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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,563 Reviews
Call Service Center (888) 553-7071

1,563 Reviews of Certified Benz & Beemer - Service Center

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September 04, 2024

Sales and service staff are always great to work with. Have purchased and serviced our last 4 vehicles with CBB and couldn’t be more satisfied with the car buying experience. More

by Dano6886
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Manahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Gaetke, Jared Dragon
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Sep 05, 2024 -

Certified Benz & Beemer responded

Dear Dano6886: Thanks so much for being such a loyal customer! We are glad that you have received 5 Star customer service from both our Sales and Service Departments. We really appreciate your continued trust in our work and look forward to being there for you to assist with all of your future automotive needs.

September 03, 2024

Wonderful company and team of employees. I have purchased 2 vehicles from this dealership and will continue to use their services for many years. More

by Miley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2024 -

Certified Benz & Beemer responded

Dear Miley: We love to hear from our repeat customers! Thanks so much for continuing to do business with our Service Department. It's great to hear that you are also providing you with 5 Star customer service. We look forward to being there for you to assist with all of your future automotive needs.

September 03, 2024

Marcus was so sweet and helpful when I needed my oil change, he made the process so simple and took very good care of me! More

by adessaenvy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 03, 2024 -

Certified Benz & Beemer responded

Dear Adessaenvy: Thanks so much for your 5 Star review! We are delighted that Marcus was so friendly and helpful in our Service Department. We really appreciate your business and look forward to being there for you in the future.

September 03, 2024

I always get Amazing Service regardless of which car I bring in. Everyone is always eager to give me the best possible service. Thank you Certified Benz & Beemer for everything you do!!! More

by cyurkovich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Ede
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Schneider
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Sep 04, 2024 -

Certified Benz & Beemer responded

Dear cyurkovich: You are very welcome and thank you for being such a loyal customer! We really appreciate your kind words about our Service Department. We look forward to being there for you to assist with all of your future automotive needs.

September 02, 2024

Customer service is great. Information is presented before any work is done. Mechanics do an awesome job. Pricey but they get the job done in a timely manner. More

by gregrice991
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 02, 2024 -

Certified Benz & Beemer responded

Dear gregrice991: We are delighted that Bryan and the CBB Service Department provided you with 5 Star customer service. Thanks so much for giving CBB the opportunity to serve you. Please let us know when we can ever assist you again in the future.

September 01, 2024

Punctual, friendly, helpful . Clean, nice, great video of what they did to my car. Washed it too More

by kmwlostpond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 02, 2024 -

Certified Benz & Beemer responded

Dear kmwlostpond: Thanks for sharing your very positive feedback for our Service Department. We are grateful for your business and look forward to being there for you in the future.

August 31, 2024

My wife’s ML 350 steering just ceased as she was driving in the vicinity of the dealership. She drove in and they were able to diagnose that the tensioner was broken and caused the battery to go flat as the More

by musagore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 02, 2024 -

Certified Benz & Beemer responded

Dear musagore: We really appreciate you sharing about your recent experience working with Marcus and our Service Department. We are delighted that we could help you with the problems that arose near our dealership. Your positive feedback means a lot to us, and we look forward to assisting you with all of your future automotive needs.

August 31, 2024

Andy was very helpful by taking his time to work out the deal , purchasing the car from a different state it went very smoothly. More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Manahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 02, 2024 -

Certified Benz & Beemer responded

Dear Tony: We love to hear from our out-of-state customers! Thanks for sharing how easy Andy helped to make your BMW purchase. We really appreciate the opportunity to work with you and look forward to assisting you again in the future.

August 28, 2024

A fantastic experience with start to finish working with Benz & Beemer Scottsdale.They were communicative,friendly and helpful. Thank you! More

by stefananairina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 29, 2024 -

Certified Benz & Beemer responded

Dear stefananairinia: You are most certainly welcome and thank you for letting our customers know about your fantastic car buying experience! We are glad that you found our staff to be so friendly and helpful. Your very kind words and support are greatly appreciated. We look forward to being there for you to assist with all of your future automotive needs.

August 27, 2024

Heather in service was very helpful. She explained the work being done to myself and my husband for our daughters vehicle. She updated us daily on completion and the amount we were spen More

by kathyanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Gaetke
Report | Print
Aug 28, 2024 -

Certified Benz & Beemer responded

Dear kathyanne: We really appreciate you taking the time to share how well you were treated by Heather in our Service Department. Thanks so much for giving CBB the opportunity to earn your business and we look forward to providing you with another 5 Star experience on your next visit.

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