Certified Luxury Motors

First Car & Great Experience :) Buying my first car at Certified Luxury Motors was definitely a great experience to remember. After searching around, the moment I walked in this deal Buying my first car at Certified Luxury Motors was definitely a great experience to remember. After searching around, the moment I walked in this dealership I knew deep down my decision was already made. I purchased the Acura 2016 ILX Technology Plus which was in great condition and you honestly cannot find anything negative to say about the car. I definitely would like to thank Steven Lopez who went above and beyond to accommodate my needs in purchasing my vehicle. Steven had excellent knowledge and very customer friendly. I must say that I feel even more satisfied knowing that he made sure I walked out pleased with my choice. I would highly recommend his expertise to anyone in the market searching for a vehicle. To Certified Luxury Motors, Thank you! -TB More

First-time Car Buyer Thank you Certified Luxury Motors and Jay for making an emergency car buy quick and fun! They made my first car purchase a great learning experience. Thank you Certified Luxury Motors and Jay for making an emergency car buy quick and fun! They made my first car purchase a great learning experience. The service was beyond my expectations. More

Great experience From start to finish I was very pleased. Jay was upfront with me about everything. He always had a smile on his face no matter what. He did his best t From start to finish I was very pleased. Jay was upfront with me about everything. He always had a smile on his face no matter what. He did his best to give us whatever discount was available to us. I will definitely refer my friends to you guys. More

Good dealership We had a good experience at this dealership, Jay was very helpful in giving us answers to al of our questions. The whole buying process was very smoo We had a good experience at this dealership, Jay was very helpful in giving us answers to al of our questions. The whole buying process was very smooth and efficient. The team at the Great Neck location is friendly and cooperative. Good job! More

The people I came in contact with.. were wonderful at first because of a potential sale opportunity. After the purchase, a week later, I requested a printed sales breakdown from Hassan were wonderful at first because of a potential sale opportunity. After the purchase, a week later, I requested a printed sales breakdown from Hassan which was discussed but not on paper. The breakdown would provide the cost of the vehicle online, the cost of the vehicle compared to other sites, the required certification, etc. In order to obtain such breakdown, Hassan mentioned he was conducting the paperwork but texting it to me was a problem because their system all of a sudden went down. He therefore stated, he wanted me to come back to the dealership to go over this paperwork. I do not live in NY which he knows but yet he gave me the xx runaround to convince me to come back to the dealership. On 9/27, I reached out to Hassan again to inquire if he could forward the paperwork to me and if the system was up and running. He stated another call was coming in and placed me on hold - Richard then answers the phone to inform me the ideal remedy is to come back into the dealership to go over everything again. OK, Hassan transferred me to Richard - really?! All I requested was the sales breakdown, nothing else which became a problem. Bull-xxxxing-xxxx. Then my car insurance company contacted me to say this dealership contacted them to increase my deductible based upon information from Allied Financial. My insurance company stated to Hassan the deductible will not be increased without my authorization. When I reached out to Allied with my insurance company on the phone as well, Allied does not have a minimum or maximum required deductible. How can you call MY insurance company without my knowledge and think it's ok? More

Steven was the best I went to the dealership to take a look at a Honda CR-V. Steven showed me the car and told me everything about it. He even offered me a free warranty I went to the dealership to take a look at a Honda CR-V. Steven showed me the car and told me everything about it. He even offered me a free warranty which is a nice perk to have. Warranties have a lot of value that most people don't consider. He was a calm and collected guy who made the experience really comfortable. I bought the car and since then I've been enjoying it. Thank you Steven and CLM for all the help and thank you for the good car! More

Amazing service! Talking to Steven helped me understand financing a car and I couldn’t be any more grateful. He was patient and answered all my questions. If anyone wa Talking to Steven helped me understand financing a car and I couldn’t be any more grateful. He was patient and answered all my questions. If anyone wants a car go see him! More

Stay away! My first review ever. I’ll start off by saying this dealership isn’t for everyone. I spotted their Mercedes Benz CLA 250 listed on CarGurus for $19,49 My first review ever. I’ll start off by saying this dealership isn’t for everyone. I spotted their Mercedes Benz CLA 250 listed on CarGurus for $19,490. GREAT PRICE right? Haha. I went in, cash in hand, ready to pull it off the lot. Hasian rejected my money. Told me that $19,490 is their finance only price. Cash price I’d have to pay $27k. I asked to speak with the GM. Rich broke down their “Finance Price Monthly Special.” So I left. Went back today, but before I returned back I did my homework. Checking out Clean Retail price of the car ($24k), most importantly I checked THEIR reviews. I’m not the only person they’ve done this too. They’re stupid enough to comment back on a customers review and say “the price listed on CarGurus is the price you pay.” This wasn’t said ones or twice BUT SEVERAL TIMES! I printed every single one, along with Retail Prices listed from KBB and NABA. I sat down with Junior showed him everything I had. He disappeared got on the phone with lord knows who, comes back “This car just isn’t the one for you, we don’t want your money.” So I simply got up and left. Like I said I do not write reviews EVER! I just feel people must know... Leave this place alone, buy from a trusted dealer, read reviews More

They are crooks the manager is very disrespectful They are crooks and the manager is very disrespectful telling I can afford their car just because I am a Jamaican and treat as if I don't have good c They are crooks and the manager is very disrespectful telling I can afford their car just because I am a Jamaican and treat as if I don't have good credit without even running my credit and all this is because I challenge them on their method of financing which would cost customers and additional $10,000.00 in over payment More

Nissan Altima I came from Edison NJ. Hassan was my sales person. What a great sales man. He was honest. He explained to me the program. Hassan thanks for being hone I came from Edison NJ. Hassan was my sales person. What a great sales man. He was honest. He explained to me the program. Hassan thanks for being honest and upfront. Thanks for not wasting my time. I appreciate everything you did. Hassan you are the best. Thanks for the free oil change Hassan. More