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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,619 Reviews

1,619 Reviews of Certified Benz & Beemer - Service Center

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June 25, 2021

This dealer was an absolute angel, Garet's help was out of this world and he went up and beyond just for his customer. More

by Ivoree06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garet Ramos
Jun 27, 2021 -

Certified Benz & Beemer responded

Dear Ivoree06: What a beautiful review! We are glad that you took the time to compliment the above and beyond customer service that Garet provided for you. Thanks so much for your patronage and we look forward to providing you with another 5 Star experience on your next visit.

June 21, 2021

I have been helped by Colin several times and he is very personable and efficient. He makes the experience painless and quick! More

by Buzzy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore, Morgan McLeod
Jun 22, 2021 -

Certified Benz & Beemer responded

Dear Buzzy: We are so happy to hear from our repeat customers and appreciate you sharing about your experiences working with Collin in our Service Department. Thanks so much for your continued patronage and we look forward to working with you again.

June 14, 2021

Service Manager, Morgan is just always amazing. Whether he is booking your appointment or explaining repair options. Morgan is always providing excellent service and care. More

by Jaxedup!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan McLeod
Jun 16, 2021 -

Certified Benz & Beemer responded

Dear Jaxedup! We are grateful for you taking the time to compliment Morgan's efforts in the Service Department. Thanks so much for your kind words and support. We hope to have the pleasure of assisting you again in the future.

June 14, 2021

Collin went out of his way to work me in under difficult circumstances, needing a full inspection on a Saturday with no appointment. This was all while visiting from out of state and needing to return home More

by Beenaroundaworld
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Jun 16, 2021 -

Certified Benz & Beemer responded

Dear Beenaroundaworld: You are very welcome and thanks so much for letting our customers know how well Collin and the CBB Service team took care of you. We are glad that Collin was so friendly and helpful with your situation. Thanks so much for letting CBB take care of your needs. Please let us know when we can ever assist you again in the future.

June 11, 2021

I have purchased many cars, some used and some new. But my best experience by far was with Bryan and Certified Benz and Beemer. The used Corvette I purchased had a few blemishes that the dealer agreed to f More

by bjtaueg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan, Nate Blade
Jun 13, 2021 -

Certified Benz & Beemer responded

Dear bjtaueg: WOW! It is our mission to provide our customers with the best car buying experience that they have ever had so we couldn't be happier to hear that Bryan and Nate helped to achieve that with your recent Corvette purchase. Thanks so much for your business and for your strong recommendation of Certified Benz & Beemer to others. It would be our pleasure to have the opportunity to assist you again in the future.

June 11, 2021

I'm a "frequent flier" at CB&B, with service for multiple cars over a period of years. I always get excellent service (particularly from Colin Moore), and feel like a valued customer. I recommend CB&B to o More

by Evan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Jun 13, 2021 -

Certified Benz & Beemer responded

Dear Evan: We always love hearing from our repeat customers and, especially, from our "frequent fliers"! We are glad that you always are treated right by Collin and the CBB team. Thanks so much for your continued patronage and for regularly referring others to CBB. We look forward to being there to continue to assist you with all of your automotive needs.

June 10, 2021

Colin did a great job on my service. they also hooked me up with a free shuttle which helped me big time. A plus customer service. More

by Ericiles76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Jun 13, 2021 -

Certified Benz & Beemer responded

Dear Ericiles76: Thanks so much for the 5 Star review! It's great to hear that Collin and our Service team delivered A+ customer service. We are grateful for your patronage and look forward to being there for you in the future.

June 10, 2021

Every time I have my vehicle serviced here I am well taken care of and leave happy. I choose to service my vehicle at CBB vs Maserati because of how well each experience has been. Friendly staff, clean More

by Hans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan, Collin Moore
Jun 13, 2021 -

Certified Benz & Beemer responded

Dear Hans: You are so welcome and thanks so much for letting our customers know how well you are treated when you bring your vehicle into service at CBB. Thanks for sharing about our clear facility and outstanding customer service too. We are most grateful for your continued patronage and look forward to being there to assist you with all of your future automotive needs.

June 10, 2021

Requested concierge service for my vehicle through my CBB Advantage maintenance agreement. Rich Roberts kept me informed about progress and discussed upcoming maintenance recommendations. I was very please More

by sdachel
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
Jun 13, 2021 -

Certified Benz & Beemer responded

Dear sdachel: We really appreciate your 5 Star review and are so glad that you liked our Concierge service. Thanks for sharing the compliments on Rich's excellent customer service too. We are grateful for your business and look forward to assisting you again in the future.

June 08, 2021

Great quality service and support from staff. CBB always makes us feel comfortable and well informed. Servicing our vehicles is always a breeze and stress free. More

by Dgonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Jun 09, 2021 -

Certified Benz & Beemer responded

Dear Dgonzalez: We love to hear from our Service Department customers who share how well informed that they are when they bring the vehicles in for service. Thanks so much for choosing CBB and we look forward to being there to assist you again in the future.

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