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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,621 Reviews

1,621 Reviews of Certified Benz & Beemer - Service Center

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April 28, 2021

I never worry about taking my car to Benz and Beemer! I know Morgan McLeod will always make sure my car is taken care of, whether it’s an oil change or something major. He is very knowledgeable and answers More

by rayvenc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan McLeod
Apr 28, 2021 -

Certified Benz & Beemer responded

Dear rayvenc: You are welcome and thanks for sharing about your multiple experiences with our Service Department. We are glad that Morgan is always so helpful. We appreciate your continued patronage and look forward to being there for you in the future.

April 26, 2021

Everything is great with Rich as the service personnel. He assisted me with all the queries and provide me with the necessary help. Thank you. More

by Esmond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
Apr 28, 2021 -

Certified Benz & Beemer responded

Dear Esmond: You are welcome and thank you for letting us know how well Rich assisted you with your recent visit to our Service Department. We really appreciate your business and look forward to providing you with another 5 Star experience on your next visit.

April 23, 2021

My overall experience with the service center was hassle free, pleasant and satisfying. Bryan Sullivan is simply the best! Highly recommended him and his service. More

by cnjrentals89
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Apr 26, 2021 -

Certified Benz & Beemer responded

Dear cnjrentals89: Thanks for your 5 Star review! We are glad that Bryan was able to help you have such a good experience. We appreciate your business as well as your recommendation of CBB to others. Please let us know when we can ever assist you again in the future.

April 15, 2021

Morgan has been my trusted adviser for years. He is the main reason I keep coming back as he has always gone above and beyond to take care of me. Owning a bmw without his help would be a much tougher exper More

by JsJl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan McLeod
Apr 16, 2021 -

Certified Benz & Beemer responded

Dear JsJl: Thanks so much for sharing how Morgan continues to go above and beyond to assist you with your visits to our Service Department. We sincerely appreciate your continued patronage and look forward to being there to assist you in the future.

April 15, 2021

Morgan always makes my visit enjoyable. He’s very attentive, updates me throughout the day. I feel my vehicle is in good hands. Thank you! More

by Tonilongo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan McLeod
Apr 16, 2021 -

Certified Benz & Beemer responded

Dear Tonilongo: You are very welcome and thank you for choosing to have your vehicle maintained by Certified Benz & Beemer. It's nice to hear how well Morgan treats you too. Thanks so much for your business and we look forward to providing you with another 5 Star experience on your next visit.

April 14, 2021

I’ve been coming to CBB for several years to service the car I purchased from them. My service writers name is Colin, and always provides excellent customer service More

by HappyBuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Apr 15, 2021 -

Certified Benz & Beemer responded

Dear Happy Buyer: Thanks so much for letting us know that Collin provides you with outstanding customer service when you bring your vehicle into our Service Department. We are grateful for your continued patronage and we look forward to being there for you in the future.

April 09, 2021

Morgan is extremely helpful and friendly, I highly recommend him!!! I felt comfortable leaving my car and I will be back to work with him! More

by Sydney.n.unger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan McLeod
Apr 10, 2021 -

Certified Benz & Beemer responded

Dear Sydney: Thanks for sharing your compliments on Morgan's excellent customer service. We are glad that he was so helpful and that you would recommend Morgan and CBB to others. We appreciate your support and look forward to providing you with another 5 Star experience on your next visit.

April 08, 2021

Morgan was super nice and focused on ensuring that I receive exceptional service. I never have to be concerned should something unexpected arise such as a last minute reschedule or repair. I know Morg More

by debellabesos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan McLeod
Apr 08, 2021 -

Certified Benz & Beemer responded

Dear debellabesos: We really appreciate your 5 Star review and for sharing how well Morgan treated you with you recent visit to our Service Department. Thanks so much for choosing CBB and we look forward to the pleasure of working with you again in the future.

April 01, 2021

Like I told Bryan, due to my warranty I had options as close as less than a mile from my location from where to take my vehicle. For some reason I felt I wanted to take it to Certified Benz & Beemer. Howe More

by ratonchito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Apr 01, 2021 -

Certified Benz & Beemer responded

Dear ratonchito: Thanks so much for giving Certified Benz & Beemer the opportunity to earn your business. We love hearing how well Bryan took care of you with your recent visit to our Service Department. We look forward to being there to assist you with all of your future automotive needs.

April 01, 2021

I have been coming here for a few years and even though I moved 30-40 minutes away, I still think it’s worth the drive. I’ve worked with Brian in service and his customer service is always exceptional. He al More

by Jdennis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judy, service manager? , Bryan Sullivan
Apr 02, 2021 -

Certified Benz & Beemer responded

Dear Jdennis: Thanks so much for your 5 Star review and for your continued patronage. We are so glad that you still continue to our Service Department even though you moved further away from the dealership. We are happy that Bryan is so helpful when you do come and we look forward to being there to assist you with all of your future automotive needs.

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