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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,614 Reviews

1,614 Reviews of Certified Benz & Beemer - Service Center

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October 30, 2019

Collin was awesome. He kept in constant communication throughout the process. It took longer than expected, but it was out of his hands. Thank you. More

by Rebecca
Recommend Dealer
Yes
Employees Worked With
Jack Schneider and Tyson , Collin Moore
Oct 30, 2019 -

Certified Benz & Beemer responded

Dear Rebecaa: You are very welcome. We really appreciate you taking the time to compliment the excellent customer service that Collin provided for you. Thanks so much for choosing CBB for your service needs and please let us know when we can assist you again in the future.

October 30, 2019

Great service, car looked good. Need a part, that had to be ordered. The shuttle driver who provided a ride back to the shop, was great! More

by Carrie
Recommend Dealer
Yes
Employees Worked With
Mike Miller, Collin Moore
Oct 30, 2019 -

Certified Benz & Beemer responded

Dear Carrie: We are so happy to hear that you appreciated the great service you received on your car as well as the friendly concierge service. We certainly value your business and support so please let us know when we can help you again in the future.

October 26, 2019

Always professional and helpful! We’ve always had a great experience at this dealership and plan on buying our next car there and the one after that. Service department is great to wo More

by Great Job
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Oct 27, 2019 -

Certified Benz & Beemer responded

Dear Great Job: What a wonderful review! We really appreciate you taking the time to share about CBB's great customer service. Thanks so much for your support and we love hearing that you will be coming back again for both your Sales and Service needs.

October 25, 2019

Best Customer Service The whole process of getting service was easy and seamless. We will be purchasing all our Beemers through this dealership and have recommended them to More

by Mdens4d
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Oct 27, 2019 -

Certified Benz & Beemer responded

Dear Mdens4d: Thanks so much for the 5 Star review! We are thrilled to hear that you loved our customer service so much that you will be recommending CBB to others. We greatly appreciate your support and look forward to the pleasure of assisting you again in the future.

October 24, 2019

Service My service advisor Michael was on top of everything I needed to make my experience great. He kept me well informed of my vehicles status and made sure More

by None123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Oct 27, 2019 -

Certified Benz & Beemer responded

Dear Rodan: You are very welcome and thank you for sharing that Michael was so helpful with your recent visit to our Service Department. We really appreciate your business and are excited to hear that you intend to have Michael assist you again on your next visit.

October 21, 2019

Benz and Beemer Made what can be stressful and/or painful process easy and stress free. Great customer service and quality work. I will continue to be a customer a More

by Mmac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Oct 23, 2019 -

Certified Benz & Beemer responded

Dear Mmac: Thank you for choosing CBB and for sharing your feedback with us. It's great to hear about your excellent experience with our Service Department. We would love for you to continue to be our customer. Please let us know when we can provide you with another 5 Star experience in the future.

October 20, 2019

great communication My service advisor, Collin, was easy to work with and just plain nice. Got my car in, got me where I needed to be and called when my car was ready. More

by alpinab6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Oct 22, 2019 -

Certified Benz & Beemer responded

Dear alpinab6: Thanks so much for the 5 Star review! We are happy to hear that Collin was so friendly and helpful with your recent visit to our Service Department. We sincerely appreciate your business and look forward to helping you again in the future.

October 18, 2019

Top notch service Service manager Jason was knowledgeable, friendly, helpful and professional. I appreciate that he stayed in communication with me. My car was serviced More

by TG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
Oct 18, 2019 -

Certified Benz & Beemer responded

Dear TG: Thanks so much for the 5 Star review! We are delighted that Jason helped to make your service visit a top notch experience. We sincerely appreciate your business and look forward to helping you again on your next visit.

October 17, 2019

Maintenance service Michael was very helpful and nice to work with, if all your agents are like him I will be happy to continue doing business with you guys More

by Carlos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Oct 17, 2019 -

Certified Benz & Beemer responded

Dear Carlos: We are so grateful for the 5 Star review! Thanks for sharing that Mike was so helpful too. We appreciate your patronage and look forward to assisting you again on your next visit.

October 16, 2019

Great as usual Mike Miller was excellent as usual. Always a pleasure to go to the dealership especially to look at my new car. Donuts would be nice in the lounge. More

by LeboPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller, Mark Demendoza
Oct 16, 2019 -

Certified Benz & Beemer responded

Dear LeboPA: Thanks so much for your 5 Star review! It's great that Mike is so helpful and provides excellent service. We really appreciate your continued patronage and look forward to being there for you in the future. While we do occasionally have donuts in our lounge, we have taken your comment under consideration for the future.

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