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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,578 Reviews
Call Service Center (888) 553-7071

1,578 Reviews of Certified Benz & Beemer - Service Center

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October 13, 2024

Great service, professional environment, very efficient, Bryan service advisor a great guy. I would recommend. More

by Duranmando89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2024 -

Certified Benz & Beemer responded

Dear Durnamando89: We really appreciate you sharing about the great customer service you received from Bryan and our Service Department. We really appreciate your support as well as your recommendation of CBB to others. Please let us know when we can ever assist you again.

October 11, 2024

I decided to take a chance on Certified Benz & Beemer after living in Phoenix for 6 years, and I am so happy I did! Travis and Brian were so resourceful and made sure that I got the best parts for my VW More

by Shanan Gene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Woodyard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2024 -

Certified Benz & Beemer responded

Dear Shanah: We really appreciate your 5 Star review! Thanks so much for letting our customers know how well you were treated in our Service Department! We are glad that Bryan and Travis were so quick and helpful. We are grateful for your business and excited that you will be returning again in the future.

October 10, 2024

Had my X5 serviced and brake fluid flushed. Everything was performed on-time and personal service was very solid. More

by Jay W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2024 -

Certified Benz & Beemer responded

Dear Jay: Thanks for sharing your positive feedback with your recent servicing of your BMW with our Service Department. We really appreciate the opportunity to serve you and look forward to being there for you in the future.

October 09, 2024

Good people. Good work. Good price.. I will use them for all my auto repairs. More

by mcconahay.mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2024 -

Certified Benz & Beemer responded

Dear mcconahay.mike: Your review is more than Good! We really appreciate you sharing your positive feedback regarding Bryan and our Service Department. Thanks for your business and we look forward to being there for you in the future.

October 06, 2024

Bryan was fantastic! He listened to my concerns, diligently researched the issue, walked me through solutions, and even washed my car! He gave me exemplary customer servi More

by Apryljames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Ede
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 06, 2024 -

Certified Benz & Beemer responded

Dear Apryljames: On behalf of Bryan and CBB, you are very welcome! Thanks so much for sharing how well Bryan listened and helped to find the solutions to your car's problems. We are every so grateful for customers like yourself. Please let us know when we can ever assist you again in the future.

September 27, 2024

People make a difference in customer service and Bryan Sullivan is one of the Good Guys! More

by hoot.crisp0b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2024 -

Certified Benz & Beemer responded

Dear Chris: We agree! Bryan is definitely one of the GOOD GUYS! Thanks for taking the time to share your positive feedback with us! We are grateful for your business and look forward to being there for you in the future.

September 26, 2024

Bryan Sullivan was very attentive, caring, and communicated in detail any/all updates at least twice daily until my vehicle was completely serviced! Very appreciative of CBB! More

by Robinchanto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2024 -

Certified Benz & Beemer responded

Dear Robinchanto: We also appreciate you taking the time to let our customers know how attentive Bryan was in our Service Department. Thanks so much for your kind words and support. We look forward to the pleasure of serving you again in the future.

September 22, 2024

Always a great experience . Bryan is fantastic - loaner car is always ready and my car looks great when I pick it up! will continue to use Benz & Beemer for all my service needs. More

by Kristen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2024 -

Certified Benz & Beemer responded

Dear Kristen: We really appreciate you sharing how well Bryan treats you in our Service Department! Your continued faith and confidence in our work means so much to us. We look forward to being there for you to assist with all of your future automotive needs

September 21, 2024

Great service! !! Honesty, Bryan Sullivan is knowledgeable and not trying to upsale. I will be back for service and give a referral to my friend who owns a BMW. Als More

by sizemoremaria12
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joslyn
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Sep 22, 2024 -

Certified Benz & Beemer responded

Dear sizemoremaria12: We love hearing how well you were treated by Bryan and Jocelyn in our Service Department. Thanks for your business and we are happy that you intend to return again. We look forward to providing you with another 5 Star experience when you do.

September 21, 2024

We purchased a GLA 250 MB for our son and 2 years later, it’s been a great vehicle. The buying experience was smooth and the interaction with Brian Sullivan, Service Director, was awesome. Brian was pro More

by CharmingCJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2024 -

Certified Benz & Beemer responded

Dear ChramingCJ: We really love your 5 Star review! Thanks for sharing your compliments of Bryan's awesome customer service in our Service Department. Your high praise and support mean so much to us. Please do not hesitate to let us know when we can ever assist you again.

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