Certified Benz & Beemer - Service Center
Scottsdale, AZ
1,614 Reviews of Certified Benz & Beemer - Service Center
Top Notch Making an appt for service was easy, my car was serviced & ready to go in less time than quoted...a huge plus! I’m extremely happy with Benz and Beem Making an appt for service was easy, my car was serviced & ready to go in less time than quoted...a huge plus! I’m extremely happy with Benz and Beemers & their entire staff! Collin even got my Bluetooth working again so I can listen to my music and for that I am very grateful!! More
Took over 2 1/2 hrs for just and oil change that was scheduled. Limited check in to inform me that it’s taking longer than usual. Math was incorrect using your coupon but was fixed. Staff was very fri scheduled. Limited check in to inform me that it’s taking longer than usual. Math was incorrect using your coupon but was fixed. Staff was very friendly especially Tim from sales and the front desk person. Nice waiting area and great autos to see while I waited. More
In a world where customer service is a dying art, I hope you have the chance to experience Certified Benz & Beemer. Since buying my car from CBB three years ago, I have been impressed with the thorough and you have the chance to experience Certified Benz & Beemer. Since buying my car from CBB three years ago, I have been impressed with the thorough and professional level of service for routine maintenance. But it wasn't until my car had a mechanical issue recently that I realized how truly excellent they are. Collin Moore pulled out all the stops to return my car to 100%. But more importantly, I drove away knowing that I mattered...a rare feeling in a world where most businesses just say, "NEXT!" More
Excellent job by the benz and Beemer service team. They kept us informed about the repair needed and helped us reduce our costs as well. An easy team to work with. kept us informed about the repair needed and helped us reduce our costs as well. An easy team to work with. More
Vehicle Service & Warranty Claim I have been a regular customer of the Certified Benz & Beemer Service Department since purchasing our 2011 Infiniti G37 in February 2018. Their servic I have been a regular customer of the Certified Benz & Beemer Service Department since purchasing our 2011 Infiniti G37 in February 2018. Their service depatment continues to go above and beyond to ensure quality workmanship and customer satifaction. Chris Williams (Service Advisor) was a pleasure to deal with and handled our repair with a very high level of professionalism and customer commitment. I have no hesitation in recommending Certified Benz & Beermer to anyone looking for honest and quality service or a new vehicle. More
Pleasant Experience I took my wife's 2015 MB C300 in for service and it was finished on time as promised. The waiting area was clean and comfortable. The vehicle was wa I took my wife's 2015 MB C300 in for service and it was finished on time as promised. The waiting area was clean and comfortable. The vehicle was washed and looked like new when I picked it up. I'd highly recommend this dealership to others looking for a place to service their vehicle. More
I obtain my service at Ben's and Beemer because I know Colin will always do a great job taking care of my vehicle and I trust his recomendations. Colin will always do a great job taking care of my vehicle and I trust his recomendations. More
First time service at Certified Benz & Beemer I was favorably impressed by this dealership. Chris Williams, my service advisor, was friendly and knowledgeable. He kept me informed and provided g I was favorably impressed by this dealership. Chris Williams, my service advisor, was friendly and knowledgeable. He kept me informed and provided great customer service. Several people greeted me as I walked through the showroom. Delbert Stansberry More
Always great!!! I just want to say how great Collin is in service!!! He is s professional and wonderful to work with!! Thanks Collin for making buying a car so fun! I just want to say how great Collin is in service!!! He is s professional and wonderful to work with!! Thanks Collin for making buying a car so fun! More
The dealership would not honor the extended warranty that I bought from them. They had my car for 3 days before they told me that I needed to take it to another dealership because they would not work on my I bought from them. They had my car for 3 days before they told me that I needed to take it to another dealership because they would not work on my car. More