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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,618 Reviews

1,618 Reviews of Certified Benz & Beemer - Service Center

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August 24, 2018

Service Had to bring the car in to have some service done after we bought the car and all the work was covered by the warranty. Got the work done on time and More

by Erick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Aug 25, 2018 -

Certified Benz & Beemer responded

Dear Erick: Thank you for your business as well as your kind review. We really appreciate that you took the time to share your feedback with us. We are delighted to hear that your work was done timely and that you felt went followed through as promised. We hope to have pleasure of helping you again.

August 23, 2018

Always helpful and professional Every time I have my car serviced the staff is professional, efficient , and helpful in answering any questions. I would always recommend CBB and will More

by my first beemer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Aug 25, 2018 -

Certified Benz & Beemer responded

Dear My First Beemer: Thanks so much for your continued patronage. We are so happy to hear that Mike and the CBB Service Department are so helpful and professional. We look forward to being there for you in the future.

August 22, 2018

Oil change Michael Miller has been my service advisor for 4years since i got my brother and myself bought 750i and 550i respectively. We have uppermost respect f More

by Chrispen Mabhena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Aug 22, 2018 -

Certified Benz & Beemer responded

Dear Chrispen: We really appreciate you taking the time to share your feedback with us. It's great to hear that Michael Miller has taken such good care of your brother and you for your service needs on your respective BMWs. Thank you so much for being such a loyal customer. CBB looks forward to being there for you in the future.

August 21, 2018

Lube, oil and service Service department was quick and did everything that I asked. Got my car back in a timely manner and thecar was washed and ready to go. Thanks aga More

by Paul13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Aug 22, 2018 -

Certified Benz & Beemer responded

Dear Paul: You are very welcome, sir! We are so glad that the service department got you back on the road in a timely manner. Thank you for your business and your nice review. We look forward to helping you again.

August 19, 2018

Taking care of some post sale items Had to bring my car back in to get the windows tinted, door edge guards, etc. Process could not have gone smoother. Mike in service was one of the m More

by Mark W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Aug 20, 2018 -

Certified Benz & Beemer responded

Dear Mark: We are so glad to hear that your follow-up work went so smoothly and that Mike helped to make the process so smooth and easy. Thank you for your business and for the opportunity to assist you. We look forward to being there for you again in the future.

August 19, 2018

Exceptional service As always, Michael was very responsive and understanding to my last minute service request and the staff was very accommodating while i was waiting fo More

by Jilez014
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Aug 20, 2018 -

Certified Benz & Beemer responded

Dear Jilez014: Our top priority is customer satisfaction and your kind feedback regarding Michael's service reaffirms our efforts at providing our customers with excellent service. Thanks so much for choosing CBB. We look forward to being there for you in the future.

August 18, 2018

service great service Collin was professional and understood my concerns.everything was fixed and he made it seamless.absorb my 100.00 deductible so I didn't More

by tc vanwicklen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Aug 20, 2018 -

Certified Benz & Beemer responded

Dear Tc Vanwicklen: Thanks so much for your business and for your Five Star review. It's great to hear that Collin provided such helpful and friendly service. We are glad that you will be back to CBB and look forward to providing you with another 5 Star experience when you do.

August 18, 2018

Great service Took my suv in to get serviced. When I arrived Collin pulled the Courtesy car close to mine and had the ac on. He new I had little ones and needed t More

by Nmlfreeman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Aug 20, 2018 -

Certified Benz & Beemer responded

Dear Nmlfreeman: You are so welcome! We do strive to provide our customers with exemplary service and we are glad that you appreciated that from Collin and our team. Thank you for choosing CBB and please let us know when we can help you again.

August 18, 2018

Fresh approach to car buying & Service The product selection is solid for those looking for high-quality vehicles that are lightly used / good value. Purchase process is streamlined — n More

by Jjsj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naimul "Que" Sadeque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Williams, Juan Garcia, Phil Stone
Aug 20, 2018 -

Certified Benz & Beemer responded

Dear JJSJ: We do take pride in providing our customers with a wide selection of high quality vehicles at affordable prices so we appreciate your feedback to reaffirm our efforts. Thank you for also recognized our 1st class Service Department too. We are grateful for your business as well as your kind review. Please let us know when we can have the pleasure of assisting you in the future.

August 16, 2018

Friendly and Helpful The service team is always quick, friendly and helpful. I am comfortable with the advice and trust the work is completed with quality and care. More

by Jelo5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Aug 17, 2018 -

Certified Benz & Beemer responded

Dear Jelo: We really appreciate you taking the time to share with our customers the friendly and helpful service you received from the CBB Service Department. Thank you for choosing CBB and we aim to provide you with another 5 Star experience the next time.

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