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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,566 Reviews

1,566 Reviews of Certified Benz & Beemer - Service Center

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October 22, 2020

Collin was always super nice and explained everything that was going on and kept me in the loop the whole time. I definitely felt my car was in good hands. More

by shannankinsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Oct 23, 2020 -

Certified Benz & Beemer responded

Dear shannankinsey: We really appreciate your business as well as your 5 Star review! Thanks for sharing how helpful Collin was in our Service Department. We look forward to the pleasure of assisting you again in the future.

October 17, 2020

Certified Benz & Beemer has been a great place for me to service my 2014 X1. I’ve been coming here since I had a bad experience with the service at another dealership where I purchased my car. Collin Moore More

by X1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Oct 18, 2020 -

Certified Benz & Beemer responded

Dear X1: Thanks so much for sharing how well Collin has treated you on your many visits to CBB's Service Department. We are so glad that he has been able to assist you with you automotive issues. We really appreciate your kind words and continued patronage. Certified Benz & Beemer looks forward to being there to assist you with all of your future automotive needs.

October 16, 2020

Colin in the service department was excellent!! I’ll return just because of him!! Your company handled my car emergency fast and efficient being AAA brought the car in on a Sunday when service dept was More

by suzanneschoenmann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Oct 18, 2020 -

Certified Benz & Beemer responded

Dear suzanneschoenmann: We really appreciate that you took the time to compliment the excellent customer service that Collin provided for you. We are thankful for your business and hope to have the pleasure of helping you again in the future.

October 15, 2020

Colin was great to work with and completely transparent with the repairs needed. Excellent care with the car and I was in and out with my car. Thank you for fixing the blower motor and I’ll be back for r More

by MDC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson Muse, Collin Moore
Oct 16, 2020 -

Certified Benz & Beemer responded

Dear MDC: Thanks so much for the 5 Star review! We couldn't be more pleased to hear that Collin and Tyson took such good care of you with your recent visit to our Service Department. We are grateful for your business and look forward to providing you with another high quality experience on your next visit.

October 15, 2020

They were very efficient, provided shuttle service and completed my request in a favorable amount of time. The staff member Colin Moore was amazing and was efficient and friendly. I felt they cared about More

by TSM2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Oct 16, 2020 -

Certified Benz & Beemer responded

Dear TSM2018: We are so happy that you liked the 5 Star service that you received from Collin and our Service Department. It's nice that you appreciated the shuttle service too. We are thankful for your patronage and look forward to being there to assist you with your future automotive needs.

October 13, 2020

Collin is my go to guy whenever I need services performed on my vehicle, he makes sure Im taken care of in a timely manner... Awesome Gentleman !!!! More

by Dt24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Oct 14, 2020 -

Certified Benz & Beemer responded

Dear Dt24: We love to hear from our repeat customers! Thanks so much for sharing how helpful Collin has been as your Service Advisor. We are grateful for your continued patronage and look forward to being there to assist you with all of your future automotive needs.

October 08, 2020

Rich was very helpful and thorough in his explanation of my trucks service needs. My vehicle was detailed and ready for me the same day. Thanks Rich! More

by samkaserer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
Oct 08, 2020 -

Certified Benz & Beemer responded

Dear samkasser: On behalf of Rich and CBB, you are very welcome! Thanks so much for sharing about your excellent experience working with Rich and our Service Department. We sincerely appreciate your business and look forward to being there to assist you again in the future.

October 08, 2020

Brought r 2012 Mini Cooper Clubman in for an oil chg & it’s was done quickly & efficiently. The lounge area for waiting is very comfortable and the employees r friendly. More

by Mini Mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Oct 09, 2020 -

Certified Benz & Beemer responded

Dear Mini Mom: We are so glad that we could provide you with speedy service on your Mini. Thanks for sharing about our comfortable waiting lounge and our friendly staff. We really appreciate your patronage and look forward to helping you again in the future.

October 07, 2020

Rich greeted me right away and was friendly and provided an accurate estimate for how long my vehicle would take to be serviced. I appreciated his customer service. More

by crystalreastman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
Oct 07, 2020 -

Certified Benz & Beemer responded

Dear crystalreastman: We appreciate that you took the time to share about the 5 Star customer service that Rich provided for you. Thanks so much for choosing CBB for your maintenance needs. We hope to have the pleasure of helping you again in the future.

October 06, 2020

Friendly service, maintenance on my truck was done under 2 hours as promised and they even had time to wash the truck. Thank you Benz&Beemer More

by jcanofamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan McLeod
Oct 07, 2020 -

Certified Benz & Beemer responded

Dear jcanofamily: You are very welcome and thank you for your 5 Star review! We are glad that we were able to provide you with timely service on your truck. We sincerely appreciate your business and look forward to providing you with the same level of service on your next visit.

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