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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,618 Reviews

1,618 Reviews of Certified Benz & Beemer - Service Center

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September 14, 2018

Great customer service! Collin is great and made my experience super easy! I would definitely come here again for an oil change. Thank you for the Uber rides to work and back More

by CertifiedBenz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Sep 14, 2018 -

Certified Benz & Beemer responded

Dear CB: Thanks for doing business with CBB and for your sparkling review! It's great to hear that Collin made everything so easy for you and that you appreciated the Uber rides. We appreciate your support and look forward to helping you again.

September 14, 2018

Great service! Service man excellent! Answered all my questions. I needed new tires he got them for me. Had a windshield installed for me all at the dealership!😀 More

by David Fillmore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Sep 17, 2018 -

Certified Benz & Beemer responded

David: Thanks so much for choosing CBB for your recent service needs. We are so glad to hear that Mike provided you with great customer service. Please let us know when we can provide you with another Five Star experience again.

September 14, 2018

Quick and easy service It was so easy to get my car serviced. I didn’t have to leave work and everything was taken care of! Thank you for making this easy! More

by kate
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Sep 17, 2018 -

Certified Benz & Beemer responded

Dear Kate: We are delighted to receive your FIVE STAR review! It's great to hear that Collin helped to make things so quick and easy. Thank you for your business and please let us know when we can be of assistance to you again.

September 14, 2018

Michael made the process painless, as he always has. I always call Michael Miller when I have maintenance, repair or warranty issues with my car, and he always goes the extra mile to make the process eff More

by MichaelConte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naimul "Que" Sadeque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Miller
Sep 14, 2018 -

Certified Benz & Beemer responded

Dear Michael: We appreciate that you took the time to share your many compliments on Michael's outstanding customer service in CBB's Service Department. We are glad to hear that he continually goes the extra mile for you. Thanks for your continued patronage. Please let us know when Michael and CBB can be of assistance to you again.

September 13, 2018

Friendly and professional staff. Car was cleaned after service work and also provided shuttle service for my wife so she did not have to wait. More

by Rob
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Sep 14, 2018 -

Certified Benz & Beemer responded

Rob: Thanks so much for the Five Star review! We are delighted that you found the CBB staff to be so friendly and professional. Please let us know when we can be of assistance to you again, whether with sales or service.

September 12, 2018

Great Service Michael was great and courteous. Good communication on the status of the service. Smooth and fast. The way I like it. I will definitely bring back my More

by fcharfadi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Sep 13, 2018 -

Certified Benz & Beemer responded

Dear Fcharfadi: We really appreciate your FIVE STAR review! Thanks for sharing your compliments on Michael's customer service. We are glad that you chose CBB for your service needs and are very happy to hear that you will definitely be coming back. We look forward to providing you with another 5 Star experience.

September 12, 2018

Service Experience Brought my S550 in for a break job and some minor maintenance. Collin was my Service and he was fantastic. Got estimates before work was completed, a More

by vespasian76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Sep 13, 2018 -

Certified Benz & Beemer responded

Dear Vespasian76: Thanks so much for sharing your feedback with us. We are glad that Collin provided you with fantastic customer service. We really appreciate your business and your recommendation of CBB to others. We look forward to the pleasure of serving you again.

September 11, 2018

Great Experience! I was greeted by Collin in the service department regarding my vehicles service, From start to finish it was an all around streamlined pleasurable exp More

by cnimph@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Sep 14, 2018 -

Certified Benz & Beemer responded

Dear cnimph@gmail.com: We couldn't be more pleased to read about your great experience with Collin and the CBB Service Department. We also love the recommendations to others of CBB's Sales and Service Departments. Thanks so much for your patronage and your kind words. Please do not hesitate to contact us should you need anything.

September 10, 2018

Certified Benz & Beemers Service Department Thinking I was taking my Mercedes-Benz to Certified Benz & Beemers for a complete brake job..... I was pleasantly surprised by the honesty of my Servi More

by Texas MB Driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Sep 13, 2018 -

Certified Benz & Beemer responded

Dear RLA: Thanks so much for choosing CBB and for your FIVE STAR review! We are glad to hear that Collin provided you with friendly and helpful service. Please let us know when we can be of assistance again, whether with service or if you are in the market for your next vehicle.

September 05, 2018

Great Experience All Around Both purchasing and service experiences have been great. Didn’t feel pressured when we bought the vehicle, and the service team had always been accomm More

by Smalls116
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Sep 06, 2018 -

Certified Benz & Beemer responded

Dear Smalls116: We are so grateful for your continued patronage. It's great to hear that you enjoyed the zero-pressure car buying experience as well as our flexible Service Department. Please let us know when we can provide you with another 5 Star experience in the future.

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