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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,565 Reviews
Call Service Center (888) 553-7071

1,565 Reviews of Certified Benz & Beemer - Service Center

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May 06, 2021

Rich in service was phenomenal! Very professional and kept us in the loop the entire time. He went above and beyond to help us. Well done!! More

by susy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
Report | Print
May 10, 2021 -

Certified Benz & Beemer responded

Dear susy: Thanks so much for the 5 Star review! We are glad that Rich was so helpful with your recent visit to our Service Department. We really appreciate your business and look forward to helping you again in the future.

May 03, 2021

Rich Roberts is always very helpful and is great at keeping me in the know! He takes his time explaining issues and solutions. He is an asset to Benz and Beemer. More

by aahlrichs24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
Report | Print
May 05, 2021 -

Certified Benz & Beemer responded

Dear aahlrichs24: We appreciate that you shared your compliments of Rich's great customer service. It's nice that he was able to clearly explain your options with you. We are sincerely thankful for your kind words and support. Please let us know when we can ever assist you again.

April 29, 2021

I only came into service but was greeted by Dan as he was helpful and aided me to my service advisor. As waiting, but he was accommodating and brought me chips, a cookie for my daughter and water! Soo yesss. More

by Acoustic42089
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan, Daniel Morgan
Report | Print
April 28, 2021

Outstanding communication! I leave satisfied every time I visit for my vehicles services. Morgan is a pleasure to work with. Very transparent and dedicated to his craft! More

by nicholas.winger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan McLeod
Report | Print
Apr 29, 2021 -

Certified Benz & Beemer responded

Dear Nicholas.winger: Thanks so much for the 5 Star review! We are glad that Morgan is consistently so helpful We are grateful for your continued patronage and look forward to being there for you in the future.

April 28, 2021

I never worry about taking my car to Benz and Beemer! I know Morgan McLeod will always make sure my car is taken care of, whether it’s an oil change or something major. He is very knowledgeable and answers More

by rayvenc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan McLeod
Report | Print
Apr 28, 2021 -

Certified Benz & Beemer responded

Dear rayvenc: You are welcome and thanks for sharing about your multiple experiences with our Service Department. We are glad that Morgan is always so helpful. We appreciate your continued patronage and look forward to being there for you in the future.

April 26, 2021

Everything is great with Rich as the service personnel. He assisted me with all the queries and provide me with the necessary help. Thank you. More

by Esmond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
Report | Print
Apr 28, 2021 -

Certified Benz & Beemer responded

Dear Esmond: You are welcome and thank you for letting us know how well Rich assisted you with your recent visit to our Service Department. We really appreciate your business and look forward to providing you with another 5 Star experience on your next visit.

April 23, 2021

My overall experience with the service center was hassle free, pleasant and satisfying. Bryan Sullivan is simply the best! Highly recommended him and his service. More

by cnjrentals89
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Report | Print
Apr 26, 2021 -

Certified Benz & Beemer responded

Dear cnjrentals89: Thanks for your 5 Star review! We are glad that Bryan was able to help you have such a good experience. We appreciate your business as well as your recommendation of CBB to others. Please let us know when we can ever assist you again in the future.

April 15, 2021

Morgan has been my trusted adviser for years. He is the main reason I keep coming back as he has always gone above and beyond to take care of me. Owning a bmw without his help would be a much tougher exper More

by JsJl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan McLeod
Report | Print
Apr 16, 2021 -

Certified Benz & Beemer responded

Dear JsJl: Thanks so much for sharing how Morgan continues to go above and beyond to assist you with your visits to our Service Department. We sincerely appreciate your continued patronage and look forward to being there to assist you in the future.

April 15, 2021

Morgan always makes my visit enjoyable. He’s very attentive, updates me throughout the day. I feel my vehicle is in good hands. Thank you! More

by Tonilongo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan McLeod
Report | Print
Apr 16, 2021 -

Certified Benz & Beemer responded

Dear Tonilongo: You are very welcome and thank you for choosing to have your vehicle maintained by Certified Benz & Beemer. It's nice to hear how well Morgan treats you too. Thanks so much for your business and we look forward to providing you with another 5 Star experience on your next visit.

April 14, 2021

I’ve been coming to CBB for several years to service the car I purchased from them. My service writers name is Colin, and always provides excellent customer service More

by HappyBuyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Report | Print
Apr 15, 2021 -

Certified Benz & Beemer responded

Dear Happy Buyer: Thanks so much for letting us know that Collin provides you with outstanding customer service when you bring your vehicle into our Service Department. We are grateful for your continued patronage and we look forward to being there for you in the future.

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