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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,619 Reviews

1,619 Reviews of Certified Benz & Beemer - Service Center

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September 09, 2021

Took my car for service and Morgan was excellent once again. They have always treated great and do a great job everytime. I would most definitely recommend them to anyone More

by frederic.brody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan McLeod
Sep 13, 2021 -

Certified Benz & Beemer responded

Dear Frederic.brody: Thanks so much for your 5 Star review! It's great to hear how well Morgan treats you when you visit our Service Department. We really appreciate your continued patronage and look forward to assisting you again in the future.

September 08, 2021

Customer service is top notch and repairs are done right in a timely manner. I recommend CBB to everyone I know needing repair work done. More

by badgergordo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Sep 09, 2021 -

Certified Benz & Beemer responded

Dear badgergordo: Thanks so much for the 5 Star review! We are glad that you liked your experience with our Service Department and would recommend CBB to others. We really appreciate your patronage and look forward to providing you with another 5 Star experience on your next visit.

August 31, 2021

Another great service experience with Colin Moore at CBB -- easy drop-off in the 'early-bird" on a Sunday evening after encountering an unexpected mechanical problem, quick call on Monday morning to confirm More

by Evan
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Aug 31, 2021 -

Certified Benz & Beemer responded

Dear Evan: We always like hearing from our repeat customers! Thanks so much for sharing how Collin made it so easy for you from the drop off your vehicle to completion within your timeline. We are glad that you find great value from our pricing as well. We are grateful for your continued patronage and look forward to being there for you to assist with all of your future automotive needs.

August 31, 2021

CBB took extra care to resolve an unusual mechanical problem encountered during a routine service. Resolved the problem with no additional cost to me, the owner. Collin kept me informed during the entir More

by Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Aug 31, 2021 -

Certified Benz & Beemer responded

Dear Jack: We are glad to hear that you were so happy with the resolution of your mechanical problem and that Collin was so helpful thru the process. Thanks so much for your business and we look forward to providing you with another 5 Star experience on your next visit.

August 31, 2021

From day one, Bryan Sullivan has been there above and beyond! In every aspect, not only in explaining me what my vehicle had gone through but a detailed description of why and how it happen and what to m More

by Guillermo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Aug 31, 2021 -

Certified Benz & Beemer responded

Dear Guillermo: We pride ourselves in providing outstanding customer service and are glad that you appreciated that from Bryan. Thanks so much for your very kind words and support. We hope to have the pleasure of working with you again in the future.

August 31, 2021

Collin is always very helpful and friendly. Every time I have questions I call him. I also love how the deal ship has snacks and a nice lobby area for customers. More

by Mariaggrace1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Sep 01, 2021 -

Certified Benz & Beemer responded

Dear Mariaggrace1: We really appreciate you sharing your feedback with us. It's nice that Collin is always so helpful and we are glad that you liked our snacks. (Our customers tell us they love our freshly baked cookies!) Thanks so much for your continued patronage too. We look forward to being there to assist you with all of your future automotive needs.

August 28, 2021

Our experience with Collin in service was better than fresh cornbread in a bowl of hot chili. He and the service team diagnosed the problem quicker than an Alabama squirrel at a state fair food truck. We More

by Danbryanharris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Aug 30, 2021 -

Certified Benz & Beemer responded

Dear Danbryanharris: On behalf of Collin and CBB, you are very welcome. We absolutely love your metaphors and that you were so happy with the customer service that Collin provided, Thanks so much for your kind words and support. We look forward to providing you with another 5 Star experience on your next visit.

August 24, 2021

Great service! I can trust them to make the needed repair at a fair price. Bryan took care to understand issue and keep me informed along the way. Very pleasant and easy interactions. More

by Found great InfinitiQX60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Aug 25, 2021 -

Certified Benz & Beemer responded

Dear Found Great Infiniti: We really appreciate you sharing how well Bryan took care of you in our Service Department and that your repairs were completed at a fair price. Thanks for choosing CBB and we hope to have the pleasure of working with you again.

August 20, 2021

Fantastic service and follow through. Easy to make an appointment, quick turnaround. Appreciated the loaner. Thanks Rich! More

by PJ from Chitown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
Aug 20, 2021 -

Certified Benz & Beemer responded

Dear PJ: You are very welcome and thanks for letting our customers know about how good your experience was with our Service Department. We are grateful for your business and look forward to providing you with another 5 Star experience on your next visit.

August 19, 2021

Never been here before, but I will be back. Fantastic service, and I will recommend you to all my German car friends. Collin is a true pro, He kept me constantly appraised of work needed, progress, and e More

by bischmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Aug 20, 2021 -

Certified Benz & Beemer responded

Dear bischmann: Thanks so much for sharing your feedback with us! We are delighted that Collin was so friendly and communicative with your recent visit to our Service Department. We are glad that liked our concierge service and that your vehicle runs and your vehicle runs great. We really appreciate your business as well as your recommendation of CBB to others. Please let us know when we can ever assist you again in the future.

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