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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,623 Reviews

1,623 Reviews of Certified Benz & Beemer - Service Center

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October 15, 2020

They were very efficient, provided shuttle service and completed my request in a favorable amount of time. The staff member Colin Moore was amazing and was efficient and friendly. I felt they cared about More

by TSM2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Oct 16, 2020 -

Certified Benz & Beemer responded

Dear TSM2018: We are so happy that you liked the 5 Star service that you received from Collin and our Service Department. It's nice that you appreciated the shuttle service too. We are thankful for your patronage and look forward to being there to assist you with your future automotive needs.

October 15, 2020

Colin was great to work with and completely transparent with the repairs needed. Excellent care with the car and I was in and out with my car. Thank you for fixing the blower motor and I’ll be back for r More

by MDC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson Muse, Collin Moore
Oct 16, 2020 -

Certified Benz & Beemer responded

Dear MDC: Thanks so much for the 5 Star review! We couldn't be more pleased to hear that Collin and Tyson took such good care of you with your recent visit to our Service Department. We are grateful for your business and look forward to providing you with another high quality experience on your next visit.

October 13, 2020

Collin is my go to guy whenever I need services performed on my vehicle, he makes sure Im taken care of in a timely manner... Awesome Gentleman !!!! More

by Dt24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Oct 14, 2020 -

Certified Benz & Beemer responded

Dear Dt24: We love to hear from our repeat customers! Thanks so much for sharing how helpful Collin has been as your Service Advisor. We are grateful for your continued patronage and look forward to being there to assist you with all of your future automotive needs.

October 08, 2020

Rich was very helpful and thorough in his explanation of my trucks service needs. My vehicle was detailed and ready for me the same day. Thanks Rich! More

by samkaserer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
Oct 08, 2020 -

Certified Benz & Beemer responded

Dear samkasser: On behalf of Rich and CBB, you are very welcome! Thanks so much for sharing about your excellent experience working with Rich and our Service Department. We sincerely appreciate your business and look forward to being there to assist you again in the future.

October 08, 2020

Brought r 2012 Mini Cooper Clubman in for an oil chg & it’s was done quickly & efficiently. The lounge area for waiting is very comfortable and the employees r friendly. More

by Mini Mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Oct 09, 2020 -

Certified Benz & Beemer responded

Dear Mini Mom: We are so glad that we could provide you with speedy service on your Mini. Thanks for sharing about our comfortable waiting lounge and our friendly staff. We really appreciate your patronage and look forward to helping you again in the future.

October 07, 2020

Rich greeted me right away and was friendly and provided an accurate estimate for how long my vehicle would take to be serviced. I appreciated his customer service. More

by crystalreastman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
Oct 07, 2020 -

Certified Benz & Beemer responded

Dear crystalreastman: We appreciate that you took the time to share about the 5 Star customer service that Rich provided for you. Thanks so much for choosing CBB for your maintenance needs. We hope to have the pleasure of helping you again in the future.

October 06, 2020

Friendly service, maintenance on my truck was done under 2 hours as promised and they even had time to wash the truck. Thank you Benz&Beemer More

by jcanofamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan McLeod
Oct 07, 2020 -

Certified Benz & Beemer responded

Dear jcanofamily: You are very welcome and thank you for your 5 Star review! We are glad that we were able to provide you with timely service on your truck. We sincerely appreciate your business and look forward to providing you with the same level of service on your next visit.

October 03, 2020

I came to have service in such emergency situation, and Collin Moore was my advisor at the moment, I’m really Glad the Issue was resolve, courtesy and professional matter. Thanks. More

by Lendabarr
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Oct 04, 2020 -

Certified Benz & Beemer responded

Dear Lendabarr: You are very welcome and thanks so much for sharing how helpful Collin was with your recent emergency. We appreciate the opportunity to assist you and look forward to being there for you again in the future.

October 01, 2020

Rough start but beautiful finish! Tyson really knows how to fix an issue with poise and generosity. Thank you for helping us with with the service of our vehicle. More

by JodyG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson Muse
Oct 01, 2020 -

Certified Benz & Beemer responded

Dear JodyG: You are very welcome and we are grateful for your feedback. Thank you for working with Tyson and our team to resolve the issues that you experienced. We really appreciate your kind words and support. Please let us know when we can provide you with another 5 Star experience in the future.

September 30, 2020

He was great! Love working with Collin. He was there to take care of us and make sure our questions are answered. Thank you very much. More

by Angeles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Oct 01, 2020 -

Certified Benz & Beemer responded

Dear Angeles: You are welcome and thanks so much for choosing Certified Benz & Beemer for your maintenance needs. It's great to hear that Collin was so friendly and helpful. We look forward to providing you with another 5 Star experience on your next visit.

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