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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,566 Reviews

1,566 Reviews of Certified Benz & Beemer - Service Center

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November 28, 2020

Brought my car in for an oil change they detailed it for a reasonable price. Got a nice loaner for the day & got my car back looking & smelling brand new. Everyone I dealt with was knowledgeable and very p More

by Amare2327
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Nov 29, 2020 -

Certified Benz & Beemer responded

Dear Amare2327: We really appreciate you taking your time to share your feedback with us. We are delighted that Collin and the team in Service made your experience such a positive one. Thanks so much for your kind words and support. We look forward to providing you with another 5 Star experience on your next visit.

November 24, 2020

Great service, worked with me to keep cost as low as possible given the eventually demise of the overall vehicle. Rich was very friendly as well. More

by Bobby Coppola
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
Nov 28, 2020 -

Certified Benz & Beemer responded

Dear Bobby: We are glad that CBB was able to keep your costs down and still provide great customer service. Thanks so much for your business and we hope to have the opportunity to assist you again in the future.

November 20, 2020

I worked with Rocio Woodyard and Collin Moore to arrange having my wheels powder coated by Dent Wizard. I used CBB's Concierge Service. My experience from scheduling to delivery was delightful. The level More

by sdachel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocio Woodyard, Collin Moore
Nov 22, 2020 -

Certified Benz & Beemer responded

Dear sdachel: We really appreciate that you took the time to share your feedback on your recent experience using our Service Department. It's great that Collin and Rocio made it delighted and that you liked our Concierge Service. Thanks so much for your kind words and support. We look forward to providing you with another 5 Star experience on your next visit.

November 11, 2020

Excellent Service! Rich made sure I clearly understood everything and sent a video reviewing service done to the car. Made my experience feel personalized. Really one of the best luxury car service center More

by Harshilasu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
Nov 13, 2020 -

Certified Benz & Beemer responded

Dear Harshilasu: We really appreciate your 5 Star review! Thanks for sharing about the excellent customer service that Rich provided for you. We are grateful for your very kind words and support. Please do not hesitate to let us know when we can provide you with another high quality experience in the future.

November 03, 2020

We had a wonderful experience with Benz and Beemer’s customer service. Jack Schneider takes great pride in his dealership and it shows. We were treated with honesty and integrity in resolving an issue. More

by Machase55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2020 -

Certified Benz & Beemer responded

Dear Machase55: You are very welcome and thank you for your kind words and support. We are so glad that we were able to go above and beyond to take care of the issue that arose. We are also grateful for your business as well as your recommendation of Certified Benz & Beemer to others. We hope to have the pleasure of working with you again in the future.

October 30, 2020

It was a pleasure working with Collin getting my car serviced for the first time with the Certified Benz & Beemer team. I mentioned that my brakes may need an adjustment, Collin identified an issue wit More

by Erik Short
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Oct 31, 2020 -

Certified Benz & Beemer responded

Dear Erik: What a wonderful review! We are glad that Collin was so helpful with your recent brake issue. We agree that Collin is a valuable member of the CBB team and we are glad that you appreciated his efforts. Thanks so much for your very kind words and support. We look forward to delivering another 5 Star experience for you on your next visit.

October 28, 2020

Had an issue with the air pressure gage on one of my tires. Colin was able to get me in right away and address the issue. I know I can always depend on Colin and he always exceeds expectations. More

by mdonnelly19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Oct 29, 2020 -

Certified Benz & Beemer responded

Dear mdonnelly19: Thanks so much for letting CBB again take care of your Service needs! We are glad that Collin was able to be so helpful with your recent issue. We are grateful for your continued confidence and support. Please let us know when we can ever assist you again in the future.

October 27, 2020

Always a pleasure dealing with the guys here. Very professional and take care of your car in the process. Colin was great and kept in touch during the process. Thanks More

by agiegurl1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Oct 28, 2020 -

Certified Benz & Beemer responded

Dear agiegurl1954: Thanks so much for the 5 Star review! It's nice to hear that Collin was so helpful with your recent visit to our Service Department. We really appreciate your continued patronage and look forward to being there to assist you with your future automotive needs.

October 25, 2020

I bought my car back in March. My salesperson, finance lady, service provider have all been amazing! I will definitely come back to Certified Benz and Beemer! More

by heath_hoogendoorn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kirkwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rocio Woodyard, Nissa Juarez, Rich Roberts
Oct 26, 2020 -

Certified Benz & Beemer responded

Dear heath: We are glad that you liked our amazing customer service! Thanks so much for your business and we are excited that you intend to return to CBB in the future. Please let us know when we can assist you again in the future.

October 24, 2020

Collin And Danny Quintanna Are Both FIRST CLASS CUTOMER SERVICE PEOPLE !!! I Would not get that same service just anywhere! Thank You Both!! A+++++ Excellant More

by TribeFan34
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Oct 25, 2020 -

Certified Benz & Beemer responded

Dear TribeFan34: You are very welcome and thanks so much for the A+++++ review! We couldn't be more pleased to hear that both Collin and Danny provided such outstanding customer service. Thanks so much for the very kind words and support! We look forward to being there for you to assist with all of your future automotive needs.

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