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Certified Benz & Beemer - Service Center
Scottsdale, AZ
1,617 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,617 Reviews of Certified Benz & Beemer - Service Center
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September 03, 2019
Repair engine The engine on my 325i had metal shavings in it They fixed it but it took over 90 days. The team kept me informed and the car will be fine but the la The engine on my 325i had metal shavings in it They fixed it but it took over 90 days. The team kept me informed and the car will be fine but the lack of urgency really bothered me at the end. More
by pacemanjdv2015
Employees Worked With
Tyson Muse, Mike Miller
August 31, 2019
Exception customer service DANNY is a life saver! My car was recently totaled and I was in need of a car fast! Danny came through in the end and made my dream come true. He tota DANNY is a life saver! My car was recently totaled and I was in need of a car fast! Danny came through in the end and made my dream come true. He totally exceeded my expectations. This is my second car from CBB and I plan on coming back for more👍 Also, Jack was wonderful and very helpful in helping with closing my new car purchase. Thank you Danny and CBB team for all that you do for your customers?? One last kudos... Ricky Carter (finance specialist) is very clear and concise therefore paperwork was a breeze😉 More
by joyliebow
August 30, 2019
Service Collin was professional and made sure our car was taken care of quickly. I appreciate the communication throughout the process. If you’re looking for Collin was professional and made sure our car was taken care of quickly. I appreciate the communication throughout the process. If you’re looking for a service provider you can trust this is the place. More
by PamelaJack0320
Employees Worked With
Collin Moore
August 27, 2019
Excellent Customer Service! I’m very pleased with the service I got for my suv GL450 Mercedes Benz. Very friendly staff! Nice and clean facility! I would recommend this dealersh I’m very pleased with the service I got for my suv GL450 Mercedes Benz. Very friendly staff! Nice and clean facility! I would recommend this dealership to my friends and relatives. More
by Sicnarf$71
August 21, 2019
Free oil change. Bought a car took advantage of a free oil change they gave with the purchase. Said it would take 2 hours but it took three. Not complaining because my Bought a car took advantage of a free oil change they gave with the purchase. Said it would take 2 hours but it took three. Not complaining because my car was washed and detailed as if it had been taken to actual car wash. I’ll wait extra time to have my car look that good after getting a service. More
by Paul W
Employees Worked With
Mark demendoza
August 15, 2019
I love the service department! I bought another car from Benz & Beemer and said I will only take this car home if I can keep Michael Miller at the B&B Service department. So glad I I bought another car from Benz & Beemer and said I will only take this car home if I can keep Michael Miller at the B&B Service department. So glad I did. Michael is top-notch and a great communicator. I love the fact that he takes my call whenever I call him---and takes care of my vehicle everytime. Thanks for always taking care of me Michael. More
by Christine C.
Employees Worked With
Floyd Foster, Mike Miller
August 14, 2019
Great total service From buying to mechanical work it has been a pleasure getting to know the people there. I love not having to buy a vehicle from a car company that for From buying to mechanical work it has been a pleasure getting to know the people there. I love not having to buy a vehicle from a car company that forces people to buy protection programs. More
by Markfort
Employees Worked With
Mike Miller
August 14, 2019
Tire leak Benz and Beemer are the only dealership I trust and they are very prompt and courteous ! They got me in and out and will continue going thru them. Benz and Beemer are the only dealership I trust and they are very prompt and courteous ! They got me in and out and will continue going thru them. More
by brittanyreneesimon
Employees Worked With
Mike Miller
August 13, 2019
Another Great Service Visit We have an older BMW X3 that was starting to have some very rare, minor transmission hiccups. Steve was patient with me as we test drove the car to re We have an older BMW X3 that was starting to have some very rare, minor transmission hiccups. Steve was patient with me as we test drove the car to reproduce the issue and after diagnosing the most likely problem, he suggested that I wait to see if it develops into anything more serious, rather than going down the route of an extremely expensive repair. I really appreciated his honesty as I know very little about transmissions. I will definitely be returning to CBB Service for any future transmission issues as well as all of our regular oil changes, etc. Collin was genuinely friendly, as always, and was able to get me in first thing this morning, Thank you! More
by WillP
Employees Worked With
Steve (Service Tech), Collin Moore
August 13, 2019
Great people great service I really enjoyed my visit yesterday. I had a loaner, so that I could continue working, and when I returned to pick up my car, it was clean. I really enjoyed my visit yesterday. I had a loaner, so that I could continue working, and when I returned to pick up my car, it was clean. More
by Bmw guy
Employees Worked With
Mike Miller
