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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,623 Reviews

1,623 Reviews of Certified Benz & Beemer - Service Center

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September 29, 2020

Morgan in service is very helpful and a great communicator! We really appreciate the high level of customer service! All of the staff are extremely professional and kind! More

by megk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morgan McLeod
Sep 30, 2020 -

Certified Benz & Beemer responded

Dear megk: Out top priority is customer satisfaction and your kind feedback regarding Morgan reaffirms our efforts at providing our customers with excellent service. We are grateful for you selecting CBB for your automotive needs. We look forward to being there for you in the future.

September 29, 2020

As soon as we pulled up we were attended. Very relaxed service department. Did a great job on our car cleaning and service. We will return. More

by Jdpeters454
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan McLeod
Sep 30, 2020 -

Certified Benz & Beemer responded

Dear Jdpeters454: We are thankful for your 5 Star review! We are happy to hear that you were well taken care of in our Service Department. Thanks so much for your business and we look forward to providing you with another high quality experience when you return.

September 28, 2020

My Husband and I recently purchased two cars here and from sales, to finance to service, the customer service has been outstanding! When I dropped my car off in service, Rich was there with a smiling fac More

by Shandan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
Sep 29, 2020 -

Certified Benz & Beemer responded

Dear Shandan: We couldn't be more pleased to read about your recent dual purchases and how well you were treated. It makes our day to hear that the Sales, Finance and Service departments each provided both of you with 5 Star customer service. Thanks you for your wonderful kind words and support. We sincerely look forward to being there to assist your husband and you with all of your future automotive needs.

September 27, 2020

Great communication and explanations. Work was done on time, car was cleaned as well. Additional service was recommended but service Mgr was not pushy in getting it done immediately. More

by Doug Anson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Sep 29, 2020 -

Certified Benz & Beemer responded

Dear Doug: We are glad that that you had such a good experience with your recent visit to our Service Department. We appreciate your kind words and support. Please do not hesitate to let us know when we can assist you again in the future.

September 26, 2020

Collin always gets me in promptly and get my car done ASAP great service advisor would definitely recommend, makes getting my service done for my car easy More

by Kirst
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Sep 28, 2020 -

Certified Benz & Beemer responded

Dear Kirst: Thanks so much for your 5 Star review! We are glad that Collin always is so helpful with your visits to our Service Department. We are grateful for your continued patronage and look forward to being there to assist you again in the future.

September 26, 2020

Rich was great to work with! He did not pressure me into making any decisions and explained clearly what work needed to be done on my car. More

by Angel3148
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
Sep 28, 2020 -

Certified Benz & Beemer responded

Dear Angel3148: We are delighted to hear that Rich was so helpful with your recent visit to our Service Department. We are glad that everything was explained for you without any pressure. Thanks so much for choosing CBB and look forward to providing you with another 5 Star experience on your next visit.

September 24, 2020

Great staff and service here. Collin was able to help with the issue I had and got me in and out quickly without any inconvenience. More

by Ben
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Sep 25, 2020 -

Certified Benz & Beemer responded

Dear Ben: Thanks for taking the time to let our customers know about our great staff and customer service. We really appreciate your patronage. Please let us know when we can deliver another 5 Star experience for you in the future.

September 24, 2020

Customer service is always a plus for me and they exceeded my expectations. Service was fast and done properly and everything that was asked was completed. More

by lboyce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan McLeod
Sep 25, 2020 -

Certified Benz & Beemer responded

Dear iboyce: We love hearing that Morgan went above and beyond your expectations! Thanks so much for the kind words and support. We hope to have the pleasure of helping you again in the future.

September 24, 2020

Morgan’s customer service is outstanding! He goes out of his way to communicate and explain in detail to make sure my service needs are taken care of! More

by Tina F.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan McLeod
Sep 25, 2020 -

Certified Benz & Beemer responded

Dear Tina: Thanks so much for sharing your compliments on Morgan's outstanding customer service. We are grateful for your business and hope to have the opportunity to provide you with another high quality experience in the future.

September 23, 2020

Collin and Rich were very professional and helpful. My wife and I have always been treated promptly and by a friendly staff at Certified benz and Bemmer. Thank you for taking care of our cars!! More

by Erichale2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore, Morgan McLeod, Rich Roberts
Sep 24, 2020 -

Certified Benz & Beemer responded

Dear Erichale2010: You are most welcome and thanks for letting us know how well that both Collin and Rich were helpful with your most recent visit to our Service Department. We sincerely appreciate your continued patronage and look forward to being there to assist you and your wife with all of your future automotive needs.

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