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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,616 Reviews

1,616 Reviews of Certified Benz & Beemer - Service Center

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February 26, 2020

Collin always provides top notch service. His honesty and great customer service is why I continue to bring both my Mercedes here for service. I know I will always be treated well. More

by royal
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Feb 27, 2020 -

Certified Benz & Beemer responded

Dear Royal: We really appreciate you taking the time to let our customers know about Collin's top notch customers service. We are glad that you trust our Service Department to take good care of your vehicle. Thanks so much for the continued support and we look forward to being there to assist you with your future automotive needs.

February 24, 2020

They're always great here, took a little longer than expected but the job was done correctly and they're always very welcoming which I appreciate. More

by d.garcia518
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
Feb 24, 2020 -

Certified Benz & Beemer responded

Dear d.garcia518: We really appreciate your 5 Star review! We are glad that you like our comfortable environment and that you received great customer service. Thanks so much for your patronage and we look forward to providing an even better experience on your next visit.

February 24, 2020

Collin was polite and friendly. He arranged a ride to work and dropped off my car at work. He gave me an estimate of what service to expect soon. More

by cbbfan
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Feb 26, 2020 -

Certified Benz & Beemer responded

Dear cbbfan: Thanks so much for the 5 Star review! We are happy to hear that Collin was so friendly and helpful with your recent visit to our Service Department. We are grateful for your support and look forward to providing you with a similar experience on your next visit.

February 23, 2020

Rich was great, easy to schedule, Also informed me of Rich was great, easy to schedule, Also informed me of recommended services. Did not give the hard up sell on unneeded services which most consumers More

by Macdaddy
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
Feb 23, 2020 -

Certified Benz & Beemer responded

Dear MacDaddy: Thanks so much for the 5 Star review. We are delighted that Rich was so easy to work with and was so helpful as well. We certainly appreciate your business and look forward to helping you again on your next visit.

February 22, 2020

Rich was awesome goes above and beyond. He was prompt in calling me and letting me know the status. Liked the service I received. Thank you Rich More

by boyapaty
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
Feb 22, 2020 -

Certified Benz & Beemer responded

Dear boypaty: You are very welcome and thank you for the 5 Star review! It's great to hear that Rich went above and beyond to make your visit to our Service Department such a good one. We are grateful for your support and look forward to providing you with a similar experience on your next visit.

February 21, 2020

You guys are phenomenal! This was my first time having my vehicle serviced and the experience was quick and your staff is very accommodating and helpful. More

by Dgonzalez
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
Feb 21, 2020 -

Certified Benz & Beemer responded

Dear Dgonzalez: Wow!1 Thanks so much for letting our customers know about the phenomenal treatment you received from our Service Department. We really appreciate your business and your kind words. Please do not hesitate to let us know when we can assist you again.

February 20, 2020

Good sevice overall. Had some issues with timing and getting the car back when I expected but they do a great job overall and keep up with you on communication More

by pacemanjdv2015
Recommend Dealer
Yes
Employees Worked With
Chris Williams
Feb 21, 2020 -

Certified Benz & Beemer responded

Dear pacemanjdv2015: We appreciate you taking your time to share your feedback with us. We will share with our Service Department your comments on the communication issues you raised in order to improve our process. Thanks so much for your business and we will aim to provide you with a full 5 Star experience on your next visit.

February 20, 2020

The dealership is very professional and offers clean and competive pricing on high end used cars. I am also pleased with the quality of its service department More

by Richard
Recommend Dealer
Yes
Employees Worked With
Chris Williams
Feb 21, 2020 -

Certified Benz & Beemer responded

Dear Richard: Thanks so much for your wonderful review! We are glad that you liked our dealership and were especially impressed with our Service Department. We are grateful for your support and hope to have the pleasure of working with you again.

February 19, 2020

I got my car from this Dealer and we got a very nice service! Also, I brought my car keys to fix and I got a very nice and fast service even without a appointment! More

by Maxidull
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
Feb 20, 2020 -

Certified Benz & Beemer responded

Dear Maxidull: We are so glad that we were able to take care of your issues and service your car without an appointment. Thanks so much for giving CBB the opportunity to assist you. Please let us know when we can help you again in the future.

February 19, 2020

A pleasure dealing with Rich, exceeded expectations. Everything was done as outlined when I scheduled the appointment. I was charged exactly what I was quoted. More

by Steve
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
Feb 20, 2020 -

Certified Benz & Beemer responded

Dear Steve: Thanks so much for the 5 Star review! It's great to hear that Rich helped to exceed your expectations. We really appreciate your business and look forward to providing you with a similar experience on your next visit.

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