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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,563 Reviews
Call Service Center (888) 553-7071

1,563 Reviews of Certified Benz & Beemer - Service Center

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September 26, 2024

Bryan Sullivan was very attentive, caring, and communicated in detail any/all updates at least twice daily until my vehicle was completely serviced! Very appreciative of CBB! More

by Robinchanto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2024 -

Certified Benz & Beemer responded

Dear Robinchanto: We also appreciate you taking the time to let our customers know how attentive Bryan was in our Service Department. Thanks so much for your kind words and support. We look forward to the pleasure of serving you again in the future.

September 22, 2024

Always a great experience . Bryan is fantastic - loaner car is always ready and my car looks great when I pick it up! will continue to use Benz & Beemer for all my service needs. More

by Kristen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2024 -

Certified Benz & Beemer responded

Dear Kristen: We really appreciate you sharing how well Bryan treats you in our Service Department! Your continued faith and confidence in our work means so much to us. We look forward to being there for you to assist with all of your future automotive needs

September 21, 2024

We purchased a GLA 250 MB for our son and 2 years later, it’s been a great vehicle. The buying experience was smooth and the interaction with Brian Sullivan, Service Director, was awesome. Brian was pro More

by CharmingCJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2024 -

Certified Benz & Beemer responded

Dear ChramingCJ: We really love your 5 Star review! Thanks for sharing your compliments of Bryan's awesome customer service in our Service Department. Your high praise and support mean so much to us. Please do not hesitate to let us know when we can ever assist you again.

September 21, 2024

Great service! !! Honesty, Bryan Sullivan is knowledgeable and not trying to upsale. I will be back for service and give a referral to my friend who owns a BMW. Als More

by sizemoremaria12
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joslyn
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Sep 22, 2024 -

Certified Benz & Beemer responded

Dear sizemoremaria12: We love hearing how well you were treated by Bryan and Jocelyn in our Service Department. Thanks for your business and we are happy that you intend to return again. We look forward to providing you with another 5 Star experience when you do.

September 13, 2024

Bryan and the service guys are great and always takes great care of my vehicle. More

by Wendy R.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 15, 2024 -

Certified Benz & Beemer responded

Dear Wendy: We really appreciate you taking the time to share how well Bryan and the Service Department take care of your vehicle. Your business is important to us, and we look forward to being there to assist you with all of your future automotive needs.

September 13, 2024

Have purchased several cars from CBB and continued with services. They are very professional and excellent to deal with. Highly recommend their services. More

by ceomg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Grado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2024 -

Certified Benz & Beemer responded

Dear ceomg: We love to hear from our repeat customers! Thanks for sharing your kind words and for your continued support. We are grateful for your strong recommendation of CBB as well. Please let us know when we can have the pleasure of assisting you again in the future.

September 09, 2024

Bryan was the best! I came in the day before my scheduled appointment and he squeezed me in and completed the job. Thank you More

by celiaclair2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 10, 2024 -

Certified Benz & Beemer responded

Dear celiaclair2: You are very welcome! We love hearing how well Bryan treated you with your recent visit to our Service Department. Thanks so much for your business and we hope to have the opportunity to serve you again in the future.

September 08, 2024

I continue to appreciate the personal and professional touch I receive from the CB&B service department when I have my Mercedes vehicles (x3) maintained there. More

by Evan
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcus Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 09, 2024 -

Certified Benz & Beemer responded

Dear Evan: We cannot thank you enough for your continued confidence and support of our Service Department! Thank you so much for having CBB take care of your multiple Mercedes-Benz vehicles. We look forward to continuing to provide you with 5 Star customer service in the future.

September 05, 2024

Bryan, my service advisor was exemplary. He created a positive experience to embrace the client! More

by Jim Trobaugh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2024 -

Jim Trobaugh responded

It was a great experience from start to finish.

Sep 05, 2024 -

Certified Benz & Beemer responded

Dear Jim: We cannot thank you enough for taking the time to praise the exemplary customer service that Bryan provided for you. Your high praise and support mean so much to us. Please do not hesitate to let us know when we can ever assist you again in the future.

September 05, 2024

I have bought 6 vehicles here best dealership and best service center in Arizona hands down.. I won't take my vehicles anywhere else, they are fast friendly and efficient. More

by davemanahl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Gaetke
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Sep 05, 2024 -

Certified Benz & Beemer responded

Dear davemanahl: We cannot thank you enough for your continued faith and support with our Service Department. It is our pleasure to be able to assist you with all of your service needs. Please let us know when we can ever assist you again in the future.

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