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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,566 Reviews

1,566 Reviews of Certified Benz & Beemer - Service Center

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January 01, 2021

This Dealership always offer great service With really great communication. Their services are affordably priced and they pay attention to the details. They also wash your vehicle too. More

by Matherstone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson Muse, Morgan McLeod
Jan 04, 2021 -

Certified Benz & Beemer responded

Dear Matherstone: We really appreciate you taking the time to let our customers know about CBB's great customer service. We are also glad that you liked our affordable pricing and attention to detail. We are thankful for your business and look forward to being there for you in the future. Happy New Year!

December 31, 2020

Thank you Rich for getting my Escalade fixed and delivered before New Years! I appreciate what you guys were able to do to get the job done! More

by Mfranklin_007
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
Dec 31, 2020 -

Certified Benz & Beemer responded

Dear Mfranklin_007: You are very welcome and thanks so much for sharing how helpful Rich and the Service Department was with the recent repairs to your vehicle. We are grateful for your business and look forward to being there for you in the future. Happy New Year!

December 30, 2020

This was my first time meeting Mr. McLeod and he was so professional from start to finish. He greeted me almost immediately after I pulled into the service department and got my vehicle ready to be inspect More

by nataki119
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan McLeod
Dec 31, 2020 -

Certified Benz & Beemer responded

Dear nataki119: We really appreciate that you took the time to compliment the friendly and professional customer service that Morgan provided on your recent visit to our Service Department. We really appreciate your kind words and support. Please let us know when we can provide you with another 5 Star experience in the future. Happy New Year!

December 28, 2020

Wow! This is by far the best customer service I’ve ever experienced in a business. Collin called us everyday to provide an update on the work being completed. This level of service is so appreciated and I’ More

by Laura Jo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore, Ricardo Padilla
Dec 28, 2020 -

Certified Benz & Beemer responded

Dear Laura Jo: We must repeat your Wow as well! We couldn't be more pleased to hear that you received the best customer service from Collin and Ricardo. We are thankful for your business and look forward to being there to assist you with all of your future automotive needs.

December 26, 2020

Collin was amazing! He went above and beyond making sure I knew where my car was at during the engine replacement process and would send us daily text messages about my car - even if there wasn’t anything n More

by sydneyfullerton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Dec 29, 2020 -

Certified Benz & Beemer responded

Dear sydneyfullerton: You are very welcome and we want to thank you for taking the time to share the amazing customer service that Collin provided for you. We are glad that he went above and beyond in keeping you informed on your car's progress. Thanks so much for your business and we look forward to helping you again.Happy Holidays!

December 18, 2020

Great service! No appointment and Morgan was fantastic! I just moved here and this will be my dealership now. The battery I needed could not be found at three other places, including two Mercedes dealerships More

by Danac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan McLeod
Dec 21, 2020 -

Certified Benz & Beemer responded

Dear Danac: You are very welcome and thank you for sharing how well Morgan and the CBB Service Department were able to assist you with your recent battery search. We really appreciate your kind words and support. Please let us know when we can ever assist you again in the future. Happy Holidays!

December 17, 2020

Great job by CBB to provide my oil change and hand wash. Colin was great to work with and ensured my car was ready when I picked it up. More

by Satisfied in SEDONA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Dec 17, 2020 -

Certified Benz & Beemer responded

Dear Satisfied: We really appreciate you taking the time to compliment the customer service that Collin provided for you. Thanks so much for having CBB service your vehicle. Please let us know when we can ever assist you again, whether with service or when you are in the market for your next vehicle. Happy Holidays!

December 12, 2020

Benz & Beemer is an awesome dealership to purchase quality high end cars from. They stand behind the cars they sell. Collin Moore in service goes above and beyond in providing attention and service More

by Richard
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Dec 14, 2020 -

Certified Benz & Beemer responded

Dear Richard: We really appreciate that you took the time to share your feedback with us. We couldn't be more pleased that you thought Certified Benz & Beemer was an awesome dealership and that Collin went above and beyond to assist you. Thanks so much for your kind words and support. Please do not hesitate to let us know when we can ever assist you again in the future. Happy Holidays!

December 11, 2020

I absolutely love love love this dealership. Took my newly bought car in for service. I had to leave my car for a week and Rich in service was so helpful. Kept in contact with me and gave me updates on More

by Jtbruley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
Dec 13, 2020 -

Certified Benz & Beemer responded

Dear Jtbruley: We truly love your review too! You are very welcome and thanks for taking the time to let our customers know how helpful Rich was with your recent visit to our Service Department. We look forward to the opportunity to provide you with another 5 Star experience on your next visit. Happy Holidays!

December 04, 2020

Another really good experience with Morgan in the Service Department. He is very customer centric and detail oriented. I always leave feeling very good about their work. Highly recommend CB&B and Morgan!!! More

by MW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan McLeod
Dec 06, 2020 -

Certified Benz & Beemer responded

Dear MW: We are delighted that Morgan has repeatedly provided you with excellent customer service and that you highly recommend him and CBB to others. We appreciate your continued patronage and look forward to being there to assist you with all of your future automotive needs.

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