. When the four of us finally met with their “financial advisor,” his attitude and demeanor were awful. Instead of explaining the financial aspect of purchasing the car, he chose to belittle us. He continuously asked US to read the paperwork and to tell HIM what we see. In the mist of our meeting in his office, a fight broke out between a salesman and a customer. Like the “financial advisor,” the salesman was unprofessional and provoked the customer. I use quotations when referring to the “financial advisor,” because while he has the title, he clearly does not have the mental capacity to retain real information. The rates are not the reason we did not purchase the car, it was their employees. More

I called to make an appointment.My advice look else I called to make an appointment. My advice look else where, any place where you can’t purchased a car with cash should raise red flags. The fees are I called to make an appointment. My advice look else where, any place where you can’t purchased a car with cash should raise red flags. The fees are 1,000-3,000 no dealer has fees like this. If there are these types of fees that’s because this is a buy here pay here in which they should provide that on their website. Don’t hide fees and try to double talk people. I am glade I have enough common sense to ask questions and not be desperate for a car. People who have bad credit may have to use This place not I. My advice is to make sure if you have to go here READ ALL PAPERS!! Many hidden fees that don’t have to be in there! They are very sneaky!! also charge 350 for dmv and 350 for a title? A title is 10 bucks. Do the math! More

Am so happy with my new vehicle the service the hold staff was really representative an great energy thank do much for the time an the great service they even have popcorn while we wait 👍 staff was really representative an great energy thank do much for the time an the great service they even have popcorn while we wait 👍 More

Worst Service helped by Juan, I was ready and willing to buy the Nissan pathfinder 2017. The price that they ave on Car gurus isn't the same as when you go inside t helped by Juan, I was ready and willing to buy the Nissan pathfinder 2017. The price that they ave on Car gurus isn't the same as when you go inside the store. I saw the car everything was fine and they tell me there is an additional $2,000 because that's the downpayment. I accepted it and then they add different other numbers, They add additional prices and I was somewhat accepting. I waited for more than 45 mins for the financial advisor but he was there sitting. They were pressuring us on getting auto insurance before we knew what was the price with everything. We weren't 100% sure we wanted it, we wanted to see the prices of everything, but they wanted us to get auto insurance before showing us the prices. They told us it's there "policy," So I was playing along and called my Insurance company which was Geico. The agent told me it was a scam and it's one weirdest thing she heard. Told us to not do anything because they are supposed to tell you the prices and ten get te auto insurance if you accept it. They started cursing at us and they wanted to fight us because we told them they are robbing our money and trap us into the scam. DO NOT RECOMMEND AT ALL. Just purchase my new car at "NY OFF LEASE" it's in Copiague, I totally recommend that dealer. More