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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,566 Reviews

1,566 Reviews of Certified Benz & Beemer - Service Center

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June 19, 2020

Morgan hooked me up. Amazing tint job and also brought my car back to me i was to sick to bring back the loaner. 5 star customer service. More

by Ericiles76
Recommend Dealer
Yes
Employees Worked With
Morgan McLeod
June 18, 2020

Service is always great with no issues - even in my classic BMW cars. Collin (Service Manager) is very helpful and quick with statuses and information. Thanks. More

by Lakers32K
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Jun 18, 2020 -

Certified Benz & Beemer responded

Dear Lakers32K: You are welcome and thanks so much for your continued support! We really appreciate hearing that you always get great customer service with Collin on your visits to our Service Department. We look forward to being there to assist you with your future automotive needs.

June 17, 2020

Although I bought my car at Benz and Beemer 3 years ago this was the first time I used their service department. I would highly recommend it to anyone. My experience was top rate and my service consultant More

by Kfega4
Recommend Dealer
Yes
Employees Worked With
Morgan McLeod
Jun 18, 2020 -

Certified Benz & Beemer responded

Dear Kfega4: We certainly appreciate you taking the time to let our customers know about the 5 Star treatment that you received from our Service Department! It's great to hear that Morgan helped to make it was worth the 2 hour drive from Sedona to have your vehicle serviced at CBB. We sincerely are grateful for your continued patronage and look forward to being there for you in the future.

June 15, 2020

Working with Collin was such a pleasure. He was extremely professional by answering all of my questions and providing me with exceptional work on my vehicle. More

by JennData
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Jun 15, 2020 -

Certified Benz & Beemer responded

Dear JennData: Thanks so much for sharing about your pleasurable experience working with Collin and our Service Department. We are delighted that everything went well. We are grateful for your business and look forward to providing you with another 5 Star experience on your next visit.

June 13, 2020

Visited for routine oil change and vehicle inspection service at 24K miles on BMW X3. All personnel courteous and attentive. They predicted 1.5 hours to complete the service along with a car wash so I de More

by Jack
Recommend Dealer
Yes
Employees Worked With
Janet - receptionist 5 stars, Rich Roberts
Jun 14, 2020 -

Certified Benz & Beemer responded

Dear Jack: We appreciate that you shared your feedback with us! We are sorry that we missed the mark on the time estimate for your service but are glad that you appreciated that we went the extra mile for you. Thanks so much for giving CBB the opportunity to earn your business and we look forward to providing you with a full 5 Star experience on your next visit.

June 12, 2020

Great company overall. When there were issues we worked it out perfectly. I definitely recommend to others. They have the best prices for foreign cars, and the best prices to service them. More

by aprilborum
Recommend Dealer
Yes
Employees Worked With
Andy Manahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morgan McLeod
Jun 14, 2020 -

Certified Benz & Beemer responded

Dear aprilborum: We really appreciate your sharing your feedback with us! We are delighted that you liked our wonderful prices both in Sales and with our Service Department. Thanks so much for your support and we appreciate your recommendation of CBB to others. Please let us know when we can ever assist you again in the future.

June 04, 2020

As always my service advisor Collin Moore was great! I also have to send a shout out to my shuttle driver Tom, he is fantastic!!! I have had a great experience here since the day I bought my vehicle. Th More

by Nevibest
Recommend Dealer
Yes
Employees Worked With
Tom ( shuttle Driver) 5 stars, Collin Moore
Jun 04, 2020 -

Certified Benz & Beemer responded

Dear Nevibest: You are very welcome and thanks so much for your 5 Star review! We are delighted that Collin and Tom's customer service was fantastic. We are grateful for your continued patronage and look forward to being there for you in the future.

June 04, 2020

Fast, efficient, and friendly. Only thing was the courtesy rental was not equivalent to my vehicle. The rental was a car one would give to the kids/teenagers to drive. Not everything worked, and insi More

by Jordanballers
Recommend Dealer
Yes
Employees Worked With
Travis Woodyard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Ede
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyson Muse, Collin Moore, Morgan McLeod, Rich Roberts
Jun 05, 2020 -

Certified Benz & Beemer responded

Dear Jordanballers: We appreciate that you took the time to share your feedback with us. We are happy that you appreciated the fast and friendly customer service from our Service Department. We will be sure to share with our management team the comments that you had concerning the loaner vehicle in an attempt to better improve our services. Thanks so much for your patronage and we look forward to helping you again on your next visit.

June 02, 2020

I really appreciate what Colon has to offer especially during these times, I know i can count on Colin to provide what i need and more. Thank you! More

by mdonnelly19
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Jun 02, 2020 -

Certified Benz & Beemer responded

Dear mdonelly19: You are welcome and thanks so much for the 5 Star review! We are happy that Collin was so friendly and helpful. We appreciate your support and look forward to being there for you in the future.

May 29, 2020

Collin was really helpful. Gave text updates on progress Collin was really helpful. Gave text updates on progress of my car repair. Super friendly, honest and detailed about what my car needed and how to do More

by rachelnicoleflynn
Recommend Dealer
Yes
Employees Worked With
Collin Moore
May 30, 2020 -

Certified Benz & Beemer responded

Dear rachelnicoleflynn: We are thankful for your 5 Star review! It's great to hear that Collin was so friendly and helpful with your recent visit to our Service Department. Thanks so much for your continued patronage and we look forward to being there for you in the future.

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