Back

Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,619 Reviews

1,619 Reviews of Certified Benz & Beemer - Service Center

Sort by
January 15, 2022

Great communication and excellent service. All of my questions were answered quickly and professionally. My vehicle was cleaned and looked great when I picked it up. More

by Stewball
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Jan 16, 2022 -

Certified Benz & Beemer responded

Dear Stewball: Thanks so much for the 5 Star review! We are glad that your visit to our Service Department was such a good one. We really appreciate your business and look forward to being there for you in the future.

December 25, 2021

Always the best service, and I’ll shop another car with Nick sometime soon again More

by Hank Hu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Roberts, Nick Radavich
Dec 26, 2021 -

Certified Benz & Beemer responded

Dear Hank: Thanks so much for the 5 Star review. We are glad that you continue to appreciate our customer service. We also appreciate your patronage and look forward to being there for you in the future.

December 21, 2021

In and out for an oil change service was both friendly and expedient will return for detail next More

by Detroit812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan McLeod
Dec 21, 2021 -

Certified Benz & Beemer responded

Dear Detroit812: Thanks so much for the 5 Star review! We are glad that we could expediently handle your oil change. We appreciate your business and look forward to helping you again.

December 16, 2021

Always easy to deal with and get in and out whether the need is simple or complex. Appreciate their service More

by pacemanjdv2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
Dec 16, 2021 -

Certified Benz & Beemer responded

Dear pacemanjdv2015: Thanks so much for the 5 Star review! We are glad that we have been able to make your visits to our Service Department as easy as possible. We are grateful for your continued confidence and patronage. Please let us know when we can ever assist you again, whether in Service or when you are in the market for your next vehicle.

December 16, 2021

I went to the dealership for my first service on my Porsche Macan S. My service advisor was Richard Roberts. He and his staff were outstanding. The best customer service and care for my vehicle. He More

by peggielois
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
Dec 16, 2021 -

Certified Benz & Beemer responded

Dear peggielois: We love your wonderful review too! We really appreciate you taking the time to let our customers know about how well you were treated by Rich and our team in the CBB Service Department. Thanks so much for your very kind words and support! Please do not hesitate to let us know when we can ever assist you again.

December 08, 2021

I have purchased 3 cars from this dealership from the same salesman. They're the best. I've had my vehicles serviced by their service department and they're amazing. The customer service I've received h More

by shondahines28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
Dec 10, 2021 -

Certified Benz & Beemer responded

Dear shondahines28: Whoa! We cannot thank you enough for your continued faith and confidence in both our Sales and Service Departments! Your kind words are much appreciated and we look forward to providing you with 5 Star service with all of your future automotive needs.

December 08, 2021

Que was amazing from start to finish! He was patient with me walked me through every step of the process from start to finish. He made this the best car buying experience I have ever had! That is saying alo More

by Blair.cross84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naimul "Que" Sadeque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Certified Benz & Beemer responded

Dear Blair.cross84: You are very welcome! It is our mission at CBB to provide our customers with the best car buying experience that they have ever had so we are glad to hear that Que was able to deliver on that for you. It's great that he helped make your online purchase so easy too. Thanks so much for choosing CBB and we hope to have the pleasure of working with you again.

November 30, 2021

Bryan is the BEST service rep ive ever dealt with in my life ! Fast friendly service ! You can tell he truly cares about taking care of his customers ! Thank you Bryan ! More

by Slanginsound
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Nov 30, 2021 -

Certified Benz & Beemer responded

Dear Slanginsound: On behalf of Bryan and CBB, you are certainly welcome! Thanks for sharing about the fast and friendly customer service that Bryan has provided for you in our Service Department. We appreciate your business and look forward to helping you again in the future.

November 05, 2021

Service advisor Morgan is very kind and friendly. Has all his paper work ready when you arrive for your maintenance service. More

by Junebugn
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Morgan McLeod
Nov 07, 2021 -

Certified Benz & Beemer responded

Dear Junebugn: We really appreciate your kind compliments of Morgan in our Service Department. Thanks for the kind words and support. Please let us know when we can provide you with another 5 Star experience in the future.

November 04, 2021

Awesome support and service. Collin was reliable and honest. We have no problem using the dealership in the future. More

by Albrechtbryant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Nov 04, 2021 -

Certified Benz & Beemer responded

Dear Albrechtbryant: Thanks so much for the 5 Star review! We are glad that Collin made your visit to our Service Department such a good one. We are grateful for your business and look forward to helping you again in the future.

...
22
...