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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,617 Reviews

1,617 Reviews of Certified Benz & Beemer - Service Center

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September 20, 2019

Amazing service Certified Beemer Benz has amazing customer service! Michael is the so great! By far the most accommodating service rep! He always getting me in in a More

by Hollyful
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Sep 23, 2019 -

Certified Benz & Beemer responded

Dear Hollyful: What a beautiful review! We agree that Michael is a wonderful representative of CBB and it's great that he was so helpful with your recent visit to our Service Department. Thank you for your business and we look forward to providing you with another 5 Star experience on your next visit,

September 20, 2019

Great - as always! I took my car in for maintenance today, and it went as smoothly as everything does at this business. They were even done a couple of hours earlier tha More

by JW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Sep 23, 2019 -

Certified Benz & Beemer responded

Dear JW: We really appreciate you sharing your feedback with us, It's wonderful that the Service Department was able to complete their work well before you expected. We are grateful for your business as well as your recommendation of CBB to others. We hope to see you again in the future.

September 19, 2019

Mercedes Service Mike Miller is the best Service Manager I have ever dealt with. Communication was fantastic and the finished product was perfect Car was immaculate More

by Mmac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Sep 23, 2019 -

Certified Benz & Beemer responded

Dear Mmac: Thanks for taking the time to compliment the outstanding customer service that Mike has provided for you. We are glad that you had such a great experience with our Service Department. We certainly appreciate your business and look forward to being there for you in the future.

September 18, 2019

Stellar Always taken care of at B and B! Very grateful for their thorough work and attention to detail as well as their competitive prices. Reliable work. More

by Heidi215
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Sep 19, 2019 -

Certified Benz & Beemer responded

Dear Heidi215: We really appreciate your 5 Star review! We are happy that your appreciated our Service Department's competitive prices as well as our attention to detail. Thanks for the support and please let us know when we can provide you with another 5 Star experience in the future.

September 17, 2019

Michael Miller 5 Stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Michael Miller Continues to please with his continued commitment of excellence in customer service and car services. Always very informative and u More

by MWKPHX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Sep 17, 2019 -

Certified Benz & Beemer responded

Dear MWKPHX: Thanks so much for choosing CBB and for the 5 Star review. We appreciate that you took the time to share your compliments on Michael's outstanding customer service. We sincerely look forward to helping you again on your next visit.

September 17, 2019

Outstanding Michael always does an outstanding job. His follow up and service is top notch. If you are looking to work with someone that provides outstanding serv More

by Jazmyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Sep 18, 2019 -

Certified Benz & Beemer responded

Dear Jazmyn: Thanks so much for the 5 Star review! We are delighted that Michael always does such a great job for you. We are grateful for your continued patronage and look forward to providing you with another 5 Star experience on your next visit.

September 14, 2019

5-Star Customer Service from FRONT to BACK of house I cannot say enough good things about this Dealership & it’s Management Team!! I have now been working with them for about 4 years & have had two majo More

by JRM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve from Mechanics went above and beyond to get my car working again , Tyson Muse, Mike Miller
Sep 15, 2019 -

Certified Benz & Beemer responded

Dear JRM: What a wonderful review! Thanks for sharing your feedback with our customers and us. We are thrilled that you appreciate the efforts of Mike, Tyson, Mark and Steve in going above and beyond during this process. We are sincerely grateful for your business and are excited to hear that you will definitely be returning to CBB for your future vehicles as well. Please let us know when we can ever be of assistance to you again.

September 13, 2019

Quality service with no nonsense. Collin recently helped me with a brake service for my vehicle that I purchased at CBB. Collin was helpful in answering my questions and arranging my s More

by Patrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Sep 13, 2019 -

Certified Benz & Beemer responded

Dear Patrick: You are very welcome and thank you for choosing Certified Benz & Beemer to handle your service needs. We are glad that Collin was so helpful and that your service was performed in a timely manner. We look forward to providing you another 5 Star experience on your next visit.

September 11, 2019

Service I went to do my first service for my Mini Countryman, and everything was excellent service, nice lobby, and pretty clean everywhere. Thanks Collin for More

by Mario2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Sep 12, 2019 -

Certified Benz & Beemer responded

Dear Mario2019: Thanks so much for the 5 Star review! We are glad that Collin was so attentive and helpful. We appreciate your business and look forward to helping you again on your next visit.

September 09, 2019

Michael Miller is terrific!! Michael was extremely professional and personable. Patiently walked me through required work and anticipated time to complete Entire process was s More

by MW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2019 -

Certified Benz & Beemer responded

Dear MW: Thanks so much for taking the time to compliment the terrific customer service that Michael has provided for you in the Service Department. We are glad that he helped to make the process go so quick and easy. We appreciate your business and look forward to helping you again on your next visit.

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