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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,614 Reviews

1,614 Reviews of Certified Benz & Beemer - Service Center

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January 09, 2020

Collin took care of my vehicle ,and he took care of me. He was courteous, and he kept me updated throughout the process with timely phone calls. More

by carp
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Jan 10, 2020 -

Certified Benz & Beemer responded

Dear Carp: We really appreciate your 5 Star review and for sharing how well Collin took car of you and your vehicle on your recent visit. Thanks for choosing CBB and please let us know when we can be of assistance to you again in the future.

January 09, 2020

Great service, Chrish Williams answered all questions. Easy to set up drop off and pick up time. On time shuttle pick up service. Great job More

by Mcp
Recommend Dealer
Yes
Employees Worked With
Chrish Williams
Jan 10, 2020 -

Certified Benz & Beemer responded

Dear Mcp: Thanks for taking the time to share your compliments of the excellent service provided by Chris. We are glad that he did such a good job coordinating your visit to our Service Department. We value your business and hope to have the pleasure of assisting you again.

January 09, 2020

Glad I have a reliable place to bring my car to get serviced! Mini coops are difficult to deal with so I’m glad I found a dealership I can trust. More

by Mjmilstead
Recommend Dealer
Yes
Employees Worked With
Tyson Muse
Jan 10, 2020 -

Certified Benz & Beemer responded

Dear Mjmilstead: We really appreciate you letting our customers about how well your Mini Cooper was serviced at CBB. Thanks so much for your business and your kind review. We look forward to providing you with another 5 Star experience on your next visit.

January 08, 2020

Collin and the team were exceptional. They were able to fit me in for my service B and we’re upfront about work that was performed prior to me purchasing the vehicle that would not need to be accomplished More

by TAltamuro
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Jan 10, 2020 -

Certified Benz & Beemer responded

Dear TAltamuro: Thanks so much for the 5 Star review! We are glad that Collin and the CBB team took such good care of you. We are grateful for your business and hope to have the pleasure of working with you again.

January 04, 2020

The best sales staff and service Department and overall Customer care!! I’ve been buying cars for over 30 years, and this by far is the best experience I have been a part of! More

by barryking0909
Recommend Dealer
Yes
Employees Worked With
Chris in service!, Collin Moore, Brandon Schneider, Ricky Carter
Jan 06, 2020 -

Certified Benz & Beemer responded

Dear Barryking0909: We LOVE your review! It is our mission at CBB to provide our customers with the best car buying experience that they have ever had so it's great to hear that, with your 30 years of experience buying cars, we were able to accomplish that with you. We appreciate your support and look forward to working with you again in the future.

January 03, 2020

Kudos to Morgan McLeod In service who help me with a flat when I pulled into the dealership. New appreciation for this dealership positive and warm reception even though I was not car shopping today but will More

by john.skalandis
Recommend Dealer
Yes
Employees Worked With
Morgan McLeod in Service.
Jan 06, 2020 -

Certified Benz & Beemer responded

Dear John: Thanks for taking the time to compliment the customer service that Morgan provided for you. We are glad that he was so helpful with your situation. We appreciate the opportunity to help you and look forward to helping you again, whether with service or when you are in the market for your next vehicle.

January 01, 2020

service advisor was very nice...had an oil change as it was my last free one..car was also washed...looked good..there was a problem with billing as it should've been free..Chris rectified the problem and More

by Mike
Recommend Dealer
Yes
Employees Worked With
Chris Williams
Jan 02, 2020 -

Certified Benz & Beemer responded

Dear Mike: We strive to provide our customers with outstanding service and appreciate your feedback concerning your experience. We are glad that Chris could correct the issue as well. We are grateful for your business and look forward to providing you with another 5 Star experience on your next visit. Happy New Year!

December 31, 2019

Received great service when taking in our Jeep Grand Cherokee for an oil change and tire rotation, easy to schedule and received good service and ready when promised. Very pleased. More

by spurs1
Recommend Dealer
Yes
Employees Worked With
Chris in service
Dec 31, 2019 -

Certified Benz & Beemer responded

Dear spurs1: Thanks so much for the 5 Star review! We are glad that Chris was so helpful with the process. We value your business and look forward to providing the same level of service on your next visit. Happy New Year!

December 30, 2019

Good Experience So far the experience at the dealership has been great, when we bought the car and now with the service department. Hope they keep up with the level o More

by Hemant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Dec 31, 2019 -

Certified Benz & Beemer responded

Dear Hemant: We appreciate you sharing about your good experience with both our Sales and Service Departments. Thanks so much for choosing CBB and please let us know when we can assist you again in the future. Happy New Year!

December 27, 2019

Collin Took my car and found me a loaner and got my car back to me before I had to leave town for the holidays. More importantly he worked with me to figure out ways to reduce costs to fix an older car. Ex More

by JA
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Dec 29, 2019 -

Certified Benz & Beemer responded

Dear JA: Thanks for sharing your compliments of Collin's excellent customer service in our Service Department. We are delighted that he was able to work with you so you could leave town for the holidays, We really appreciate your support and look forward to providing you with another 5 Star experience on your next visit. Happy New Year!

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