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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,614 Reviews
Call Service Center (888) 553-7071

1,614 Reviews of Certified Benz & Beemer - Service Center

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October 06, 2024

Bryan was fantastic! He listened to my concerns, diligently researched the issue, walked me through solutions, and even washed my car! He gave me exemplary customer servi More

by Apryljames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Ede
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Sullivan
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Oct 06, 2024 -

Certified Benz & Beemer responded

Dear Apryljames: On behalf of Bryan and CBB, you are very welcome! Thanks so much for sharing how well Bryan listened and helped to find the solutions to your car's problems. We are every so grateful for customers like yourself. Please let us know when we can ever assist you again in the future.

September 27, 2024

People make a difference in customer service and Bryan Sullivan is one of the Good Guys! More

by hoot.crisp0b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
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Sep 27, 2024 -

Certified Benz & Beemer responded

Dear Chris: We agree! Bryan is definitely one of the GOOD GUYS! Thanks for taking the time to share your positive feedback with us! We are grateful for your business and look forward to being there for you in the future.

September 26, 2024

Bryan Sullivan was very attentive, caring, and communicated in detail any/all updates at least twice daily until my vehicle was completely serviced! Very appreciative of CBB! More

by Robinchanto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Report | Print
Sep 27, 2024 -

Certified Benz & Beemer responded

Dear Robinchanto: We also appreciate you taking the time to let our customers know how attentive Bryan was in our Service Department. Thanks so much for your kind words and support. We look forward to the pleasure of serving you again in the future.

September 22, 2024

Always a great experience . Bryan is fantastic - loaner car is always ready and my car looks great when I pick it up! will continue to use Benz & Beemer for all my service needs. More

by Kristen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Report | Print
Sep 22, 2024 -

Certified Benz & Beemer responded

Dear Kristen: We really appreciate you sharing how well Bryan treats you in our Service Department! Your continued faith and confidence in our work means so much to us. We look forward to being there for you to assist with all of your future automotive needs

September 21, 2024

Great service! !! Honesty, Bryan Sullivan is knowledgeable and not trying to upsale. I will be back for service and give a referral to my friend who owns a BMW. Als More

by sizemoremaria12
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joslyn , Bryan Sullivan
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Sep 22, 2024 -

Certified Benz & Beemer responded

Dear sizemoremaria12: We love hearing how well you were treated by Bryan and Jocelyn in our Service Department. Thanks for your business and we are happy that you intend to return again. We look forward to providing you with another 5 Star experience when you do.

September 21, 2024

We purchased a GLA 250 MB for our son and 2 years later, it’s been a great vehicle. The buying experience was smooth and the interaction with Brian Sullivan, Service Director, was awesome. Brian was pro More

by CharmingCJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Report | Print
Sep 22, 2024 -

Certified Benz & Beemer responded

Dear ChramingCJ: We really love your 5 Star review! Thanks for sharing your compliments of Bryan's awesome customer service in our Service Department. Your high praise and support mean so much to us. Please do not hesitate to let us know when we can ever assist you again.

September 13, 2024

Bryan and the service guys are great and always takes great care of my vehicle. More

by Wendy R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Report | Print
Sep 15, 2024 -

Certified Benz & Beemer responded

Dear Wendy: We really appreciate you taking the time to share how well Bryan and the Service Department take care of your vehicle. Your business is important to us, and we look forward to being there to assist you with all of your future automotive needs.

September 13, 2024

Have purchased several cars from CBB and continued with services. They are very professional and excellent to deal with. Highly recommend their services. More

by ceomg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Grado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Sullivan
Report | Print
Sep 15, 2024 -

Certified Benz & Beemer responded

Dear ceomg: We love to hear from our repeat customers! Thanks for sharing your kind words and for your continued support. We are grateful for your strong recommendation of CBB as well. Please let us know when we can have the pleasure of assisting you again in the future.

September 09, 2024

Bryan was the best! I came in the day before my scheduled appointment and he squeezed me in and completed the job. Thank you More

by celiaclair2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Report | Print
Sep 10, 2024 -

Certified Benz & Beemer responded

Dear celiaclair2: You are very welcome! We love hearing how well Bryan treated you with your recent visit to our Service Department. Thanks so much for your business and we hope to have the opportunity to serve you again in the future.

September 08, 2024

I continue to appreciate the personal and professional touch I receive from the CB&B service department when I have my Mercedes vehicles (x3) maintained there. More

by Evan
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Sullivan
Report | Print
Sep 09, 2024 -

Certified Benz & Beemer responded

Dear Evan: We cannot thank you enough for your continued confidence and support of our Service Department! Thank you so much for having CBB take care of your multiple Mercedes-Benz vehicles. We look forward to continuing to provide you with 5 Star customer service in the future.

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