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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,613 Reviews
Call Service Center (888) 553-7071

1,613 Reviews of Certified Benz & Beemer - Service Center

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November 22, 2024

I’ve worked with Brian many times and he’s always extremely helpful, transparent and straight forward. More

by Brenten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Report | Print
Nov 25, 2024 -

Certified Benz & Beemer responded

Dear Brenten: We love to hear from our repeat customers! Thanks for sharing how friendly and helpful Bryan is in our Service Department. We are grateful for your continued support and look forward to being there for you to assist with your future automotive needs.

November 21, 2024

Service is not cheap but it is excellent. My service advisor communicates well and the video of the car is greatly appreciated. More

by jedmoore1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Report | Print
Nov 21, 2024 -

Certified Benz & Beemer responded

Dear jedmoore1: Thanks for your 5 Star review! We are glad that you found the work performed by our Service Department to be excellent. Your kind words and support are greatly appreciated. Please let us know when we can ever assist you again.

November 20, 2024

My first experience with the service department was excellent. My appointment was for an oil change but I every faith that when I need more in-depth service, I guy will be handled with knowledge and p More

by Dawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Report | Print
Nov 21, 2024 -

Certified Benz & Beemer responded

Dear Dawn: Thanks so much for letting our customers know about your 5 Star experience with our Service Department. We are grateful for the opportunity to serve you and look forward to being there for you in the future.

November 15, 2024

Great place, Bryan was extremely proficient and helpful with the service and warranty on my GLE amg. More

by Marc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Report | Print
Nov 17, 2024 -

Certified Benz & Beemer responded

Dear Marc: Thanks so much for the 5 Star review! We are glad that you appreciated Bryan's friendly and helpful customer service. We are grateful for your business and look forward to being there for you in the future.

November 15, 2024

Took my car in for service for warranty claim through a third party after getting a fake diagnostic from another company and waiting over four weeks for work ti get completed. I Was greeted on the phone wi More

by rondye1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Report | Print
Nov 17, 2024 -

Certified Benz & Beemer responded

Dear rondye1: On behalf of Bryan and CBB, you are very welcome! Thanks so much for sharing your compliments of Bryan's integrity and outstanding customer service. He is a valuable member of our team, and we will be sure to share your comments with him. We are grateful for your high praise and support. We look forward to the pleasure of assisting you again in the future.

November 15, 2024

They were amazing. Gave me a free service because of a misunderstanding and a ride.Wow! More

by Gdogvc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2024 -

Certified Benz & Beemer responded

Dear Gdogvc: We are glad that you appreciated out amazing customer service! Thanks so much for your kind words and support. Please let us know when we can ever assist you again.

November 14, 2024

They have a friendly staff that accomodates all of your needs in an efficient manner. More

by karim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Report | Print
Nov 17, 2024 -

Certified Benz & Beemer responded

Dear karim: We really appreciate the opportunity to work with you in our Service Department. Thanks so much for your kind words and support. Please let us know when we can provide you with another 5 Star experience in the future.

November 07, 2024

I was very grateful for the immediate emergency service appointment. Also, the service advisor was thorough and cordial. Thank you More

by Joan.chapek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 08, 2024 -

Certified Benz & Beemer responded

Deaer Joan: You are very welcome and thank you for your 5 Star review! We are glad that we could provide you with the emergency assistance that you needed. We are grateful for your business and look forward to being there for you in the future.

November 01, 2024

Great service! Marcus was excellent! He explained everything and he got my vehicle serviced as timely as it was possible. More

by Treasure6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 03, 2024 -

Certified Benz & Beemer responded

Dear Treasure6: We are happy to hear that Marcus was so friendly and helpful with your recent visit to our Service Department. Thanks so much for giving CBB the opportunity to serve you. Please let us know when we can assist you again in the future.

October 31, 2024

The service department is excellent and Marcus took very good care of me. I would never take my car anywhere else. More

by karenvizer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2024 -

Certified Benz & Beemer responded

Dear karenvizer: What a wonderful review! We are delighted that Marcus helped your recent visit to our Service Department to be such a good one. We are grateful for your business and excited that you intend to return again in the future.

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