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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,622 Reviews

1,622 Reviews of Certified Benz & Beemer - Service Center

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December 26, 2020

Collin was amazing! He went above and beyond making sure I knew where my car was at during the engine replacement process and would send us daily text messages about my car - even if there wasn’t anything n More

by sydneyfullerton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Dec 29, 2020 -

Certified Benz & Beemer responded

Dear sydneyfullerton: You are very welcome and we want to thank you for taking the time to share the amazing customer service that Collin provided for you. We are glad that he went above and beyond in keeping you informed on your car's progress. Thanks so much for your business and we look forward to helping you again.Happy Holidays!

December 18, 2020

Great service! No appointment and Morgan was fantastic! I just moved here and this will be my dealership now. The battery I needed could not be found at three other places, including two Mercedes dealerships More

by Danac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan McLeod
Dec 21, 2020 -

Certified Benz & Beemer responded

Dear Danac: You are very welcome and thank you for sharing how well Morgan and the CBB Service Department were able to assist you with your recent battery search. We really appreciate your kind words and support. Please let us know when we can ever assist you again in the future. Happy Holidays!

December 17, 2020

Great job by CBB to provide my oil change and hand wash. Colin was great to work with and ensured my car was ready when I picked it up. More

by Satisfied in SEDONA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Dec 17, 2020 -

Certified Benz & Beemer responded

Dear Satisfied: We really appreciate you taking the time to compliment the customer service that Collin provided for you. Thanks so much for having CBB service your vehicle. Please let us know when we can ever assist you again, whether with service or when you are in the market for your next vehicle. Happy Holidays!

December 12, 2020

Benz & Beemer is an awesome dealership to purchase quality high end cars from. They stand behind the cars they sell. Collin Moore in service goes above and beyond in providing attention and service More

by Richard
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Dec 14, 2020 -

Certified Benz & Beemer responded

Dear Richard: We really appreciate that you took the time to share your feedback with us. We couldn't be more pleased that you thought Certified Benz & Beemer was an awesome dealership and that Collin went above and beyond to assist you. Thanks so much for your kind words and support. Please do not hesitate to let us know when we can ever assist you again in the future. Happy Holidays!

December 11, 2020

I absolutely love love love this dealership. Took my newly bought car in for service. I had to leave my car for a week and Rich in service was so helpful. Kept in contact with me and gave me updates on More

by Jtbruley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
Dec 13, 2020 -

Certified Benz & Beemer responded

Dear Jtbruley: We truly love your review too! You are very welcome and thanks for taking the time to let our customers know how helpful Rich was with your recent visit to our Service Department. We look forward to the opportunity to provide you with another 5 Star experience on your next visit. Happy Holidays!

December 04, 2020

Another really good experience with Morgan in the Service Department. He is very customer centric and detail oriented. I always leave feeling very good about their work. Highly recommend CB&B and Morgan!!! More

by MW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan McLeod
Dec 06, 2020 -

Certified Benz & Beemer responded

Dear MW: We are delighted that Morgan has repeatedly provided you with excellent customer service and that you highly recommend him and CBB to others. We appreciate your continued patronage and look forward to being there to assist you with all of your future automotive needs.

November 28, 2020

Brought my car in for an oil change they detailed it for a reasonable price. Got a nice loaner for the day & got my car back looking & smelling brand new. Everyone I dealt with was knowledgeable and very p More

by Amare2327
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Nov 29, 2020 -

Certified Benz & Beemer responded

Dear Amare2327: We really appreciate you taking your time to share your feedback with us. We are delighted that Collin and the team in Service made your experience such a positive one. Thanks so much for your kind words and support. We look forward to providing you with another 5 Star experience on your next visit.

November 24, 2020

Great service, worked with me to keep cost as low as possible given the eventually demise of the overall vehicle. Rich was very friendly as well. More

by Bobby Coppola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
Nov 28, 2020 -

Certified Benz & Beemer responded

Dear Bobby: We are glad that CBB was able to keep your costs down and still provide great customer service. Thanks so much for your business and we hope to have the opportunity to assist you again in the future.

November 20, 2020

I worked with Rocio Woodyard and Collin Moore to arrange having my wheels powder coated by Dent Wizard. I used CBB's Concierge Service. My experience from scheduling to delivery was delightful. The level More

by sdachel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocio Woodyard, Collin Moore
Nov 22, 2020 -

Certified Benz & Beemer responded

Dear sdachel: We really appreciate that you took the time to share your feedback on your recent experience using our Service Department. It's great that Collin and Rocio made it delighted and that you liked our Concierge Service. Thanks so much for your kind words and support. We look forward to providing you with another 5 Star experience on your next visit.

November 11, 2020

Excellent Service! Rich made sure I clearly understood everything and sent a video reviewing service done to the car. Made my experience feel personalized. Really one of the best luxury car service center More

by Harshilasu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
Nov 13, 2020 -

Certified Benz & Beemer responded

Dear Harshilasu: We really appreciate your 5 Star review! Thanks for sharing about the excellent customer service that Rich provided for you. We are grateful for your very kind words and support. Please do not hesitate to let us know when we can provide you with another high quality experience in the future.

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